100
NPS
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SkillGigs
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About SkillGigs' Brand
Skillgigs.com is a top tech talent marketplace, leading the change in the staffing and recruiting industry. Among its major competitors, SkillGigs is ranked in 1st place for NPS while LinkedIn is 2nd, and Hired is 3rd.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
3/5
Pricing
3.5/5
Customer Service
SkillGigs Ranking
- #1 / 4 of its competitors
SkillGigs NPS
SkillGigs's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether SkillGigs's customers would recommend using the product based on a scale of -100 to 100.
SkillGigs Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
SkillGigs NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 100 | Mar 2022 | 100 |
How Other Brands Compare
SkillGigs is ranked first for NPS among its competitors. LinkedIn and ZipRecruiter come in second and third, with Indeed.com coming in at #4.
SkillGigs |  LinkedIn |  Indeed.com |  ZipRecruiter | |
| Global Ranking | #- | #29 | #253 | #526 |
| NPS | 100 | 33 | 3 | 5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | - | - | $86.63B | $950.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SkillGigs NPS vs. Competitors
Compared to its competitors, SkillGigs's NPS is rated right above LinkedIn.
| COMPANY | NPS Score | |
|---|---|---|
| SkillGigs | 100 |
| 33 | |
 | Hired | 12 |
| ZipRecruiter | 5 |
| Indeed.com | 3 |
 | Vettery | -100 |
SkillGigs Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of SkillGigs users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
SkillGigs Customer Loyalty vs. Competitors
Compared to its competitors, SkillGigs's Customer Loyalty score is rated right above Vettery, and is preceded by ZipRecruiter.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Hired | 100% |
| 85% | |
| Indeed.com | 78% |
| ZipRecruiter | 74% |
| SkillGigs | 10% |
| Vettery | 10% |
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SkillGigs Product Quality
1.5/5
SkillGigs has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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SkillGigs Product Information
SkillGigs’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.skillgigs.com
- Company Size
- 51-200 Employees
Industry
Tech
Business Services
Consumer Services
Ecommerce and Marketplaces
SkillGigs Product Quality vs. Competitors
Compared to its competitors, SkillGigs's Product Quality score is rated right below Vettery.
| COMPANY | Product Quality Score | |
|---|---|---|
| Hired | 4.2/5 |
| 4/5 | |
| ZipRecruiter | 3.5/5 |
| Indeed.com | 3.3/5 |
| Vettery | 2.5/5 |
| SkillGigs | 1.5/5 |
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SkillGigs Pricing
SkillGigs ROI & Value For Money
3/5
SkillGigs has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
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SkillGigs Pricing vs. Competitors
Compared to its competitors, SkillGigs's ROI score is rated right above Vettery, and is preceded by Indeed.com.
| COMPANY | Pricing Score | |
|---|---|---|
| Hired | 3.8/5 |
| 3.7/5 | |
| ZipRecruiter | 3.4/5 |
| Indeed.com | 3.2/5 |
| SkillGigs | 3/5 |
| Vettery | 3/5 |
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SkillGigs Customer Satisfaction (CSAT)
SkillGigs Customer Satisfaction (CSAT) Score
100 / 100
SkillGigs has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
SkillGigs Customer Satisfaction vs. Competitors
Compared to its competitors, SkillGigs's Customer Satisfaction score is rated right above Hired.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| SkillGigs | 100% |
| Hired | 100% |
| 76% | |
| Indeed.com | 58% |
| ZipRecruiter | 47% |
| Vettery | 0% |
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SkillGigs Customer Service
3.5/5
SkillGigs has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About SkillGigs's Customer Service
Address
8 Greenway Plaza, Suite 400, Houston, TX 77046
Website
http://www.skillgigs.com
Phone Number
2819623221
SkillGigs Customer Service vs. Competitors
Compared to its competitors, SkillGigs's Customer Service score is rated right above Indeed.com, and is preceded by LinkedIn.
| COMPANY | Customer Service Score | |
|---|---|---|
| Hired | 5/5 |
| 3.7/5 | |
| SkillGigs | 3.5/5 |
| Indeed.com | 3.1/5 |
| Vettery | 3/5 |
| ZipRecruiter | 2.8/5 |
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SkillGigs as an Employer
2.9/5
SkillGigs has a 2.9/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
SkillGigs scored a 100 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of SkillGigs would recommend the brand to a friend. ENPS measures how likely SkillGigs employees would recommend working at SkillGigs to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 60% | Promoters |
|---|---|
| 0% | Passive |
| 40% | Detractors |
