JPMorgan Chase & Co Employee Reviews
Out of 1274 JPMorgan Chase & Co employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping JPMorgan Chase & Co improve their work culture.
Briefly describe your overall experience at your company
Review from Customer Support Dept · Posted 10 days ago
Posted a month ago
What do you like best about the leadership team?
My leadership team is supportive of any upward mobility, and they encourage me to look towards the future.
Review from Customer Support Dept · Posted 10 days ago
Human contact, empathy, they root you for move up in the company
Business oriented; open to changes
The leadership team includes everyone on that team. It isn't a one-person team.
Results oriented and forward thinking
What does the leadership team need to get better at?
Communicate should get better. Understand what employees are looking for
Listen to your employees about return to office.
they have to move away from command and control method
Too stringent and narrow-minded on potentials for the future
Review from Engineering Dept
Having empathy. They need to humble themselves and take time to listen to the employees before automatically reeming them out. Also, they need to learn that the best way to make sales is to treat people with respect.
What is the best part about your compensation package?
The ability to continue my education at no additional cost to me.
Review from Customer Support Dept · Posted 10 days ago
well my dad is super important was one of like five peeps to get a midyear bonus all in stock so thats sweet
No complaints on the benefits package, company pays well. It's the personal treatment meted out to people that is what causes stress and anxiety.
Review from Sales Dept
Wellness center, perks and discounts for travel such as hotels and rental cars
they value the work you do
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation to cover costs incurred by employees due to RTO mandates should be provided. Rto mandates cause pay decreases for employees.
Utilize my experience as opposed to being an order taker
The growth of salary can never catch up with the inflation rate
I am not paid on par with Business Analysts that work directly for chase.
Aware of pay ranges and my pay is not in line with feedback on, and my actual, performance
What are some of the best things about your team?
Expectations are clearly communicated and if additional support is needed it is provided.
Review from Customer Support Dept · Posted 10 days ago
No micro management, we share out of office
we sail on the same boat
We are like a family. You are never alone and they are always there. It take a village.
The willingness to accept everyone, they're kind and helpful, they integrate new people easily despite the poor leadership of the team. I work with great people, they're the best part about the organization and they deserve better leadership.
What do your coworkers need to improve and how could you work together better?
Wish meetings were less and effective
Review from Engineering Dept
Make sure everyone is on the same page and able to do the job
knowledge knowledge and knowledge. more you know the better
We don’t talk we just work work work if I do try to engage anybody it is frowned up
work with empathy and passion
What is most positive about the culture and environment at your company?
My team encourages collaboration and inclusiveness.
Review from Customer Support Dept · Posted 10 days ago
Positive part is that you get to work for a powerful brand, good package, learning and tuition reimbursement
Review from Sales Dept
inclusive, they really take care of their employees with real opportunities to move up in the company
Our CEO is the most positive thing about our company. He truly cares about his employees.
They're stable and rarely lay people off.
What needs to change to make the company culture better?
less politics and clasism, value the people
To respect your colleagues more
Too many cooks in the kitchen. Many teams doing similar work and there are too many dependencies.
Company should be more transparent about their plans
Get rid of the current team lead. The current team lead is a bully and even treats the manager horribly.
What did you like most about the interview process?
The interview process was straightforward and concise. Speaking to my recruiter felt like having a conversation with an associate.
Review from Customer Support Dept · Posted 10 days ago
They primarily focus on experience, personality and communication skills
Review from Sales Dept
They extended me a job offer at the end of the interview
The flow of events were pretty fast
The interviewer understand the feeling of being nervous
Review from Customer Support Dept
What would you improve about your company's interview process?
Too many rounds for a mid-level position with too many people where the hierarchy was not clearly explained. JPMC has a rigid role system and there should be an FAQ you get before you interview to prepare you to know who is what level.
They took a long time in completing the background check. They made the decision to hire me fast, but whoever they contracted to check my background did a slow job.
Make it more teue to what the company really is. Candidates are told the company is open caring and diverse. It is not.
Get your collective act together
yes, there is no need to meet with 6 people in an interview. it should really be limited to meeting 2 people. the manager and any one you will support directly.
What makes you most happy at work?
Providing customers with a positive and productive customer experience.
Review from Customer Support Dept · Posted 10 days ago
i mean my dad is very good at work so yea. he makes everyone happy
Overall compensation package is good, tuition reimbursement. That's all
Review from Sales Dept
the support I receive every day from my managers and seniors
The team, the work, the and the customers
Review from Customer Support Dept
What's going wrong and how can it be improved?
Customers dislike the fees and the negative customer service.
worst bank for customers, move to local banks
Customer is king mindset needs to be changed
I've already described what's going wrong and what should be improved, but I'm sure it won't. You feel like just a number here and I was scolded for not doing something the day after coming back from losing a very close loved one. Absolutely unreal toxic culture.
Not feeling a shared or common mission.
What do you like best about your company?
That they are diverse. They are transparent
The company brand is well known.
Review from Operations Dept
That it's the world's top most bank and it focuses on external customers as well as internal customers i.e. the employees
I work with the best people...
Good Opportunities
Review from Finance Dept
What would you most like to see improved at your company?
More time to engage and reap some of those company benefits. There isn't enough time in the day to seek it out the offers. And no access to a lot of it at home.
Transparency around Departments with high attrition rates as well as poor employee surveys.
Review from Operations Dept
Nothing that i'm aware of. I like the way it is.
There has to be a decline in politics and bureaucracy.
Quicker advancement
Review from Finance Dept