JPMorgan Chase & Co Employee Reviews
Out of 1261 JPMorgan Chase & Co employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping JPMorgan Chase & Co improve their work culture. The Customer Support team, with 83% positive reviews, reports the best experience at JPMorgan Chase & Co compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communicate should get better. Understand what employees are looking for
Listen to your employees about return to office.
they have to move away from command and control method
Too stringent and narrow-minded on potentials for the future
Review from Engineering Dept
Having empathy. They need to humble themselves and take time to listen to the employees before automatically reeming them out. Also, they need to learn that the best way to make sales is to treat people with respect.
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation to cover costs incurred by employees due to RTO mandates should be provided. Rto mandates cause pay decreases for employees.
Utilize my experience as opposed to being an order taker
The growth of salary can never catch up with the inflation rate
I am not paid on par with Business Analysts that work directly for chase.
Aware of pay ranges and my pay is not in line with feedback on, and my actual, performance
What do your coworkers need to improve and how could you work together better?
Wish meetings were less and effective
Review from Engineering Dept
Make sure everyone is on the same page and able to do the job
knowledge knowledge and knowledge. more you know the better
We don’t talk we just work work work if I do try to engage anybody it is frowned up
work with empathy and passion
What needs to change to make the company culture better?
less politics and clasism, value the people
To respect your colleagues more
Too many cooks in the kitchen. Many teams doing similar work and there are too many dependencies.
Company should be more transparent about their plans
Get rid of the current team lead. The current team lead is a bully and even treats the manager horribly.
What would you improve about your company's interview process?
Too many rounds for a mid-level position with too many people where the hierarchy was not clearly explained. JPMC has a rigid role system and there should be an FAQ you get before you interview to prepare you to know who is what level.
They took a long time in completing the background check. They made the decision to hire me fast, but whoever they contracted to check my background did a slow job.
Make it more teue to what the company really is. Candidates are told the company is open caring and diverse. It is not.
Get your collective act together
yes, there is no need to meet with 6 people in an interview. it should really be limited to meeting 2 people. the manager and any one you will support directly.
What's going wrong and how can it be improved?
Customers dislike the fees and the negative customer service.
worst bank for customers, move to local banks
Customer is king mindset needs to be changed
I've already described what's going wrong and what should be improved, but I'm sure it won't. You feel like just a number here and I was scolded for not doing something the day after coming back from losing a very close loved one. Absolutely unreal toxic culture.
Not feeling a shared or common mission.
What would you most like to see improved at your company?
More time to engage and reap some of those company benefits. There isn't enough time in the day to seek it out the offers. And no access to a lot of it at home.
Transparency around Departments with high attrition rates as well as poor employee surveys.
Review from Operations Dept
Nothing that i'm aware of. I like the way it is.
There has to be a decline in politics and bureaucracy.
Quicker advancement
Review from Finance Dept