100
NPS
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Sparton
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About Sparton's Brand
Sparton Corporation (Sparton) provides electromechanical devices with capabilities that include concept development, industrial design, Among its major competitors, Sparton is ranked in 2nd place for NPS while Dormakaba Holding is 1st, and Benchmark Capital is 3rd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Sparton Ranking
- #1 / 4 of its competitors
Sparton NPS
Sparton's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sparton's customers would recommend using the product based on a scale of -100 to 100.
Sparton Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sparton NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2022 100 | Feb 2022 | 100 |
How Other Brands Compare
Sparton is ranked first for NPS among its competitors. TE Connectivity and Raytheon Technologies come in second and third, with Raven Industries coming in at #4.
Sparton |  Raytheon Technologies |  TE Connectivity |  Raven Industries | |
| Global Ranking | #- | #635 | #- | #- |
| NPS | 100 | 7 | 22 | 0 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $32.56B | $43.75B | $1.37B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sparton NPS vs. Competitors
Compared to its competitors, Sparton's NPS is rated right above Benchmark Capital , and is preceded by Dormakaba Holding.
| COMPANY | NPS Score | |
|---|---|---|
 | Dormakaba Holding | 100 |
| Sparton | 100 |
 | Benchmark Capital | 34 |
| TE Connectivity | 22 |
| Raytheon Technologies | 7 |
| Raven Industries | 0 |
 | MTS Systems | -89 |
Sparton Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sparton users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sparton Customer Loyalty vs. Competitors
Compared to its competitors, Sparton's Customer Loyalty score is rated right above Benchmark Capital , and is preceded by Dormakaba Holding.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Dormakaba Holding | 100% |
| Sparton | 100% |
| Benchmark Capital | 83% |
| Raven Industries | 76% |
| Raytheon Technologies | 74% |
| TE Connectivity | 72% |
| MTS Systems | 57% |
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Sparton Product Quality
4/5
Sparton has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Sparton Product Information
Sparton’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://www.sparton.com
- Company Size
- 5,001-10,000 Employees
Industry
Tech
Hardware and Devices
SaaS
Sparton Product Quality vs. Competitors
Compared to its competitors, Sparton's Product Quality score is rated right above TE Connectivity, and is preceded by Dormakaba Holding.
| COMPANY | Product Quality Score | |
|---|---|---|
| Dormakaba Holding | 5/5 |
| Sparton | 4/5 |
| TE Connectivity | 3.8/5 |
| Raytheon Technologies | 3.6/5 |
| Benchmark Capital | 3.4/5 |
| Raven Industries | 3/5 |
| MTS Systems | 2.4/5 |
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Sparton Pricing
Sparton ROI & Value For Money
2.5/5
Sparton has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
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Sparton Pricing vs. Competitors
Compared to its competitors, Sparton's ROI score is rated right above MTS Systems, and is preceded by Raven Industries.
| COMPANY | Pricing Score | |
|---|---|---|
| Dormakaba Holding | 5/5 |
| Benchmark Capital | 3.7/5 |
| TE Connectivity | 3.6/5 |
| Raytheon Technologies | 3.6/5 |
| Raven Industries | 2.9/5 |
| Sparton | 2.5/5 |
| MTS Systems | 1.9/5 |
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Sparton Customer Satisfaction (CSAT)
Sparton Customer Satisfaction (CSAT) Score
100 / 100
Sparton has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sparton Customer Satisfaction vs. Competitors
Compared to its competitors, Sparton's Customer Satisfaction score is rated right above TE Connectivity, and is preceded by Dormakaba Holding.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Dormakaba Holding | 100% |
| Sparton | 100% |
| TE Connectivity | 74% |
| Benchmark Capital | 67% |
| Raven Industries | 66% |
| Raytheon Technologies | 61% |
| MTS Systems | 9% |
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Sparton Customer Service
2.5/5
Sparton has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Sparton's Customer Service
Address
425 N. Martingale Road, Suite 2050, Schaumburg, IL
Website
http://www.sparton.com
Phone Number
847-762-5800
Sparton Customer Service vs. Competitors
Compared to its competitors, Sparton's Customer Service score is rated right below MTS Systems.
| COMPANY | Customer Service Score | |
|---|---|---|
| Dormakaba Holding | 5/5 |
| Benchmark Capital | 3.7/5 |
| Raytheon Technologies | 3.6/5 |
| TE Connectivity | 3.5/5 |
| Raven Industries | 3.1/5 |
| MTS Systems | 2.5/5 |
| Sparton | 2.5/5 |
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Sparton as an Employer
4.5/5
Sparton has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Sparton scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Sparton would recommend the brand to a friend. ENPS measures how likely Sparton employees would recommend working at Sparton to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
