-100
NPS
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XE Corporation
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About XE Corporation's Brand
As the world's trusted currency authority, XE.com ranks among the top 400 sites in the world. Among its major competitors, XE Corporation is ranked in 6th place for NPS while Ant Financial is 1st, and Union is 2nd.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
XE Corporation Ranking
- #4 / 4 of its competitors
XE Corporation NPS
XE Corporation's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether XE Corporation's customers would recommend using the product based on a scale of -100 to 100.
XE Corporation Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
XE Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2021 -100 | Apr 2021 | -100 |
Jul 2022 -100 | Jul 2022 | -100 |
Jan 2023 -100 | Jan 2023 | -100 |
Aug 2025 -100 | Aug 2025 | -100 |
How Other Brands Compare
XE Corporation is ranked #4 for NPS among its competitors. Ant Financial and SAP come in first and second, with INTL FCStone coming in at third.
XE Corporation |  SAP |  INTL FCStone |  Ant Financial | |
| Global Ranking | #- | #185 | #- | #- |
| NPS | -100 | 34 | -50 | 100 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $154.48B | $1.07B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
XE Corporation NPS vs. Competitors
Compared to its competitors, XE Corporation's NPS is rated right below Xoom.
| COMPANY | NPS Score | |
|---|---|---|
| Ant Financial | 100 |
 | Union | 50 |
| SAP | 34 |
 | GAIN Capital Holdings | N/A |
 | Instarem | N/A |
| INTL FCStone | -50 |
 | Xoom | -82 |
| XE Corporation | -100 |
XE Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of XE Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
XE Corporation Customer Loyalty vs. Competitors
Compared to its competitors, XE Corporation's Customer Loyalty score is rated right above INTL FCStone, and is preceded by Union.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Ant Financial | 100% |
| Union | 100% |
| XE Corporation | 100% |
| INTL FCStone | 83% |
| SAP | 80% |
| Xoom | 61% |
| GAIN Capital Holdings | N/A |
| Instarem | N/A |
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XE Corporation Product Quality
1.5/5
XE Corporation has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
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XE Corporation Product Information
XE Corporation’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://www.xe.com
- Company Size
- 11-50 Employees
XE Corporation Product Quality vs. Competitors
Compared to its competitors, XE Corporation's Product Quality score is rated right above GAIN Capital Holdings, and is preceded by Xoom.
| COMPANY | Product Quality Score | |
|---|---|---|
| Ant Financial | 5/5 |
| Union | 5/5 |
| SAP | 4.1/5 |
| INTL FCStone | 3.8/5 |
| Xoom | 1.5/5 |
| XE Corporation | 1.5/5 |
| GAIN Capital Holdings | N/A |
| Instarem | N/A |
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XE Corporation Pricing
XE Corporation ROI & Value For Money
1.5/5
XE Corporation has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
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XE Corporation Pricing vs. Competitors
Compared to its competitors, XE Corporation's ROI score is rated right above GAIN Capital Holdings, and is preceded by Xoom.
| COMPANY | Pricing Score | |
|---|---|---|
| Ant Financial | 5/5 |
| Union | 5/5 |
| SAP | 3.9/5 |
| INTL FCStone | 3.1/5 |
| Xoom | 1.5/5 |
| XE Corporation | 1.5/5 |
| GAIN Capital Holdings | N/A |
| Instarem | N/A |
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XE Corporation Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
XE Corporation Customer Satisfaction vs. Competitors
Compared to its competitors, XE Corporation's Customer Satisfaction score is rated right above GAIN Capital Holdings, and is preceded by Ant Financial.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Union | 100% |
| INTL FCStone | 100% |
| SAP | 82% |
| Xoom | 9% |
| Ant Financial | 0% |
| XE Corporation | 0% |
| GAIN Capital Holdings | 0% |
| Instarem | 0% |
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XE Corporation Customer Service
1.5/5
XE Corporation has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About XE Corporation's Customer Service
Website
http://www.xe.com
XE Corporation Customer Service vs. Competitors
Compared to its competitors, XE Corporation's Customer Service score is rated right above GAIN Capital Holdings, and is preceded by Xoom.
| COMPANY | Customer Service Score | |
|---|---|---|
| Ant Financial | 5/5 |
| Union | 5/5 |
| SAP | 4/5 |
| INTL FCStone | 4/5 |
| Xoom | 1.5/5 |
| XE Corporation | 1.5/5 |
| GAIN Capital Holdings | N/A |
| Instarem | N/A |
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XE Corporation as an Employer
2.8/5
XE Corporation has a 2.8/5 stars for its overall company culture rated by their employees
bottom
15%
Consumer vs. Employees
XE Corporation scored a -100 for Net Promoter Score and a -33 for Employee Net Promoter Score. NPS gauges how likely a customer of XE Corporation would recommend the brand to a friend. ENPS measures how likely XE Corporation employees would recommend working at XE Corporation to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-33
eNPS Score
| 17% | Promoters |
|---|---|
| 33% | Passive |
| 50% | Detractors |
