-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
TESSCO Technologies
Marketing or Exec? Claim Your Free Account
About TESSCO Technologies' Brand
"TESSCO is a supplier of wireless communication products that includes antennas, cables and Wi-Fi networking equipment." Among its major competitors, TESSCO Technologies is ranked in 6th place for NPS while Anixter is 1st, and Brightstar is 2nd.Their current market cap is $82.83M
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
TESSCO Technologies Ranking
- #3 / 4 of its competitors
TESSCO Technologies NPS
TESSCO Technologies's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether TESSCO Technologies's customers would recommend using the product based on a scale of -100 to 100.
TESSCO Technologies Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
TESSCO Technologies NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2025 -100 | Aug 2025 | -100 |
How Other Brands Compare
TESSCO Technologies is ranked third for NPS among its competitors. Anixter and Ingram Micro come in first and second, with TDMobility coming in at #4. Among those competitors, it is the lowest valued company behind TDMobility.
TESSCO Technologies |  Ingram Micro |  TDMobility |  Anixter | |
| Global Ranking | #- | #217 | #- | #- |
| NPS | -100 | 11 | - | 31 |
| Valuation Updated every 24 hours for public companies | $82.83M | - | $4.89B | $3.36B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
TESSCO Technologies NPS vs. Competitors
Compared to its competitors, TESSCO Technologies's NPS is rated right below WAV.
| COMPANY | NPS Score | |
|---|---|---|
| Anixter | 31 |
 | Brightstar | 29 |
 | Panduit | 27 |
| Ingram Micro | 11 |
| KGP | N/A |
 | WAV | -100 |
| TESSCO Technologies | -100 |
TESSCO Technologies Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of TESSCO Technologies users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
TESSCO Technologies Customer Loyalty vs. Competitors
Compared to its competitors, TESSCO Technologies's Customer Loyalty score is rated right above Panduit.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| TESSCO Technologies | 100% |
| Panduit | 83% |
| Brightstar | 80% |
| Ingram Micro | 73% |
| Anixter | 71% |
| WAV | 38% |
| KGP | N/A |
Unlock TESSCO Technologies Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full TESSCO Technologies Customer Loyalty vs. Competitors data and gain insights into your customers today.
TESSCO Technologies Product Quality
1.5/5
TESSCO Technologies has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TESSCO Technologies' overall Product Quality score rated by its users and customers.
TESSCO Technologies Product Information
TESSCO Technologies’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.tessco.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Hardware and Devices
TESSCO Technologies Product Quality vs. Competitors
Compared to its competitors, TESSCO Technologies's Product Quality score is rated right above KGP, and is preceded by WAV.
| COMPANY | Product Quality Score | |
|---|---|---|
| Panduit | 3.9/5 |
| Brightstar | 3.5/5 |
| Ingram Micro | 3.5/5 |
| Anixter | 3/5 |
| WAV | 2.5/5 |
| TESSCO Technologies | 1.5/5 |
| KGP | N/A |
Unlock TESSCO Technologies Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full TESSCO Technologies Product Quality vs. Competitors data and gain insights into your customers today.
TESSCO Technologies Pricing
TESSCO Technologies ROI & Value For Money
1.5/5
TESSCO Technologies has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TESSCO Technologies' overall ROI score rated by its users and customers.
TESSCO Technologies Pricing vs. Competitors
Compared to its competitors, TESSCO Technologies's ROI score is rated right above KGP, and is preceded by WAV.
| COMPANY | Pricing Score | |
|---|---|---|
| Panduit | 3.9/5 |
| Ingram Micro | 3.5/5 |
| Anixter | 3.3/5 |
| Brightstar | 3.3/5 |
| WAV | 2.4/5 |
| TESSCO Technologies | 1.5/5 |
| KGP | N/A |
Unlock TESSCO Technologies ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full TESSCO Technologies ROI vs. Competitors data and gain insights into your customers today.
TESSCO Technologies Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
TESSCO Technologies Customer Satisfaction vs. Competitors
Compared to its competitors, TESSCO Technologies's Customer Satisfaction score is rated right above KGP, and is preceded by WAV.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Panduit | 80% |
| Brightstar | 75% |
| Ingram Micro | 55% |
| Anixter | 53% |
| WAV | 0% |
| TESSCO Technologies | 0% |
| KGP | 0% |
Unlock TESSCO Technologies Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full TESSCO Technologies Customer Satisfaction vs. Competitors data and gain insights into your customers today.
TESSCO Technologies Customer Service
1.5/5
TESSCO Technologies has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock TESSCO Technologies' overall Customer Service score rated by its users and customers.
About TESSCO Technologies's Customer Service
Address
Hunt Valley, MD
Website
www.tessco.com
TESSCO Technologies Customer Service vs. Competitors
Compared to its competitors, TESSCO Technologies's Customer Service score is rated right above KGP, and is preceded by WAV.
| COMPANY | Customer Service Score | |
|---|---|---|
| Panduit | 3.9/5 |
| Brightstar | 3.6/5 |
| Ingram Micro | 3.5/5 |
| Anixter | 3.3/5 |
| WAV | 2.4/5 |
| TESSCO Technologies | 1.5/5 |
| KGP | N/A |
Unlock TESSCO Technologies Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full TESSCO Technologies Customer Service vs. Competitors data and gain insights into your customers today.
TESSCO Technologies as an Employer
2.6/5
TESSCO Technologies has a 2.6/5 stars for its overall company culture rated by their employees
bottom
20%
Consumer vs. Employees
TESSCO Technologies scored a -100 for Net Promoter Score and a -28 for Employee Net Promoter Score. NPS gauges how likely a customer of TESSCO Technologies would recommend the brand to a friend. ENPS measures how likely TESSCO Technologies employees would recommend working at TESSCO Technologies to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-28
eNPS Score
| 29% | Promoters |
|---|---|
| 14% | Passive |
| 57% | Detractors |
