Farfetch Culture | Comparably
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Farfetch Claimed Company
FARFETCH Group consists of farfetch.com, the e-commerce marketplace for luxury; Browns, the iconic British fashion boutique; Stadium Goods, the world's premier sneaker and streetwear marketplace; and New Guards Group, the brand platform. read more
EMPLOYEE
PARTICIPANTS
191
TOTAL
RATINGS
1264

Farfetch Company Culture

Farfetch Culture

This score is derived from employee ratings & reviews
4.3/5
Farfetch's Overall Culture is rated A-

Top Rated Culture Dimensions

Farfetch CEO

Top 5%Top 5% of Similar Size Companies
José Neves Farfetch's CEO
José Neves
81 /100

Diversity at Farfetch

Top 40%Top 40% of Similar Size Companies
B-

Diverse employees at Farfetch have rated CEO Rating, Executive Team, and Outlook as the highest categories they have scored

Women at Farfetch

Top 25%Top 25% of Similar Size Companies
B

Women at Farfetch have rated CEO Rating, Leadership, and Executive Team as the highest categories they have scored

Farfetch eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies

Recommend to a Friend?

32

Farfetch employees are 32% more likely to recommend Farfetch as a great place to work

55%Promoters
22%Passives
23%Detractors

Working at Farfetch

Working at Farfetch is rated highly by 191 employees, across various culture dimensions. Farfetch employees are most satisfied about CEO Rating, Environment, and Leadership categories, putting Farfetch’s culture in the Top 15% compared to similar sized companies on Comparably. See below in detail how working at Farfetch was rated by employees.

Overall Company Culture at Farfetch

A-

Overall Company Culture at Farfetch is rated A-

Last updated months ago

Top
15%

Farfetch ranks in the Top 15% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 191 Employees

View Results
0
20
40
60
80
100
HR
95
HR95
Product
76
Product76
Engineering
70
Engineering70

Farfetch Employee Reviews

Out of 131 Farfetch employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Farfetch improve their work culture.

82%
18%
Positive Reviews82%
Constructive Feedback18%

Positive Reviews From Farfetch Employees

  • What makes you most happy at work?
    Earnings and learning new tasks
  • What is most positive about the culture and environment at your company?
    Good coherent and rewarding in the long run
  • What are some of the best things about your team?
    Helpful co-workers in our team, always trying to find the solution

Constructive Feedback From Farfetch Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    no medical benefits or any other benefits if you work as a platform worker
  • What would you improve about your company's interview process?
    Train to help the employee get a start of their own not only for the trainers pocket book
  • What do your coworkers need to improve and how could you work together better?
    Care about one another not just bout themselves

Farfetch Company Information

Farfetch Company Overview

FARFETCH Group consists of farfetch.com, the e-commerce marketplace for luxury; Browns, the iconic British fashion boutique; Stadium Goods, the world's premier sneaker and streetwear marketplace; and New Guards Group, the brand platform.

Farfetch was founded in 2008 and its current CEO is José Neves. Since its inception 18 years ago, Farfetch has grown to 3000 employees.

Farfetch Mission, Vision & Values

Farfetch Mission Statement

FARFETCH exists for the love of fashion. We believe in empowering individuality. Our mission is to be the global platform for luxury fashion, connecting creators, curators and consumers.

Farfetch Values

  • Todos Juntos
  • Be Human
  • Be Revolutionary
  • Think Global
  • Be Brilliant
  • Amaze Customers

Sustainability and Corporate Social Responsibility at Farfetch

We believe it starts with a choice. To continue with the status quo – or choose to find a better way, to make fashion more sustainable.

We are the global platform for the luxury industry. As such, we are inherently an enabler of others, and an enabler of change. That’s why we called our sustainable business strategy Positively FARFETCH - because we want to be, not just any platform, but the platform for good in luxury - a platform that enables and empowers everyone we work with - the whole fashion community - to think, act and choose positively.

Together with our brand and boutique partners, we want to revolutionise and reinvent the fashion industry for the future. And we strongly believe that the future for the fashion industry is positively cleaner, conscious, circular, and inclusive.

You can see how we are bringing this vision to life for our consumers here: http://bit.ly/3a5463N

HeadquarterThe Bower, 4th Floor, 211 Old Street, London EC1V 9NR
EC1V 9NR
United Kingdom
Websitewww.farfetch.com
Founding Date2008
Company StatusPublic
StockNYSE:
Jobswww.farfetch.com/careers
Social Sites

Farfetch Competitors

Farfetch competitors include Shopbop, Matches Fashion, YOOX Group, and Lane Crawford. Farfetch ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Farfetch compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Farfetch's Logo
    Farfetch
    4.3/5
  2. #2
    Shopbop's Logo
    Shopbop
    4.2/5
  3. #3
    Matches Fashion's Logo
    Matches Fashion
    3.5/5
  4. #4
    YOOX Group's Logo
    YOOX Group
    3.5/5
  5. #5
    Lane Crawford's Logo
    Lane Crawford
    3.5/5

Farfetch Employees

Farfetch has 3000 employees. 191 employees at Farfetch have reviewed Farfetch across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 191 Farfetch employees give their leadership a grade of A-, or Top 15% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Farfetch are generally satisfied with their total compensation at Farfetch, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Farfetch are pleased with their team. 191 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Farfetch are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Farfetch believe the environment at Farfetch is positive. Most Participants believe the pace of work at Farfetch is comfortably fast. About 79% of the employees at Farfetch work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Farfetch are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Farfetch employees generally work 8.4 hrs a day
Work Hours
A Day in the Life
Employees at Farfetch report the work pace is comfortably fast
Work Pace
A Day in the Life
91% of Farfetch employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Farfetch employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
87% of Farfetch employees call their work environment positive
Environment

Joining Farfetch - Employee Onboarding

The prevailing opinion from employees about joining Farfetch is that the company was very prepared on their first day. Farfetch employees concluded that their overall onboarding experience was negative. 67% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Farfetch KPIs and OKRs

At Farfetch 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Farfetch's KPIs and OKRs is essential for its success. Out of 6 Farfetch employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Farfetch CEO & Leadership

Farfetch CEO - José Neves

José Neves Farfetch's CEO
81 /100

Farfetch’s CEO José Neves started in this role in 2008. José’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably. Farfetch’s CEO is highly regarded especially by employees with Over 10 Years experience, employees in the HR department, and employees with the company for 1 to 2 Years. However, employees with 6 to 10 Years experience, Male employees, and Female employees have a less favorable view of the CEO and believe there is room for improvement. Compared to Farfetch’s competitors, José Neves ranks right above YOOX Group CEO Federico Marchetti. Under Neves’s leadership, Farfetch employee respondents are most happy about their Environment and the company’s Leadership. Office Culture and Compensation are two areas, according to respondents, where Farfetch could stand to see real improvement.

Farfetch Leadership

The Farfetch Executive Team is rated a “B” and led by CEO José Neves, Chief Financial Officer Elliot Jordan, and Chief Operating Officer Andrew Robb

  • José Neves  CEO / President

    José Neves CEO / President

    José Neves serves as the CEO / President of Farfetch.

  • Elliot Jordan Chief Financial Officer

    Elliot Jordan serves as the Chief Financial Officer of Farfetch.

  • Andrew Robb Chief Operating Officer

    Andrew Robb serves as the Chief Operating Officer of Farfetch.

  • Giorgio Belloli Chief Commercial & Sustainability Officer

    Giorgio Belloli serves as the Chief Commercial & Sustainability Officer of Farfetch.

  • Sandrine Deveaux Managing Director, Farfetch Store of the Future

    Sandrine Deveaux serves as the Managing Director, Farfetch Store of the Future of Farfetch.

  • Sian Keane Chief People Officer

    Sian Keane serves as the Chief People Officer of Farfetch.

  • Kelly Kowal Managing Director, Farfetch Black & White

    Kelly Kowal serves as the Managing Director, Farfetch Black & White of Farfetch.

  • James Maynard General Counsel & SVP Group Legal

    James Maynard serves as the General Counsel & SVP Group Legal of Farfetch.

  • Stephanie Phair Chief Strategy Officer

    Stephanie Phair serves as the Chief Strategy Officer of Farfetch.

Farfetch Salaries

How much does Farfetch pay?

How much do people at Farfetch get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Farfetch is $118,549, or $56 per hour, while the estimated median salary is $120,211, or $57 per hour.

At Farfetch, the highest paid job is a Director of Sales at $205,978 annually and the lowest is a CS Rep at $47,753 annually. Average Farfetch salaries by department include: Admin at $57,870, Legal at $160,109, Product at $151,634, and Operations at $98,066. Half of Farfetch salaries are above $120,211.

54 employees at Farfetch rank their Compensation in the Top 40% of similar sized companies (based on 171 ratings) while 52 employees at Farfetch rank their Perks And Benefits in the Top 30% of similar sized companies (based on 57 ratings).

Salaries contributed from Farfetch employees include job titles like Director of Product and Recruiter. Comparably data has a total of 0 salary records from Farfetch employees.

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$168k
$168k50th Percentile
67th Percentile
$224k
$224k67th Percentile
83rd Percentile
$240k
$240k83rd Percentile
100th Percentile
$283k
$283k100th Percentile
$118,549*
Average Compensation
$120,211*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Farfetch Salaries by Department

Explore Farfetch Salaries

Diversity & Inclusion at Farfetch

Diverse employees at Farfetch score the company 70/100 across various culture categories, placing Farfetch in the Top 40% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Farfetch across various culture dimensions.

Fashion is a global community of diverse and talented people. At FARFETCH we welcome differences and we empower individuality, bringing together an incredible creative community of Farfetchers along with the creators, curators, and consumers of fashion we serve. This whole community is at the heart of our business success.,,However, we know positive change is needed to enhance our diversity and ensure inclusion for all. We need to continue to work to enable all Farfetchers to thrive in a culture of inclusion. And there are so many ways in which we can actively champion the value of diversity and inclusion across the whole fashion community.,,We have set ourselves the goal to become a leader in conscious inclusion, for Farfetchers and for the fashion community we serve. You can read more about our 2030 goals here: https://bit.ly/3a1zccT

Ranked Culture the Highest

Women N/A/100
Men 92/100
Tenure - 1 to 2 Years
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men 70/100
Department - Engineering
Diverse Employees N/A/100

Farfetch Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Work From Home Policy

Farfetch PTO

Farfetch's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Farfetch's most important benefit besides Healthcare when ranked by employees, with 34% of employees saying it is the most important benefit. Farfetch's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy34%
Office Meals33%
401k Contribution0%
Childcare33%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo33%
Less than $500/mo67%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Farfetch Careers

Farfetch Jobs

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H1B Visa

In 2019, Farfetch applied for 2 H1B visas. Of the work permits applied for, 50% were approved.

Work Permit Application Outcome

Farfetch has a total of 3000 employees

2
Total Applied
  • 50% Granted (1 out of 2)
  • 0% Denied ( out of 2)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 2)
  • 50% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 2)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Farfetch Know You Want To Work There

Overview of Candidates Interested in Farfetch on Comparably

Candidates By Department

All Industries
75%
Engineering
25%

Candidates By Location

San Francisco
25%
Los Angeles
25%
Little Rock
25%
New York City
25%

Frequently Asked Questions regarding Farfetch

What is Farfetch address?

Farfetch location is at The Bower, 4th Floor, 211 Old Street, London EC1V 9NR

Who is the CEO of Farfetch?

Farfetch CEO is José Neves, their score by employees is 81

What is Farfetch eNPS?

The eNPS for Farfetch is 32

What is the salary for Sales Rep in Farfetch?

Sales Rep average salary in the US is 122k

What are the salaries in the Admin in Farfetch?

The average salaries for Admin in Farfetch is 58k

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