62
NPS
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Vultus
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About Vultus' Brand
Vultus is one of the highest-rated Applicant Tracking Software systems that has two popular products known as Vultus Recruit (ATS) and Vultus Connect Workforce Management Software). Vultus was built to help organizations and businesses recruit high-quality candidates and manage their workforce seamlessly. Among its major competitors, Vultus is ranked in 1st place for NPS while iCIMS is 2nd, and Jobvite is 3rd.
Brand at a Glance
65%
Customer Loyalty
3.8/5
Product Quality
3.8/5
Pricing
3.4/5
Customer Service
Vultus Ranking
- #1 / 4 of its competitors
Vultus NPS
Vultus's Net Promoter Score (NPS) is a 62 with 74% Promoters, 14% Passives, and 12% Detractors. Net Promoter Score tracks whether Vultus's customers would recommend using the product based on a scale of -100 to 100.
Vultus Overall NPS
| 74% | Promoters |
|---|---|
| 14% | Passives |
| 12% | Detractors |
Vultus NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 64 | Aug 2020 | 64 |
Jun 2023 65 | Jun 2023 | 65 |
Oct 2023 67 | Oct 2023 | 67 |
Jan 2024 65 | Jan 2024 | 65 |
Dec 2024 61 | Dec 2024 | 61 |
Dec 2025 62 | Dec 2025 | 62 |
How Other Brands Compare
Vultus is ranked first for NPS among its competitors. iCIMS and Jobvite come in second and third, with Zoho Corporation coming in at #4.
Vultus |  Zoho Corporation |  iCIMS |  Jobvite | |
| Global Ranking | #- | #476 | #560 | #- |
| NPS | 62 | 1 | 26 | 18 |
| Valuation Updated every 24 hours for public companies | - | $1.84M | $250.00M | $750.00M |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vultus NPS by Usage
Vultus's NPS was rated the highest by customers who have used Vultus's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 62 | 1 to 2 Years | 62 |
2 to 5 Years 75 | 2 to 5 Years | 75 |
5 to 10 Years 80 | 5 to 10 Years | 80 |
Vultus NPS vs. Competitors
Compared to its competitors, Vultus's NPS is rated right above iCIMS.
| COMPANY | NPS Score | |
|---|---|---|
| Vultus | 62 |
| iCIMS | 26 |
| Jobvite | 18 |
 | Bullhorn | 16 |
| Zoho Corporation | 1 |
Vultus Customer Loyalty
65%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
65% of Vultus users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Vultus Customer Loyalty vs. Competitors
Compared to its competitors, Vultus's Customer Loyalty score is rated right above Jobvite, and is preceded by iCIMS.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Zoho Corporation | 84% |
| Bullhorn | 83% |
| iCIMS | 73% |
| Vultus | 65% |
| Jobvite | 64% |
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Vultus Product Quality
3.8/5
Vultus has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Vultus Product Information
Vultus serves markets in the United States, Asia, Canada, and India. Vultus supports iOS and Web devices and offers products for small, medium, and large sized businesses.
Vultus’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Vultus's product the highest.
- Website
- https://www.vultus.com
- Company Size
- 11-50 Employees
Industry
Tech
Productivity
SaaS
Languages Supported
English
Indonesian
Spanish
Thai
Korean
Polish
Taiwanese
Quick Insights into Vultus Product Quality
Vultus's Product Quality score was rated highest by customers from the Tech industry.
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Ranked Vultus Product Quality the Highest
Vultus Product Quality Score by Industry
Vultus's Product Quality score was rated 4.3 stars by Tech industry customers.
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Vultus Product Quality vs. Competitors
Compared to its competitors, Vultus's Product Quality score is rated right above Bullhorn, and is preceded by iCIMS.
| COMPANY | Product Quality Score | |
|---|---|---|
| Jobvite | 3.9/5 |
| iCIMS | 3.8/5 |
| Vultus | 3.8/5 |
| Bullhorn | 3.7/5 |
| Zoho Corporation | 3.3/5 |
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Vultus Pricing
Vultus ROI & Value For Money
3.8/5
Vultus has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Vultus Pricing Plans
Vultus has a pricing structure that accommodates small, medium, and large businesses. Starting from $18.99/month, Vultus uses a subscription model.
Who Uses Vultus?
Small Businesses
Medium Businesses
Large Enterprises
Vultus Pricing vs. Competitors
Compared to its competitors, Vultus's ROI score is rated right above iCIMS, and is preceded by Jobvite.
| COMPANY | Pricing Score | |
|---|---|---|
| Jobvite | 3.9/5 |
| Vultus | 3.8/5 |
| iCIMS | 3.7/5 |
| Bullhorn | 3.5/5 |
| Zoho Corporation | 3.3/5 |
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Vultus Customer Satisfaction (CSAT)
Vultus Customer Satisfaction (CSAT) Score
83 / 100
Vultus has an overall Customer Satisfaction score of 83 rated by its users and customers.
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Very Satisfied
0%
Satisfied
83%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
17%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Vultus Customer Satisfaction vs. Competitors
Compared to its competitors, Vultus's Customer Satisfaction score is rated right above Jobvite.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Vultus | 83% |
| Jobvite | 64% |
| Zoho Corporation | 63% |
| Bullhorn | 56% |
| iCIMS | 54% |
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Vultus Customer Service
3.4/5
Vultus has an overall Customer Service score of 3.4 out of 5 stars rated by its users and customers.
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About Vultus's Customer Service
Address
50 Cragwood Rd, South Plainfield, NJ 07080
Website
https://www.vultus.com
Phone Number
844-488-5887
Vultus's Social Links
Vultus Customer Service vs. Competitors
Compared to its competitors, Vultus's Customer Service score is rated right above Bullhorn, and is preceded by iCIMS.
| COMPANY | Customer Service Score | |
|---|---|---|
| Jobvite | 3.5/5 |
| iCIMS | 3.4/5 |
| Vultus | 3.4/5 |
| Bullhorn | 3.4/5 |
| Zoho Corporation | 3.2/5 |
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Vultus as an Employer
4.8/5
Vultus has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Vultus scored a 62 for Net Promoter Score and a 85 for Employee Net Promoter Score. NPS gauges how likely a customer of Vultus would recommend the brand to a friend. ENPS measures how likely Vultus employees would recommend working at Vultus to a friend.
Net Promoter Score
62
NPS Score
| 74% | Promoters |
|---|---|
| 14% | Passive |
| 12% | Detractors |
Employee Net Promoter Score
85
eNPS Score
| 91% | Promoters |
|---|---|
| 3% | Passive |
| 6% | Detractors |
