20
NPS
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WorldVentures
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About WorldVentures' Brand
Social-selling, ecommerce direct seller Among its major competitors, WorldVentures is ranked in 4th place for NPS while USANA Health Sciences is 1st, and Amway Corporation is 2nd.Their current valuation is $25.21M
Brand at a Glance
65%
Customer Loyalty
3.2/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
WorldVentures Ranking
- #3 / 4 of its competitors
WorldVentures NPS
WorldVentures's Net Promoter Score (NPS) is a 20 with 60% Promoters, 0% Passives, and 40% Detractors. Net Promoter Score tracks whether WorldVentures's customers would recommend using the product based on a scale of -100 to 100.
WorldVentures Overall NPS
| 60% | Promoters |
|---|---|
| 0% | Passives |
| 40% | Detractors |
WorldVentures NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2020 100 | Mar 2020 | 100 |
Feb 2021 0 | Feb 2021 | 0 |
Jan 2022 33 | Jan 2022 | 33 |
Feb 2022 0 | Feb 2022 | 0 |
Apr 2024 20 | Apr 2024 | 20 |
How Other Brands Compare
WorldVentures is ranked third for NPS among its competitors. USANA Health Sciences and Amway Corporation come in first and second, with Expedia Group coming in at #4. Among those competitors, it is the lowest valued company behind Expedia Group.
WorldVentures |  USANA Health Sciences |  Amway Corporation |  Expedia Group | |
| Global Ranking | #- | #748 | #828 | #- |
| NPS | 20 | 70 | 56 | 5 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | Neutral | Neutral |
| Valuation Updated every 24 hours for public companies | $25.21M | $2.05B | - | $24.34B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
WorldVentures NPS vs. Competitors
Compared to its competitors, WorldVentures's NPS is rated right above Expedia Group, and is preceded by Isagenix International.
| COMPANY | NPS Score | |
|---|---|---|
| USANA Health Sciences | 70 |
| Amway Corporation | 56 |
 | Isagenix International | 25 |
| WorldVentures | 20 |
| Expedia Group | 5 |
 | Politico | 4 |
 | Brewin Dolphin Holdings | N/A |
 | Quartz | -57 |
WorldVentures Customer Loyalty
65%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
65% of WorldVentures users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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WorldVentures Customer Loyalty vs. Competitors
Compared to its competitors, WorldVentures's Customer Loyalty score is rated right above Politico, and is preceded by Quartz.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Amway Corporation | 87% |
| Isagenix International | 78% |
| Expedia Group | 71% |
| Quartz | 69% |
| WorldVentures | 65% |
| Politico | 51% |
| Brewin Dolphin Holdings | N/A |
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WorldVentures Product Quality
3.2/5
WorldVentures has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
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WorldVentures Product Information
WorldVentures’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Website
- http://www.worldventures.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Ecommerce and Marketplaces
Travel
WorldVentures Product Quality vs. Competitors
Compared to its competitors, WorldVentures's Product Quality score is rated right above Expedia Group, and is preceded by Politico.
| COMPANY | Product Quality Score | |
|---|---|---|
| USANA Health Sciences | 4.7/5 |
| Amway Corporation | 4.5/5 |
| Isagenix International | 4.1/5 |
| Politico | 3.5/5 |
| WorldVentures | 3.2/5 |
| Expedia Group | 3.2/5 |
| Quartz | 3.2/5 |
| Brewin Dolphin Holdings | N/A |
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WorldVentures Pricing
WorldVentures ROI & Value For Money
3.5/5
WorldVentures has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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WorldVentures Pricing vs. Competitors
Compared to its competitors, WorldVentures's ROI score is rated right above Expedia Group, and is preceded by Politico.
| COMPANY | Pricing Score | |
|---|---|---|
| USANA Health Sciences | 4.5/5 |
| Amway Corporation | 4.3/5 |
| Isagenix International | 3.7/5 |
| Politico | 3.7/5 |
| WorldVentures | 3.5/5 |
| Expedia Group | 3.1/5 |
| Quartz | 2.7/5 |
| Brewin Dolphin Holdings | N/A |
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WorldVentures Customer Satisfaction (CSAT)
WorldVentures Customer Satisfaction (CSAT) Score
67 / 100
WorldVentures has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
33%
Satisfied
34%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
WorldVentures Customer Satisfaction vs. Competitors
Compared to its competitors, WorldVentures's Customer Satisfaction score is rated right above Quartz, and is preceded by Isagenix International.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| USANA Health Sciences | 90% |
| Amway Corporation | 83% |
| Isagenix International | 69% |
| WorldVentures | 67% |
| Quartz | 67% |
| Politico | 63% |
| Expedia Group | 55% |
| Brewin Dolphin Holdings | 0% |
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WorldVentures Customer Service
3.5/5
WorldVentures has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About WorldVentures's Customer Service
Address
Plano, TX
Website
http://www.worldventures.com
Phone Number
(972) 805-5100
WorldVentures Customer Service vs. Competitors
Compared to its competitors, WorldVentures's Customer Service score is rated right above Expedia Group, and is preceded by Politico.
| COMPANY | Customer Service Score | |
|---|---|---|
| USANA Health Sciences | 4.6/5 |
| Amway Corporation | 4.4/5 |
| Isagenix International | 3.7/5 |
| Politico | 3.6/5 |
| WorldVentures | 3.5/5 |
| Expedia Group | 3.1/5 |
| Quartz | 2.7/5 |
| Brewin Dolphin Holdings | N/A |
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WorldVentures as an Employer
2.2/5
WorldVentures has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
WorldVentures scored a 20 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of WorldVentures would recommend the brand to a friend. ENPS measures how likely WorldVentures employees would recommend working at WorldVentures to a friend.
Net Promoter Score
20
NPS Score
| 60% | Promoters |
|---|---|
| 0% | Passive |
| 40% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
