-100
NPS
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Sitter Inc.
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About Sitter Inc. Brand
Sitter makes it insanely easy to book and pay your babysitters and find new sitters through friends by creating a private network. Among its major competitors, Sitter Inc. is ranked in 5th place for NPS while UrbanSitter is 1st, and Rover.com is 2nd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Sitter Inc. Ranking
- #4 / 4 of its competitors
Sitter Inc. NPS
Sitter Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Sitter Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Sitter Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Sitter Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 -100 | Jan 2021 | -100 |
How Other Brands Compare
Sitter Inc. is ranked #4 for NPS among its competitors. UrbanSitter and Rover.com come in first and second, with Sittercity.com coming in at third.
Sitter Inc. |  Rover.com |  Sittercity.com |  UrbanSitter | |
| Global Ranking | #- | #554 | #- | #- |
| NPS | -100 | -9 | -50 | 4 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $13.97B | $135.00M | $70.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sitter Inc. NPS vs. Competitors
Compared to its competitors, Sitter Inc.'s NPS is rated right below Sittercity.com.
| COMPANY | NPS Score | |
|---|---|---|
| UrbanSitter | 4 |
| Rover.com | -9 |
 | Caring.com | -13 |
| Sittercity.com | -50 |
| Sitter Inc. | -100 |
Sitter Inc. Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sitter Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Sitter Inc. Customer Loyalty vs. Competitors
Compared to its competitors, Sitter Inc.'s Customer Loyalty score is rated right above Caring.com.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Sitter Inc. | 100% |
| Caring.com | 81% |
| Rover.com | 67% |
| UrbanSitter | 63% |
| Sittercity.com | 52% |
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Sitter Inc. Product Quality
1.5/5
Sitter Inc. has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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Sitter Inc. Product Information
Sitter Inc.’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://sitter.me
- Company Size
- 1-10 Employees
Industry
Tech
Consumer Services
Healthcare
Sitter Inc. Product Quality vs. Competitors
Compared to its competitors, Sitter Inc.'s Product Quality score is rated right below Sittercity.com.
| COMPANY | Product Quality Score | |
|---|---|---|
| UrbanSitter | 3.3/5 |
| Rover.com | 3/5 |
| Caring.com | 2.6/5 |
| Sittercity.com | 2.1/5 |
| Sitter Inc. | 1.5/5 |
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Sitter Inc. Pricing
Sitter Inc. ROI & Value For Money
1.5/5
Sitter Inc. has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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Sitter Inc. Pricing vs. Competitors
Compared to its competitors, Sitter Inc.'s ROI score is rated right below Caring.com.
| COMPANY | Pricing Score | |
|---|---|---|
| UrbanSitter | 3.2/5 |
| Rover.com | 2.9/5 |
| Sittercity.com | 2.7/5 |
| Caring.com | 2.7/5 |
| Sitter Inc. | 1.5/5 |
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Sitter Inc. Customer Service
1.5/5
Sitter Inc. has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Sitter Inc.'s Customer Service
Address
Boulder, CO
Website
http://sitter.me
Phone Number
(303)931-9467
Sitter Inc. Customer Service vs. Competitors
Compared to its competitors, Sitter Inc.'s Customer Service score is rated right below Sittercity.com.
| COMPANY | Customer Service Score | |
|---|---|---|
| UrbanSitter | 3.2/5 |
| Rover.com | 2.9/5 |
| Caring.com | 2.6/5 |
| Sittercity.com | 2.4/5 |
| Sitter Inc. | 1.5/5 |
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Sitter Inc. as an Employer
3.0/5
Sitter Inc. has a 3.0/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
Sitter Inc. scored a -100 for Net Promoter Score and a -34 for Employee Net Promoter Score. NPS gauges how likely a customer of Sitter Inc. would recommend the brand to a friend. ENPS measures how likely Sitter Inc. employees would recommend working at Sitter Inc. to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-34
eNPS Score
| 33% | Promoters |
|---|---|
| 0% | Passive |
| 67% | Detractors |
