Sysdig NPS & Customer Reviews | Comparably
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About Sysdig's Brand

In the cloud, every second counts. Attacks move at warp speed, and security teams must protect the business without slowing it down. Sysdig stops cloud attacks in real time, instantly detecting changes in risk with runtime insights and open source Falco. Sysdig correlates signals across cloud workloads, identities, and services to uncover hidden attack paths and prioritize real risk. From prevention to defense, Sysdig helps enterprises focus on what matters: innovation. Sysdig. Secure Every Second. Among its major competitors, Sysdig is ranked in 1st place for NPS while CrowdStrike is 2nd, and Red Hat is 3rd.Their current valuation is $550.00M

Brand at a Glance

100%
Customer Loyalty
5/5
Product Quality
4.1/5
Pricing
4.5/5
Customer Service

Sysdig CMO

Sysdig Ranking

Sysdig NPS

Sysdig's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sysdig's customers would recommend using the product based on a scale of -100 to 100.

Sysdig Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Sysdig Overall NPS

Sysdig NPS Trend

-100
-50
0
50
100
Dec 2021
100
Dec 2021100
Apr 2022
100
Apr 2022100
Jul 2022
100
Jul 2022100
Aug 2022
100
Aug 2022100
Sep 2022
100
Sep 2022100
Aug 2023
100
Aug 2023100
Apr 2024
100
Apr 2024100

How Other Brands Compare

Sysdig is ranked first for NPS among its competitors. Red Hat and Palo Alto Networks come in second and third, with Datadog coming in at #4. Among those competitors, it is the most valued company behind Palo Alto Networks.

Sysdig's Logo
Sysdig
Red Hat's Logo
Red Hat
Palo Alto Networks' Logo
Palo Alto Networks
Datadog's Logo
Datadog
Global Ranking#-#258#446#699
NPS100383229
Social Sentiment Calculated by analyzing social media and other online mentions-NeutralNeutralNeutral
Valuation Updated every 24 hours for public companies$550.00M-$31.32B$19.33B

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Sysdig NPS by Gender

Sysdig's NPS was rated 100 by Male customers on Comparably.

Male

100

Sysdig's NPS was rated 100 by Male customers on Comparably.

100%
Promoters
0%
Passives
0%
Detractors

Female

N/A

Sysdig's NPS is not yet rated by Female customers.

0%
Promoters
0%
Passives
0%
Detractors

Sysdig NPS by Ethnicity

Sysdig's NPS was rated 100 points by Caucasian customers on Comparably.

-100
-50
0
50
100
Caucasian
100
Caucasian100

Sysdig NPS vs. Competitors

Compared to its competitors, Sysdig's NPS is rated right above CrowdStrike.

Sysdig Customer Loyalty

100%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

100% of Sysdig users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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100
100%
0
0%
Sysdig Customer Loyalty

Sysdig Customer Loyalty Score by Gender

Sysdig's Customer Loyalty score was rated 100 by Male customers on Comparably.

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Male
100%
Yes
Female
N/A
Yes

Sysdig Customer Loyalty Score by Ethnicity

Sysdig's Customer Loyalty score was rated 100% by Caucasian customers on Comparably.

% who answered "Yes"

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100
out of 100
Caucasian

Sysdig Customer Loyalty Score by Industry

Sysdig's Customer Loyalty score was rated 100% by Tech industry customers.

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Tech
100%

Sysdig Customer Loyalty vs. Competitors

Compared to its competitors, Sysdig's Customer Loyalty score is rated right above Palo Alto Networks.

COMPANYCustomer Loyalty Score
Sysdig100%
Palo Alto Networks82%
CrowdStrike79%
Red Hat79%
Datadog78%
Lacework69%

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Red Hat's Logo
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Lacework's Logo

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Sysdig Product Quality

5/5

Sysdig has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Sysdig Product Information

Sysdig’s product quality score is a 5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Sysdig's product the highest.

Website
https://www.sysdig.com
Company Size
501-1,000 Employees

Industry

Tech
SaaS

Quick Insights into Sysdig Product Quality

Sysdig's Product Quality score was rated highest by Caucasian customers.

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Ranked Sysdig Product Quality the Highest

Caucasian
5
Male
5
Tech
5

Sysdig Product Quality Score by Gender

Sysdig's Product Quality score was rated 5 by Male customers on Comparably.

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Male

5/5

Female

N/A

Sysdig Product Quality Score by Ethnicity

Sysdig's Product Quality score was rated 5 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
5
Caucasian5

Sysdig Product Quality Score by Industry

Sysdig's Product Quality score was rated 5 stars by Tech industry customers.

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Tech
5

Sysdig Product Quality vs. Competitors

Compared to its competitors, Sysdig's Product Quality score is rated right above Datadog.

COMPANYProduct Quality Score
Sysdig5/5
Datadog4.1/5
CrowdStrike4.1/5
Red Hat4/5
Palo Alto Networks3.9/5
Lacework3.8/5

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Sysdig's Logo
VS
Datadog's Logo
CrowdStrike's Logo
Red Hat's Logo
Palo Alto Networks' Logo
Lacework's Logo

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Sysdig Pricing

Sysdig ROI & Value For Money

4.1/5

Sysdig has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.

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Sysdig Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.

Quick Insights into Sysdig ROI

Sysdig's ROI score was rated highest by Caucasian customers.

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Ranked Sysdig ROI the Highest

Caucasian
4.1
Male
4.1
Tech
4.1

Sysdig ROI Score by Gender

Sysdig's ROI score was rated 4.1 by Male customers on Comparably.

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Male

4.1/5

Female

N/A

Sysdig ROI Score by Ethnicity

Sysdig's ROI score was rated 4.1 stars by Caucasian customers on Comparably.

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0
1
2
3
4
5
Caucasian
4.1
Caucasian4.1

Sysdig ROI Score by Industry

Sysdig's ROI score was rated 4.1 stars by Tech industry customers.

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Tech
4.1

Sysdig Pricing vs. Competitors

Compared to its competitors, Sysdig's ROI score is rated right above Datadog.

COMPANYPricing Score
Sysdig4.1/5
Datadog4.1/5
Red Hat4/5
CrowdStrike3.9/5
Palo Alto Networks3.8/5
Lacework3.6/5

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Sysdig's Logo
VS
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Lacework's Logo

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Sysdig Customer Satisfaction (CSAT)

Sysdig Customer Satisfaction (CSAT) Score

100 / 100

Sysdig has an overall Customer Satisfaction score of 100 rated by its users and customers.

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Very Satisfied80%
Satisfied20%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
80%
Satisfied
20%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Sysdig Customer Satisfaction

Sysdig's Customer Satisfaction score was rated highest by Caucasian customers.

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Ranked Sysdig Customer Satisfaction the Highest

Caucasian
100%
Male
100%
Tech
100%

Sysdig Customer Satisfaction Score by Gender

Sysdig's Customer Satisfaction score was rated 100 by Male customers on Comparably.

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100 / 100
Male
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Sysdig Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Sysdig's Customer Satisfaction (CSAT) score was rated 100% according to Caucasian users and customers.

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100 / 100
Very Satisfied75%
Satisfied25%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
75%
Satisfied
25%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

Sysdig Customer Satisfaction Score by Industry

Sysdig's Customer Satisfaction score was rated 100 points by Tech industry customers.

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Tech
100

Sysdig Customer Satisfaction vs. Competitors

Compared to its competitors, Sysdig's Customer Satisfaction score is rated right above CrowdStrike.

COMPANYCustomer Satisfaction (CSAT) Score
Sysdig100%
CrowdStrike83%
Lacework77%
Red Hat76%
Datadog74%
Palo Alto Networks73%

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Sysdig Customer Service

4.5/5

Sysdig has an overall Customer Service score of 4.5 out of 5 stars rated by its users and customers.

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About Sysdig's Customer Service

Address

135 Main St, San Francisco, CA 94105


Website

https://www.sysdig.com

Quick Insights into Sysdig Customer Service

Sysdig's Customer Service score was rated highest by Caucasian customers.

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Ranked Sysdig Customer Service the Highest

Caucasian
4.5
Male
4.5
Tech
4.5

Sysdig Customer Service Score by Gender

Sysdig's Customer Service score was rated 4.5 by Male customers on Comparably.

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Male

4.5/5

Female

N/A

Sysdig Customer Service Score by Ethnicity

Sysdig's Customer Service score was rated 4.5 stars by Caucasian customers on Comparably.

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0
20
40
60
80
100
Caucasian
4.5
Caucasian4.5

Sysdig Customer Service Score by Industry

Sysdig's Customer Service score was rated 4.5 stars by Tech industry customers.

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Tech
4.5

Sysdig Customer Service vs. Competitors

Compared to its competitors, Sysdig's Customer Service score is rated right above Datadog.

COMPANYCustomer Service Score
Sysdig4.5/5
Datadog4.1/5
CrowdStrike4/5
Red Hat4/5
Palo Alto Networks3.9/5
Lacework3.5/5

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VS
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Sysdig as an Employer

4.9/5

Sysdig has a 4.9/5 stars for its overall company culture rated by their employees

  Sysdig CEO
top
5%
CEO of Sysdig

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Sysdig scored a 100 for Net Promoter Score and a 69 for Employee Net Promoter Score. NPS gauges how likely a customer of Sysdig would recommend the brand to a friend. ENPS measures how likely Sysdig employees would recommend working at Sysdig to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

69
eNPS Score
73%Promoters
23%Passive
4%Detractors

Global Ranking Snapshot

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