Sikorsky Aircraft NPS & Customer Reviews

Learn More about Brand Intelligence Solutions

Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry

Thank you for inquiring about Comparably's Brand Intelligence Solutions

A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions

Brand Page

Sikorsky Aircraft

Marketing or Exec? Claim Your Free Account

Sikorsky Aircraft

Rate this Brand

About Sikorsky Aircraft's Brand

Sikorsky Aircraft designs and manufactures helicopters and aircrafts and provides related maintenance and repair services. Among its major competitors, Sikorsky Aircraft is ranked in 1st place for NPS while Bell is 2nd, and Airbus is 3rd.

Brand at a Glance

81%

Customer Loyalty

3.8/5

Product Quality

3.7/5

Pricing

3.9/5

Customer Service

Sikorsky Aircraft Ranking

^#1 / 4 of its competitors

Sikorsky Aircraft NPS

Sikorsky Aircraft's Net Promoter Score (NPS) is a 56 with 75% Promoters, 6% Passives, and 19% Detractors. Net Promoter Score tracks whether Sikorsky Aircraft's customers would recommend using the product based on a scale of -100 to 100.

Sikorsky Aircraft Overall NPS

NPS

75%	Promoters
6%	Passives
19%	Detractors

Sikorsky Aircraft NPS Trend

-100

-50

100

Summary	Date	Score
Jul 2021 100	Jul 2021	100
Aug 2021 75	Aug 2021	75
Jun 2022 40	Jun 2022	40
Jul 2022 49	Jul 2022	49
Aug 2022 63	Aug 2022	63
Oct 2022 66	Oct 2022	66
Nov 2022 72	Nov 2022	72
Dec 2022 59	Dec 2022	59
Jan 2023 46	Jan 2023	46
Apr 2023 50	Apr 2023	50
Aug 2023 53	Aug 2023	53
Apr 2024 57	Apr 2024	57

How Other Brands Compare

Sikorsky Aircraft is ranked first for NPS among its competitors. Airbus and United Technologies come in second and third, with Boeing coming in at #4.

	Sikorsky Aircraft	Boeing	Airbus	United Technologies
Global Ranking	#-	#132	#236	#-
NPS	56	7	27	23
Social Sentiment Calculated by analyzing social media and other online mentions	-	Neutral	Neutral	-
Valuation Updated every 24 hours for public companies	-	$147.47B	$93.02B	$74.19B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Sikorsky Aircraft NPS by Gender

Sikorsky Aircraft's NPS was rated 50 by Male customers on Comparably.

Male

Sikorsky Aircraft's NPS was rated 50 by Male customers on Comparably.

75%

Promoters

Passives

25%

Detractors

Female

N/A

Sikorsky Aircraft's NPS is not yet rated by Female customers.

Promoters

Passives

Detractors

Sikorsky Aircraft NPS by Age

Sikorsky Aircraft's NPS was rated 100 points by customers ages 36-40 on Comparably.

100

Summary

Age

Promoters

Passives

Detractors

36-40

100%

Sikorsky Aircraft NPS vs. Competitors

Compared to its competitors, Sikorsky Aircraft's NPS is rated right above Bell.

COMPANY		NPS Score
	Sikorsky Aircraft	56
	Bell	39
	Airbus	27
	United Technologies	23
	Boeing	7
	Leonardo	N/A

Sikorsky Aircraft Customer Reviews

Sikorsky Aircraft Customer Loyalty

81%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

81% of Sikorsky Aircraft users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

81%

19%

Sikorsky Aircraft Customer Loyalty Score by Gender

Sikorsky Aircraft's Customer Loyalty score was rated 100 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Sikorsky Aircraft.

Male

100%

Yes

Female

N/A

Yes

Sikorsky Aircraft Customer Loyalty Score by Age

Sikorsky Aircraft's Customer Loyalty score was rated 100% by customers ages 36-40 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Sikorsky Aircraft.

20%

40%

60%

80%

100%

Summary	Age	Score
36-40 100%	36-40	100%

Sikorsky Aircraft Customer Loyalty vs. Competitors

Compared to its competitors, Sikorsky Aircraft's Customer Loyalty score is rated right above Bell, and is preceded by Airbus.

COMPANY		Customer Loyalty Score
	United Technologies	92%
	Airbus	82%
	Sikorsky Aircraft	81%
	Bell	73%
	Boeing	68%
	Leonardo	N/A

Unlock Sikorsky Aircraft Customer Loyalty vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Sikorsky Aircraft Customer Loyalty vs. Competitors data and gain insights into your customers today.

Sikorsky Aircraft Product Quality

3.8/5

Sikorsky Aircraft has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.

Sign Up to unlock Sikorsky Aircraft's overall Product Quality score rated by its users and customers.

Sikorsky Aircraft Product Information

Sikorsky Aircraft’s product quality score is a 3.8 out of 5 as rated by its users and customers.

Website: http://www.sikorsky.com

Company Size: 10,000+ Employees

Industry

Tech

Hardware and Devices

Manufacturing

Quick Insights into Sikorsky Aircraft Product Quality

Sikorsky Aircraft's Product Quality score was rated highest by customers ages 36-40.

Sign Up to unlock insights into how customers have ranked Sikorsky Aircraft's Product Quality.

Ranked Sikorsky Aircraft Product Quality the Highest

36-40	4.6
Male	4.4

Sikorsky Aircraft Product Quality Score by Gender

Sikorsky Aircraft's Product Quality score was rated 4.4 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Sikorsky Aircraft.

Male

4.4/5

Female

N/A

Sikorsky Aircraft Product Quality Score by Age

Sikorsky Aircraft's Product Quality score was rated 4.6 stars by customers ages 36-40 on Comparably.

Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Sikorsky Aircraft.

Summary	Age	Score
36-40 4.6	36-40	4.6

Sikorsky Aircraft Product Quality vs. Competitors

Compared to its competitors, Sikorsky Aircraft's Product Quality score is rated right above Bell, and is preceded by United Technologies.

COMPANY		Product Quality Score
	Airbus	4.1/5
	United Technologies	3.9/5
	Sikorsky Aircraft	3.8/5
	Bell	3.6/5
	Boeing	3.5/5
	Leonardo	N/A

Unlock Sikorsky Aircraft Product Quality vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Sikorsky Aircraft Product Quality vs. Competitors data and gain insights into your customers today.

Sikorsky Aircraft Pricing

Sikorsky Aircraft ROI & Value For Money

3.7/5

Sikorsky Aircraft has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.

Sign Up to unlock Sikorsky Aircraft's overall ROI score rated by its users and customers.

Quick Insights into Sikorsky Aircraft ROI

Sikorsky Aircraft's ROI score was rated highest by Male customers.

Sign Up to unlock insights into how customers have ranked Sikorsky Aircraft's ROI score.

Ranked Sikorsky Aircraft ROI the Highest

Male	4.2
36-40	4

Sikorsky Aircraft ROI Score by Gender

Sikorsky Aircraft's ROI score was rated 4.2 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Gender data of Sikorsky Aircraft.

Male

4.2/5

Female

N/A

Sikorsky Aircraft ROI Score by Age

Sikorsky Aircraft's ROI score was rated 4 stars by customers ages 36-40 on Comparably.

Sign Up for Brand Profile PRO to get the full ROI by Age data of Sikorsky Aircraft.

Summary	Age	Score
36-40 4	36-40	4

Sikorsky Aircraft Pricing vs. Competitors

Compared to its competitors, Sikorsky Aircraft's ROI score is rated right above Boeing, and is preceded by United Technologies.

COMPANY		Pricing Score
	Bell	3.9/5
	Airbus	3.9/5
	United Technologies	3.7/5
	Sikorsky Aircraft	3.7/5
	Boeing	3.5/5
	Leonardo	N/A

Unlock Sikorsky Aircraft ROI vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Sikorsky Aircraft ROI vs. Competitors data and gain insights into your customers today.

Sikorsky Aircraft Customer Satisfaction (CSAT)

Sikorsky Aircraft Customer Satisfaction (CSAT) Score

70 / 100

Sikorsky Aircraft has an overall Customer Satisfaction score of 70 rated by its users and customers.

Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"

Very Satisfied	30%
Satisfied	40%
Neither Satisfied nor Dissatisfied	30%
Dissatisfied	0%
Very Dissatisfied	0%

Very Satisfied

30%

Satisfied

40%

Neither Satisfied nor Dissatisfied

30%

Dissatisfied

Very Dissatisfied

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Sikorsky Aircraft Customer Satisfaction

Sikorsky Aircraft's Customer Satisfaction score was rated highest by Male customers.

Sign Up to unlock insights into how customers have ranked Sikorsky Aircraft's Customer Satisfaction.

Ranked Sikorsky Aircraft Customer Satisfaction the Highest

Male	67%

Sikorsky Aircraft Customer Satisfaction Score by Gender

Sikorsky Aircraft's Customer Satisfaction score was rated 67 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Sikorsky Aircraft.

67 / 100

Male

	Very Satisfied	67%
	Satisfied	0%
	Neither Satisfied nor Dissatisfied	33%
	Dissatisfied	0%
	Very Dissatisfied	0%

Sikorsky Aircraft Customer Satisfaction vs. Competitors

Compared to its competitors, Sikorsky Aircraft's Customer Satisfaction score is rated right above Boeing, and is preceded by Airbus.

COMPANY		Customer Satisfaction (CSAT) Score
	United Technologies	88%
	Bell	83%
	Airbus	82%
	Sikorsky Aircraft	70%
	Boeing	62%
	Leonardo	0%

Unlock Sikorsky Aircraft Customer Satisfaction vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Sikorsky Aircraft Customer Satisfaction vs. Competitors data and gain insights into your customers today.

Sikorsky Aircraft Customer Service

3.9/5

Sikorsky Aircraft has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.

Sign Up to unlock Sikorsky Aircraft's overall Customer Service score rated by its users and customers.

About Sikorsky Aircraft's Customer Service

Address

6900 Main Street, Mail Stop S119A, Stratford, CT

Website

http://www.sikorsky.com

Phone Number

8609987174

Quick Insights into Sikorsky Aircraft Customer Service

Sikorsky Aircraft's Customer Service score was rated highest by customers ages 36-40.

Sign Up to unlock insights into how customers have ranked Sikorsky Aircraft's Customer Service score.

Ranked Sikorsky Aircraft Customer Service the Highest

36-40	4.8
Male	4.2

Sikorsky Aircraft Customer Service Score by Gender

Sikorsky Aircraft's Customer Service score was rated 4.2 by Male customers on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Sikorsky Aircraft.

Male

4.2/5

Female

N/A

Sikorsky Aircraft Customer Service Score by Age

Sikorsky Aircraft's Customer Service score was rated 4.8 stars by customers ages 36-40 on Comparably.

Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Sikorsky Aircraft.

100

Summary	Age	Customer Service Score
36-40 4.8	36-40	4.8

Sikorsky Aircraft Customer Service vs. Competitors

Compared to its competitors, Sikorsky Aircraft's Customer Service score is rated right above Boeing, and is preceded by United Technologies.

COMPANY		Customer Service Score
	Airbus	4.1/5
	Bell	4/5
	United Technologies	4/5
	Sikorsky Aircraft	3.9/5
	Boeing	3.6/5
	Leonardo	N/A

Unlock Sikorsky Aircraft Customer Service vs. Competitors Data

Sign Up for Brand Profile PRO to get the full Sikorsky Aircraft Customer Service vs. Competitors data and gain insights into your customers today.

Sikorsky Aircraft as an Employer

4.6/5

Sikorsky Aircraft has a 4.6/5 stars for its overall company culture rated by their employees

top

CEO of Sikorsky Aircraft

Daniel Schultz

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Sikorsky Aircraft scored a 56 for Net Promoter Score and a 57 for Employee Net Promoter Score. NPS gauges how likely a customer of Sikorsky Aircraft would recommend the brand to a friend. ENPS measures how likely Sikorsky Aircraft employees would recommend working at Sikorsky Aircraft to a friend.

Net Promoter Score

NPS Score

75%	Promoters
6%	Passive
19%	Detractors

Employee Net Promoter Score

eNPS Score

68%	Promoters
21%	Passive
11%	Detractors

Global Ranking Snapshot

RANK			INDUSTRY
1	Costco	W. Craig Jelinek	Retail
2	Peloton	Barry McCarthy	Health and Wellness
3	Chick-fil-A	Dan Cathy	Food and Beverages
4	Netflix	Ted Sarandos	Media and Entertainment
5	Apple	Timothy Cook	Tech
6	Nike	John Donahoe	Fashion and Beauty
7	Target	Brian Cornell	Retail