ACT Customer Service Manager Salaries in Baltimore, MD | Comparably
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ACT is an independent, non-profit organization that provides more than a hundred assessment, research, information, and program management read more
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ACT Customer Service Manager Salaries in Baltimore, MD

The average ACT Customer Service Manager in Baltimore, MD earns an estimated $88,244 annually, which includes an estimated base salary of $76,894 with a $11,350 bonus. ACT's Customer Service Manager compensation is $17,952 more than the US average for a Customer Service Manager. Customer Service Manager salaries at ACT in Baltimore, MD can range from $32,000 - $200,000.

In Baltimore, MD, The Customer Support Department at ACT earns $9,329 more on average than the Operations Department.

Last updated a month ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$88,244
Average Compensation
$76,894
avg. base
$11,350
avg. bonus

Customer Service Manager Salaries at ACT

In Baltimore, MD, Customer Service Managers earn $4,243 more than Customer Service Managers.

Customer Service Manager
$84k*
Technical Support
$66k*
CS Rep
$61k*
* estimated salary

Compensation at ACT by Department

In Baltimore, MD, The Customer Support Department averages $9,329 more than the Operations Department, and $1,022 less than the Business Development Department

Business Development
$77,552 Avg. total comp.
+$1k
Customer Support
$76,530 Avg. total comp.
Operations
$67,201 Avg. total comp.
-$9k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to ACT reported making $85,760, while the average male Customer Service Manager at similar sized companies reported making $89,725.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Service Manager at companies similar size to ACT reported making $150,000, while the average African American/Black Customer Service Manager at similar sized companies reported making $65,039.

How Customer Service Managers at ACT Rate Their Compensation

The majority of Customer Service Managers at ACT believe they're not compensated fairly. 37% of Customer Service Managers at ACT say they receive annual bonuses, and the majority (45%) are not satisfied with their benefits. See more compensation ratings at ACT

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