-71
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Z Gallerie
Marketing or Exec? Claim Your Free Account
About Z Gallerie's Brand
Z Gallerie is headquartered in Los Angeles with additional buying offices in Berkeley. Among its major competitors, Z Gallerie is ranked in 3rd place for NPS while RH is 1st, and Crate and Barrel is 2nd.Their current valuation is $502k
Brand at a Glance
64%
Customer Loyalty
1.7/5
Product Quality
1.7/5
Pricing
1.5/5
Customer Service
Z Gallerie Ranking
- #2 / 4 of its competitors
Z Gallerie NPS
Z Gallerie's Net Promoter Score (NPS) is a -71 with 12% Promoters, 5% Passives, and 83% Detractors. Net Promoter Score tracks whether Z Gallerie's customers would recommend using the product based on a scale of -100 to 100.
Z Gallerie Overall NPS
| 12% | Promoters |
|---|---|
| 5% | Passives |
| 83% | Detractors |
Z Gallerie NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2023 -72 | Mar 2023 | -72 |
May 2023 -72 | May 2023 | -72 |
Jun 2023 -72 | Jun 2023 | -72 |
Oct 2023 -74 | Oct 2023 | -74 |
Nov 2023 -74 | Nov 2023 | -74 |
Dec 2023 -74 | Dec 2023 | -74 |
Jan 2024 -74 | Jan 2024 | -74 |
Apr 2024 -72 | Apr 2024 | -72 |
May 2024 -70 | May 2024 | -70 |
Jun 2024 -71 | Jun 2024 | -71 |
Jul 2024 -73 | Jul 2024 | -73 |
Jan 2026 -73 | Jan 2026 | -73 |
How Other Brands Compare
Z Gallerie is ranked second for NPS among its competitors. RH and Pottery Barn come in first and third, with West Elm coming in at #4. Among those competitors, it is the lowest valued company behind West Elm.
Z Gallerie |  RH |  West Elm |  Pottery Barn | |
| Global Ranking | #- | #932 | #- | #- |
| NPS | -71 | 20 | -83 | -79 |
| Valuation Updated every 24 hours for public companies | $502k | $10.31B | $13.87B | $9.94B |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Z Gallerie NPS by Gender
Male customers rated Z Gallerie's NPS 3 points higher than Female customers.
Male
-80
Z Gallerie's NPS was rated -80 by Male customers on Comparably.
10%
Promoters
0%
Passives
90%
Detractors
Female
-83
Z Gallerie's NPS was rated -83 by Female customers on Comparably.
7%
Promoters
3%
Passives
90%
Detractors
Z Gallerie NPS by Ethnicity
Z Gallerie's NPS was rated the highest by African American/Black customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -75 | Caucasian | -75 |
African American/Black -63 | African American/Black | -63 |
Other -86 | Other | -86 |
Z Gallerie NPS by Age
Z Gallerie's NPS was rated the highest by customers ages 66+, and the lowest by customers ages 61-65.
Z Gallerie NPS by Usage
Z Gallerie's NPS was rated the highest by customers who have used Z Gallerie's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -100 | Less than 1 Year | -100 |
1 to 2 Years -79 | 1 to 2 Years | -79 |
2 to 5 Years -94 | 2 to 5 Years | -94 |
5 to 10 Years -64 | 5 to 10 Years | -64 |
Over 10 Years -76 | Over 10 Years | -76 |
Z Gallerie NPS vs. Competitors
Compared to its competitors, Z Gallerie's NPS is rated right above Pottery Barn, and is preceded by Crate and Barrel.
| COMPANY | NPS Score | |
|---|---|---|
| RH | 20 |
 | Crate and Barrel | -23 |
| Z Gallerie | -71 |
| Pottery Barn | -79 |
| West Elm | -83 |
Z Gallerie Customer Reviews
Out of the 7 Z Gallerie customer reviews 0 were positive and 7 were constructive. Z Gallerie customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Z Gallerie Customer Loyalty
64%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
64% of Z Gallerie users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Z Gallerie Customer Loyalty Score by Gender
Male customers rated Z Gallerie's Customer Loyalty score 1% higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Z Gallerie.
Male
73%
Yes
Female
72%
Yes
Z Gallerie Customer Loyalty Score by Ethnicity
Z Gallerie's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by African American/Black customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Z Gallerie.
82
out of 100
Caucasian
55
out of 100
African American/Black
82
out of 100
Other
Z Gallerie Customer Loyalty Score by Age
Z Gallerie's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Z Gallerie.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 25% | 36-40 | 25% |
41-45 86% | 41-45 | 86% |
46-50 46% | 46-50 | 46% |
51-55 100% | 51-55 | 100% |
56-60 61% | 56-60 | 61% |
61-65 85% | 61-65 | 85% |
66+ 46% | 66+ | 46% |
Z Gallerie Customer Loyalty Score by Usage
Z Gallerie's Customer Loyalty score was rated the highest by customers who have used Z Gallerie's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Z Gallerie Customer Loyalty Score by Industry
Z Gallerie's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Architecture and Planning industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Z Gallerie Customer Loyalty vs. Competitors
Compared to its competitors, Z Gallerie's Customer Loyalty score is rated right above West Elm, and is preceded by Crate and Barrel.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| RH | 70% |
| Pottery Barn | 70% |
| Crate and Barrel | 65% |
| Z Gallerie | 64% |
| West Elm | 55% |
Unlock Z Gallerie Customer Loyalty vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Z Gallerie Customer Loyalty vs. Competitors data and gain insights into your customers today.
Z Gallerie Product Quality
1.7/5
Z Gallerie has an overall Product Quality score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Z Gallerie's overall Product Quality score rated by its users and customers.
Z Gallerie Product Information
Z Gallerie’s product quality score is a 1.7 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Z Gallerie's product the highest. Reviewers from the Tech industry rated Z Gallerie the lowest at 1.5.
- Website
- http://www.zgallerie.com/
- Company Size
- 501-1,000 Employees
Industry
Furniture
Quick Insights into Z Gallerie Product Quality
Z Gallerie's Product Quality score was rated highest by customers ages 46-50, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Z Gallerie's Product Quality.
Ranked Z Gallerie Product Quality the Highest
Ranked Z Gallerie Product Quality the Lowest
Z Gallerie Product Quality Score by Gender
Male customers rated Z Gallerie's Product Quality score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Z Gallerie.
Male
1.9/5
Female
1.5/5
Z Gallerie Product Quality Score by Ethnicity
Z Gallerie's Product Quality score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Z Gallerie.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.9 | Caucasian | 1.9 |
African American/Black 1.9 | African American/Black | 1.9 |
Other 1.5 | Other | 1.5 |
Z Gallerie Product Quality Score by Age
Z Gallerie's Product Quality score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Z Gallerie.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.7 | 36-40 | 1.7 |
41-45 1.5 | 41-45 | 1.5 |
46-50 2.5 | 46-50 | 2.5 |
51-55 2 | 51-55 | 2 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2 | 66+ | 2 |
Z Gallerie Product Quality Score by Usage
Z Gallerie's Product Quality score was rated the highest by customers who have used Z Gallerie's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Z Gallerie Product Quality Score by Industry
Z Gallerie's Product Quality score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Z Gallerie Product Quality vs. Competitors
Compared to its competitors, Z Gallerie's Product Quality score is rated right above Pottery Barn, and is preceded by Crate and Barrel.
| COMPANY | Product Quality Score | |
|---|---|---|
| RH | 3.7/5 |
| Crate and Barrel | 3/5 |
| Z Gallerie | 1.7/5 |
| Pottery Barn | 1.6/5 |
| West Elm | 1.5/5 |
Unlock Z Gallerie Product Quality vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Z Gallerie Product Quality vs. Competitors data and gain insights into your customers today.
Z Gallerie Pricing
Z Gallerie ROI & Value For Money
1.7/5
Z Gallerie has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Z Gallerie's overall ROI score rated by its users and customers.
Z Gallerie Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Accounting industry think that they had the lowest ROI from Z Gallerie.
Quick Insights into Z Gallerie ROI
Z Gallerie's ROI score was rated highest by customers ages 46-50, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Z Gallerie's ROI score.
Ranked Z Gallerie ROI the Highest
Ranked Z Gallerie ROI the Lowest
Z Gallerie ROI Score by Gender
Male customers rated Z Gallerie's ROI score 0.4 stars higher than Female customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Z Gallerie.
Male
1.9/5
Female
1.5/5
Z Gallerie ROI Score by Ethnicity
Z Gallerie's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Z Gallerie.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.1 | Caucasian | 2.1 |
African American/Black 2 | African American/Black | 2 |
Other 1.5 | Other | 1.5 |
Z Gallerie ROI Score by Age
Z Gallerie's ROI score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Z Gallerie.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 1.7 | 36-40 | 1.7 |
41-45 1.5 | 41-45 | 1.5 |
46-50 2.7 | 46-50 | 2.7 |
51-55 1.9 | 51-55 | 1.9 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 2 | 66+ | 2 |
Z Gallerie ROI Score by Usage
Z Gallerie's ROI score was rated the highest by customers who have used Z Gallerie's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Z Gallerie ROI Score by Industry
Z Gallerie's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Z Gallerie Pricing vs. Competitors
Compared to its competitors, Z Gallerie's ROI score is rated right above Pottery Barn, and is preceded by Crate and Barrel.
| COMPANY | Pricing Score | |
|---|---|---|
| RH | 3.6/5 |
| Crate and Barrel | 2.7/5 |
| Z Gallerie | 1.7/5 |
| Pottery Barn | 1.6/5 |
| West Elm | 1.5/5 |
Unlock Z Gallerie ROI vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Z Gallerie ROI vs. Competitors data and gain insights into your customers today.
Z Gallerie Customer Satisfaction (CSAT)
Z Gallerie Customer Satisfaction (CSAT) Score
21 / 100
Z Gallerie has an overall Customer Satisfaction score of 21 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
16%
Satisfied
5%
Neither Satisfied nor Dissatisfied
4%
Dissatisfied
7%
Very Dissatisfied
68%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Z Gallerie Customer Satisfaction
Z Gallerie's Customer Satisfaction score was rated highest by customers ages 46-50, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Z Gallerie's Customer Satisfaction.
Ranked Z Gallerie Customer Satisfaction the Highest
Ranked Z Gallerie Customer Satisfaction the Lowest
Z Gallerie Customer Satisfaction Score by Gender
Male customers rated Z Gallerie's Customer Satisfaction score 7 points higher than Female customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Z Gallerie.
17 / 100
MaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 16% | |
Dissatisfied | 0% | |
Very Dissatisfied | 67% |
10 / 100
FemaleVery Satisfied | 7% | |
|---|---|---|
Satisfied | 3% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 3% | |
Very Dissatisfied | 87% |
Z Gallerie Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Z Gallerie's Customer Satisfaction (CSAT) score was rated 12% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Z Gallerie.
12 / 100
Very Satisfied
6%
Satisfied
6%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
88%
CSAT according to African American/Black
Z Gallerie's Customer Satisfaction (CSAT) score was rated 50% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Z Gallerie.
50 / 100
Very Satisfied
33%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
50%
CSAT according to Other
Z Gallerie's Customer Satisfaction (CSAT) score was rated 0% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Z Gallerie.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
8%
Very Dissatisfied
92%
Z Gallerie Customer Satisfaction Score by Age
Z Gallerie's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 61-65.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Z Gallerie.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41-45 | 0% | |||||||||||||||
| 46-50 | 50% | |||||||||||||||
| 51-55 | 25% | |||||||||||||||
| 56-60 | 0% | |||||||||||||||
| 61-65 | 0% | |||||||||||||||
| 66+ | 25% |
Z Gallerie Customer Satisfaction Score by Usage
Z Gallerie's Customer Satisfaction score was rated the highest by customers who have used Z Gallerie's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Z Gallerie Customer Satisfaction Score by Industry
Z Gallerie's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Z Gallerie Customer Satisfaction Score by Industry",
"text": "Z Gallerie's Customer Satisfaction score was rated the highest by Education industry customers, and the lowest by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Z Gallerie's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
},
{
"label": "Education",
"groupId": 515,
"score": 20,
"stars": 0,
"csatScore": 20,
"text": "Z Gallerie's Customer Satisfaction score is rated by Education customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 20
},
{
"label": "Healthcare, Hospitals and Medicine",
"groupId": 522,
"score": 0,
"stars": 0,
"csatScore": 0,
"text": "Z Gallerie's Customer Satisfaction score is rated by Healthcare, Hospitals and Medicine customers on Comparably.",
"scoreClassName": "",
"scoreLabel": 0
}
]
}Z Gallerie Customer Satisfaction vs. Competitors
Compared to its competitors, Z Gallerie's Customer Satisfaction score is rated right above West Elm, and is preceded by Crate and Barrel.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| RH | 64% |
| Crate and Barrel | 44% |
| Z Gallerie | 21% |
| West Elm | 11% |
| Pottery Barn | 8% |
Unlock Z Gallerie Customer Satisfaction vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Z Gallerie Customer Satisfaction vs. Competitors data and gain insights into your customers today.
Z Gallerie Customer Service
1.5/5
Z Gallerie has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Z Gallerie's overall Customer Service score rated by its users and customers.
About Z Gallerie's Customer Service
Address
1855 West 139th Street, Gardena, CA 90249
Website
http://www.zgallerie.com/
Phone Number
(800) 358-8288
Z Gallerie's Social Links
Quick Insights into Z Gallerie Customer Service
Z Gallerie's Customer Service score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers from the Tech industry.
Sign Up to unlock insights into how customers have ranked Z Gallerie's Customer Service score.
Ranked Z Gallerie Customer Service the Highest
Ranked Z Gallerie Customer Service the Lowest
Z Gallerie Customer Service Score by Gender
Z Gallerie's Customer Service score was rated 1.5 by both Female and Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Z Gallerie.
Male
1.5/5
Female
1.5/5
Z Gallerie Customer Service Score by Ethnicity
Z Gallerie's Customer Service score was rated the highest by African American/Black customers, and the lowest by Other customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Z Gallerie.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
African American/Black 1.9 | African American/Black | 1.9 |
Other 1.5 | Other | 1.5 |
Z Gallerie Customer Service Score by Age
Z Gallerie's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 66+.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Z Gallerie.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 1.5 | 36-40 | 1.5 |
41-45 1.5 | 41-45 | 1.5 |
46-50 1.5 | 46-50 | 1.5 |
51-55 1.8 | 51-55 | 1.8 |
56-60 1.5 | 56-60 | 1.5 |
61-65 1.5 | 61-65 | 1.5 |
66+ 1.5 | 66+ | 1.5 |
Z Gallerie Customer Service Score by Usage
Z Gallerie's Customer Service score was rated 1.5 stars by customers who have used Z Gallerie's products/services for 1 to 2 Years, and by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Z Gallerie Customer Service Score by Industry
Z Gallerie's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Z Gallerie Customer Service vs. Competitors
Compared to its competitors, Z Gallerie's Customer Service score is rated right above Pottery Barn, and is preceded by Crate and Barrel.
| COMPANY | Customer Service Score | |
|---|---|---|
| RH | 3.8/5 |
| Crate and Barrel | 2.5/5 |
| Z Gallerie | 1.5/5 |
| Pottery Barn | 1.5/5 |
| West Elm | 1.5/5 |
Unlock Z Gallerie Customer Service vs. Competitors Data
VS
Sign Up for Brand Profile PRO to get the full Z Gallerie Customer Service vs. Competitors data and gain insights into your customers today.
Z Gallerie as an Employer
Consumer vs. Employees
Z Gallerie scored a -71 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Z Gallerie would recommend the brand to a friend. ENPS measures how likely Z Gallerie employees would recommend working at Z Gallerie to a friend.
Net Promoter Score
-71
NPS Score
| 12% | Promoters |
|---|---|
| 5% | Passive |
| 83% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 31% | Promoters |
|---|---|
| 38% | Passive |
| 31% | Detractors |
