20
NPS
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Tutor Perini Corporation
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About Tutor Perini Corporation's Brand
Among its major competitors, Tutor Perini Corporation is ranked in 4th place for NPS while DPR Construction is 1st, and Hensel Phelps Construction is 2nd.Their current market cap is $361.00M
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
4.7/5
Pricing
5/5
Customer Service
Tutor Perini Corporation Ranking
- #4 / 4 of its competitors
Tutor Perini Corporation NPS
Tutor Perini Corporation's Net Promoter Score (NPS) is a 20 with 60% Promoters, 0% Passives, and 40% Detractors. Net Promoter Score tracks whether Tutor Perini Corporation's customers would recommend using the product based on a scale of -100 to 100.
Tutor Perini Corporation Overall NPS
| 60% | Promoters |
|---|---|
| 0% | Passives |
| 40% | Detractors |
Tutor Perini Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 100 | Jan 2021 | 100 |
Mar 2021 0 | Mar 2021 | 0 |
Apr 2024 33 | Apr 2024 | 33 |
Jun 2024 0 | Jun 2024 | 0 |
Jan 2026 20 | Jan 2026 | 20 |
How Other Brands Compare
Tutor Perini Corporation is ranked #4 for NPS among its competitors. DPR Construction and Hensel Phelps Construction come in first and second, with Suffolk Construction coming in at third. Among those competitors, it is the lowest valued company.
Tutor Perini Corporation |  DPR Construction |  Hensel Phelps Construction |  Suffolk Construction | |
| Global Ranking | #- | #738 | #- | #- |
| NPS | 20 | 44 | 34 | 25 |
| Valuation Updated every 24 hours for public companies | $361.00M | - | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tutor Perini Corporation NPS vs. Competitors
Compared to its competitors, Tutor Perini Corporation's NPS is rated right above Gilbane Building Company, and is preceded by Suffolk Construction.
Tutor Perini Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Tutor Perini Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Tutor Perini Corporation Customer Loyalty vs. Competitors
Compared to its competitors, Tutor Perini Corporation's Customer Loyalty score is rated right above DPR Construction.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Tutor Perini Corporation | 100% |
| DPR Construction | 86% |
| Hensel Phelps Construction | 78% |
| Suffolk Construction | 75% |
 | Gilbane Building Company | 75% |
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Tutor Perini Corporation Product Quality
4.5/5
Tutor Perini Corporation has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Tutor Perini Corporation Product Information
Tutor Perini Corporation’s product quality score is a 4.5 out of 5 as rated by its users and customers.
- Website
- http://www.tutorperini.com
Tutor Perini Corporation Product Quality vs. Competitors
Compared to its competitors, Tutor Perini Corporation's Product Quality score is rated right above DPR Construction.
| COMPANY | Product Quality Score | |
|---|---|---|
| Tutor Perini Corporation | 4.5/5 |
| DPR Construction | 3.9/5 |
| Suffolk Construction | 3.7/5 |
| Gilbane Building Company | 3.6/5 |
| Hensel Phelps Construction | 3.3/5 |
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Tutor Perini Corporation Pricing
Tutor Perini Corporation ROI & Value For Money
4.7/5
Tutor Perini Corporation has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
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Tutor Perini Corporation Pricing vs. Competitors
Compared to its competitors, Tutor Perini Corporation's ROI score is rated right above DPR Construction.
| COMPANY | Pricing Score | |
|---|---|---|
| Tutor Perini Corporation | 4.7/5 |
| DPR Construction | 4.1/5 |
| Hensel Phelps Construction | 3.6/5 |
| Suffolk Construction | 3.5/5 |
| Gilbane Building Company | 3.2/5 |
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Tutor Perini Corporation Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tutor Perini Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, Tutor Perini Corporation's Customer Satisfaction score is rated right below Gilbane Building Company.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| DPR Construction | 78% |
| Hensel Phelps Construction | 76% |
| Suffolk Construction | 72% |
| Gilbane Building Company | 55% |
| Tutor Perini Corporation | 0% |
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Tutor Perini Corporation Customer Service
5/5
Tutor Perini Corporation has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About Tutor Perini Corporation's Customer Service
Website
http://www.tutorperini.com
Tutor Perini Corporation Customer Service vs. Competitors
Compared to its competitors, Tutor Perini Corporation's Customer Service score is rated right above DPR Construction.
| COMPANY | Customer Service Score | |
|---|---|---|
| Tutor Perini Corporation | 5/5 |
| DPR Construction | 3.9/5 |
| Hensel Phelps Construction | 3.7/5 |
| Suffolk Construction | 3.3/5 |
| Gilbane Building Company | 3/5 |
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Tutor Perini Corporation as an Employer
2.3/5
Tutor Perini Corporation has a 2.3/5 stars for its overall company culture rated by their employees
bottom
5%
CEO of Tutor Perini Corporation
In the Bottom 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Tutor Perini Corporation scored a 20 for Net Promoter Score and a -67 for Employee Net Promoter Score. NPS gauges how likely a customer of Tutor Perini Corporation would recommend the brand to a friend. ENPS measures how likely Tutor Perini Corporation employees would recommend working at Tutor Perini Corporation to a friend.
Net Promoter Score
20
NPS Score
| 60% | Promoters |
|---|---|
| 0% | Passive |
| 40% | Detractors |
Employee Net Promoter Score
-67
eNPS Score
| 0% | Promoters |
|---|---|
| 33% | Passive |
| 67% | Detractors |
