ZAGG.com FAQs

We make it simple and easy for you to make a warranty claim.

1. Log into your ZAGG.com account.

2. Click on your registered product that want to process a replacement. If you do not see the registered product, in the list, please be sure to have registered your product. Then select 'Product Options' and click on 'Warranty Replacement'.

register

Note:If you have purchased your ZAGG product on ZAGG.com you DO NOT need to register the product; your order number will be used for replacement purposes. If you purchased your ZAGG product from an offsite reseller, you will need to the product.

International Customers:Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. You can find the "Select a region" drop-down near the bottom of the website.

To register your ZAGG product, please follow the steps below:

1. Log into your ZAGG.com account.

Important:Ensure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. You can find the "Select a region" drop-down near the bottom of the website.

2. Click on the 'Register a Product' button and follow the steps.

click here to start your online warranty claim

Need to Make a Warranty Claim?

We make it simple and easy for you to make a warranty claim. Please. You will be asked to log in or set up a new account to get started.

To check the status for your zagg.com order, please log into your zagg.com account. If you used the guest checkout, then please use our quick order status tool.

We make it simple and easy for you to make a warranty claim.

1. Log into your ZAGG.com account.

2. Click on your registered product that want to process a replacement. If you do not see the registered product, in the list, please be sure to have registered your product. Then select 'Product Options' and click on 'Warranty Replacement'.

register

Note:If you have purchased your ZAGG product on ZAGG.com you DO NOT need to register the product; your order number will be used for replacement purposes. If you purchased your ZAGG product from an offsite reseller, you will need to the product.

International Customers:Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. You can find the "Select a region" drop-down near the bottom of the website.

Please click on the helpful installation video below.

Please click on the video below to see how to install your InvisibleShield Glass Fusion.

Receive assistance from customer carespecialists

Americas via e-mail

All other countries via e-mail

Need to Make a Warranty Claim?

click here to start your online warranty claim

We make it simple and easy for you to make a warranty claim. Please. You will be asked to log in or set up a new account to get started.

Need to Make a Warranty Claim?

click here to start your online warranty claim

We make it simple and easy for you to make a warranty claim. Please. You will be asked to log in or set up a new account to get started.

Help Us Help You!

Before calling Customer Care, please have your productnearby. Please have the following information available to help make your service call more efficient and effective.

The name of the product you are calling about (InvisibleShield, Folio Keyboard, Power Amp 6, etc.).

Exact description of the problem and any error messages received.

Description of any changes recently made that may have caused the problem (including the name and version of any software added).

Serial number of your product(if applicable).

North America

Monday - Friday, 9 am - 9 pm EST andSaturday 9 am - 2 pm EST

1-800-700-9244 (ZAGG)

1-888-866-7443(mophie)

1-888-907-6274 (HALO)

1-877-927-2836 (Braven)

EMEA

Monday - Friday, 9 am - 6 pm GMT

Ireland: 35 36 163 6618

UK: 44 207 365 2400

1-801-839-3906 (ZAGG)

Latin America

Monday - Friday, 9 am - 9 pm EST andSaturday 9 am - 2 pm EST

Argentina: +54 1159841446

Brazil: +55 6135500759

Chile: +56 552532508

Colombia: +57 15088812

Guatemala: +502-23766547

Mexico: +52 5541613776

Peru: +51 1 7052254

Asia-Pacific

China: (+86) 166 - 0755 6248

Hong Kong: 852 8009 06594

Macau: +853-68258507

Singapore: +65 800-492-2439

Taiwan: 00801-49-1189

Please click on the helpful installation video below.

We make it simple and easy for you to make a warranty claim.

1. Log into your ZAGG.com account.

2. Click on your registered product that want to process a replacement. If you do not see the registered product, in the list, please be sure to have registered your product. Then select 'Product Options' and click on 'Warranty Replacement'.

register

Note:If you have purchased your ZAGG product on ZAGG.com you DO NOT need to register the product; your order number will be used for replacement purposes. If you purchased your ZAGG product from an offsite reseller, you will need to the product.

International Customers:Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. You can find the "Select a region" drop-down near the bottom of the website.

To register your ZAGG product, please follow the steps below:

1. Log into your ZAGG.com account.

Important: Ensure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. You can find the "Select a region" drop-down near the bottom of the website.

2. Click on the 'Register a Product' button and follow the steps.

click here to start your online warranty claim

Need to Make a Warranty Claim?

We make it simple and easy for you to make a warranty claim. Please. You will be asked to log in or set up a new account to get started.

Please click on the helpful installation video below.

Please click on the helpful installation video below.

It's not likely you will have trouble connecting your buds, but due to interference with other wireless signals sometime an extra step is needed. Please follow these steps to get the buds reset and synced up with your device.

When you open the case, theleft earbud led will flashindicating pairing mode. If the left earbud does not flash for auto-pairing, a manual connection needed.

For a manual connection, take the earbuds from the case andhold both buttons for5seconds to turn them off. After waiting a moment, press andhold the buttons for7seconds or until the white LED's begin to flash. Next, place the buds back in the case and wait a moment. Now the buds are synced to each other and are ready to pair to your device. Please reference the quick start guide for the standard pairing procedure.

Extended Pairing Suggestion:

When the cover of the case is opened the two earbuds (if not already paired) will pair to each other first (LED RED and WHITE alternate until paired) then the master earbud will pair to the device (Red and White LED Flash on one earbud).

If this pairing process is still not working.

The button in the case needs to be held down for 7 seconds to factory reset the pairing or the Bluetooth stack is cleared and the two ear buds will complete a fresh connection to each other without any past history.

There is a third pairing method which is to hold down the earbud button on both earbuds for 5 seconds to start the earbud pairing process. That is only if the charge case has not sent the signal to the earbuds in the case to already do this.

Usually making sure the earbuds are charged with the red led shutting off, indicates earbud is charge. Then make sure the earbuds are in the charge case and hold the charge case button down for 7 seconds.

Last but not least Please make sure the Devices Bluetooth has been turned off, then back on before pairing.

Sometimes devices have to be shut down and restarted to fix Bluetooth connections.

1. Simply open the case and a pairing signal will be sent to your Bluetooth device. The left earbud will flash white, indicating pairing mode.

2. Ensure your device'sBluetooth connection is on and select "IFROGZ AIRTIME."

3. Complete any additional paring steps based on your device. The earbuds's lights will turn off indicating that pairing was successful.

You can also turn on pairing mode by pressing the button in the charge case for 5 seconds.

It's not likely you will have trouble connecting your buds, but due to interference with other wireless signals, sometimes and extra step is needed.

Please follow these steps to reset the buds and sync them with your device.

1. When you open the case, the left earbud LED will flash indicating pairing mode. If the left earbud does not flash for auto-pairing, a manual connection needed.

2. For a manual connection, take the earbuds from the case and hold both buttons for 5 seconds to turn them off.

3. After waiting a moment, press and hold the buttons for 7 seconds or until the white LEDs begin to flash.

4. Next, place the buds back in the case and wait a moment. The buds are now synced to each other and ready to pair with your device.

If you are still experiencing pairing issues, we suggest a full factory reset. To factory reset, open your device's Bluetooth settings and turn off theBluetooth feature. Wait a moment, then turn it back on. Sometimes your device requires a restart. You can also restart your device by shutting it down and then powering back on.

Plug the included USB to Micro-USB cable into the wall power adaptor (not included). Insert the Micro-USB end of the cable into the FLYE Micro-USB Port. Users should fully charge their earbuds before initial use. Audio cues notify you when the batter is less than or equal to 10\%.

Turn on earbuds and continue holding the Power button to enter pairing mode (LED indicator on battery will flash red). Select the earbuds from the available devices in your Bluetooth settings to complete pairing.

If you have already tried the How to Pair My Wireless Earbuds article, then please try the following.

It's not likely you will have trouble connecting your buds, but due to interference with other wireless signals sometime an extra step is needed. Please follow these steps to get the buds reset and synced up with your device.

When you open the case, theleft earbud led will flashindicating pairing mode. If the left earbud does not flash for auto-pairing, a manual connection needed.

For a manual connection, take the earbuds from the case andhold both buttons for5seconds to turn them off. After waiting a moment, press andhold the buttons for7seconds or until the white LED's begin to flash. Next, place the buds back in the case and wait a moment. Now the buds are synced to each other and are ready to pair to your device. Please reference the quick start guide for the standard pairing procedure.

1. Simply open the case, and a pairing signal will be sent to your Bluetooth device. The earbuds will flash white, indicating pairing mode.

2. Ensure your device's Bluetooth connection is on and select "IFROGZ TWS."

3. Complete any additional pairing steps based on your device. The earbuds' lights will turn white indicating that pairing was successful.

You can also turn on pairing mode by pressing the button in the charge case for 5 seconds when the buds are docked.

To forget all Bluetooth connections and begin a new pairing process, press the case button for 7 seconds.

NOTE: If you are still having pairing issues, please click here.

Simply open the case and remove the buds. A pairing signal will be sent to your Bluetooth device. The earbuds will flash white and red, indicating paring mode.

Ensure your device’s Bluetooth connection is on and select “BRAVEN FLYE SPORT RUSH”.

Complete any additional pairing steps based on your device. The earbuds’ lights will flash white and then turn off, indicating that paring was successful. Your buds will automatically power off by putting them in your charging case.

Where Can I Find My Serial Number?

juice pack products

The serial number for most juice pack devices is found on the inside face, behind where the phone is inserted, in the lower third of the space.

powerstation products

Most powerstation products serial numbers can be found on the rear of the device, in the lower left hand corner.

wireless charging base

The wireless charging base serial number in on the lower half of the underside of the device.

If, for whatever reason, you are dissatisfied with your purchase, you can return it to ZAGG within 30 calendar days of receipt of item(s). Claims for damaged or missing items must be received within two business days of receipt of merchandise.

Ship the product, with your order number written on the OUTSIDE of the shipping package, to one of the addresses provided below.

For customers in the Americas:

ZAGG [order number]

6244 Technology Ave.

Kalamazoo, Michigan 49009

United States

For customers in Europe, Africa, the Middle East, and the Asia-Pacific region:

ZAGG International [order number]

Order # __________

103 Shannon Industrial Estate

Shannon, County Clare, V14 PH21, Ireland

Please be cautious and do not include any non-ZAGG products, as they may be disposed of and unable to be retrieved.

Customer assumes all shipping charges, or any other fees associated with the transportation of the product to our facility. Purchasing insurance on your return is encouraged as ZAGG is not responsible for lost or damaged products.

Yes. Glass+ VisionGuard is a product we’re very proud of and represents technology developed over many years by professionals in the medical field ( Vision Health Advisory Board ) and PHD’s with many years of experience developing technologies in parallel fields.

All said, it was still crucially important we test and validate Glass+ VisionGuard before bringing it to market. Afterall, harmful blue light is a very serious subject and has been shown to cause digital eye strain (synonymous with Computer Vision Syndrome), a condition present in today’s modern age with the presence of mobile devices and our tendency to spend multiple hours a day viewing those devices.

So, when we set out to develop Glass+ VisionGuard, we did so with a specific goal in mind: pair our best Glass+ screen protector with technology to filter the harmful high-energy visible (HEV) blue light that’s been shown to contribute to digital eye strain. And if we stopped there, it likely would have been a job well done. But filtering blue light isn’t enough by itself. The devices we use daily are expensive, and much of that cost can be attributed to high quality screens like the OLED screens found in many modern handsets. So, if we stopped at simply filtering blue light, we would be altering the color quality of that high-tech device you just purchased, and that’s just not acceptable. So, the second objective of Glass+ VisionGuard was to filter harmful blue light without altering the colors of your device screen.

Enter Healthe with Eyesafe technology. Healthe is leading the industry in blue light filtration. They have mastered a solution that filters harmful blue light while balancing the rest of the visible light spectrum so that your view through Eyesafe’s filter is unaltered.

So how does all this work?

Well, it starts with the identification of the parts of the visible light spectrum that are considered most harmful. The widely accepted range of light considered most harmful is blue light from 415-455nm. Most devices we use today produce light in that range. For example, the graph below illustrates light emissions from a Google Pixel 3 XL. The highlighted blue section of the first curve shows light in the 415-455nm range.

certification

Glass+ VisionGuard with Eyesafe technology takes a targeted narrow notch “cut” out of the harmful part of the blue light spectrum from 415-455nm. And if we stopped right there, we would have accomplished our first goal, but not our second which would have left your display looking yellow, much like other software-based solutions on the market today. That’s why our technology takes two additional narrow notch “cuts” from the visible light spectrum, effectively balancing out the colors you see, and returning your screen to its natural look. Think of this like an art class. Mixing yellow and blue paint makes green. Removing blue from the colors you see would make your view yellow, so taking away blue means we have to balance those colors elsewhere.

The chart below illustrates this effect in a fun, vibrant way.

*Chart not to scientific scale.

Does it really do all we say it does?

Testing the exactness of our blue light filtering technology in Glass+ VisionGuard is important, but it can be tricky business. There are a variety of methods to test light output, but some just aren’t detailed enough to track the very specific ranges of light we filter. For example, some peak luminance tests might measure light output in broad color bands, but they aren’t sensitive enough to pick up on the exact range of light filtered. These tests might show light filtration results in averages, making it appear as though Glass+ VisionGuard simply dims your screen across all color spectrums.

The reality is that in order to accurately test the specific light filtration through Glass+ VisionGuard, you would need to test light output using a spectroradiometer. One such system would be the Konica Minolta 2000 A, which measures the emitted luminance every 1 nm. Another option could be a Gamma Scientific system GS-1160. Both of these systems measure light output with a much finer resolution, identifying the filtering effects of Glass+ VisionGuard exactly.

Now our own testing is certainly one thing, but validation from a leading provider of product testing and certifications for the worldwide marketplace felt like the best strategy to ensure Glass+ VisionGuard achieved our goals. In 2018, Glass+ VisionGuard with Eyesafe technology became the first product to receive from TUV Rheinland for blue light filtration standard RPF 15. To test the light emitted from device displays while using Glass+ VisionGuard, TUV Rheinland used a spectroradiometer both before and after application of Glass+ VisionGuard.

Glass+ VisionGuard is a product our company is extremely proud of. It represents advancements in technology that not only protect your mobile devices from scratches and impacts, but also protect your eyes from harmful high-energy blue light. And with a mission so critical, there was only one way to bring Glass+ VisionGuard to marketwith technology developed by leading eye care professionals and validated by TUV Rheinland certification for filtering light in the most harmful range.

We encourage you to try Glass+ VisionGuard on your device. And remember, Glass+ VisionGuard carries a limited lifetime warranty, ensuring InvisibleShield screen protection for as long as you own your device.

You can reach mophie customer service by clicking here.

There are several reasons why you may have lost some screen touch sensitivity. Here are some helpful tips to resolve the issue.

If you seem to have lost touch sensitivity at the top of the phone, click Here.

If you seem to have loss touch sensitivity near the home button, click Here.

If you seem to have loss touch sensitivity for the entire screen, it may not have been installed correctly, so please contact us for a replacement and new set of instructions, or you can set up your replacement online.

NOTE: Please use the following installation video and instructions when you receive your replacement.

If your device does not respond to your wireless earbuds/headphones, there may be a simple explanation such as a dead battery or an unsuccessful pairing. Please use the following to help troubleshoot your situation.

1. Restart your device. Make sure that your device and earbuds/headphones are in close proximity with nothing between them.

2. Turn your wireless earbuds/headphones off and back on. You should see the LED status light illuminate briefly; if not, charge your earbuds/headphones.

3. After charging, turn your wireless earbuds/headphones on. If the LED does not illuminate, or your wireless audio doesn’t operate correctly, please contact ZAGG Customer Service.

4. Forget and re-pair your earbuds/headphones. On your device select: SETTINGS BLUETOOTH ON. If you see the name of your earbuds/headphones listed as an available device, touch the arrow to the right of it and choose to have your device forget the device.

5. While the earbuds/headphones are off, hold the power button on your earbuds/headphones until the LED flashes red and blue (about 5 seconds).

6. Your device should display the name of your earbuds/headphones as an available device. Select it.

7. If your device gives you an error message, repeat the pairing process*.

8. If your audio cuts out during playback, try changing the location of your device relative to your earbuds/headphones. Bluetooth is a low power and close proximity technology. It runs on the 2.4GHz band, which is easily absorbed and disrupted by water. Since your body is made mostly of water, care must be taken when positioning your device relative to your earbuds/headphones.

NOTE: Similarly, since Bluetooth is already a low power technology, if your earbuds/headphones or device have a low battery, then your reception may be affected. Be sure the batteries for both devices are well charged prior to use.

Bluetooth signals can reflect off glass and some plastic and metal surfaces before reaching your device. As a result, using Bluetooth devices indoors where there are many reflective surfaces is ideal. Using a Bluetooth device outdoors or in a room with many large plants can cause intermittent drops in your Bluetooth connection.

The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by ZAGG Inc is under license. Other trademarks and trade names are those of their respective owners.

Please visit our owners manual download page.

1. Press the Play button to answer an incoming call.

2. Press and hold the Play button for three seconds to send an incoming call to your voicemail.

3. Press the Play button during a call to disconnect.

We make it simple and easy for you to make a warranty claim.

1. Log into your ZAGG.com account.

2. Click on your registered product that want to process a replacement. If you do not see the registered product, in the list, please be sure to have registered your product. Then select 'Product Options' and click on 'Warranty Replacement'.

register

Note:If you have purchased your ZAGG product on ZAGG.com you DO NOT need to register the product; your order number will be used for replacement purposes. If you purchased your ZAGG product from an offsite reseller, you will need to the product.

International Customers:Please make sure you are on the correct website for your country or region when registering your product or attempting to make a warranty claim. You can find the "Select a region" drop-down near the bottom of the website.

To register your product or to file a claim, you must usethe InvisbleShield Liquid Defense Portal.

*Terms and conditions apply. US residents only. See full details

Please click on the link to view our warranty policies.

Your ZAGG Nomad Book can pair with two devices at once. Pairing your Nomad Book is easy; just follow these instructions.

1. Ensure your device’s Bluetooth is on.

2. Press your Nomad Book’s 1 or 2 keys for three seconds. A blue LED light under the key being depressed will begin pulsing, indicating your Nomad Book is in pairing mode.

3. Your device will display “ZAGG Nomad Book” as an available pairing option. Select it and complete any other pairing steps based on your device.

4. To pair your Nomad Book to another device, repeat steps 2 and 3. To toggle between devices, simply press 1 or 2.

5. Once paired, the Bluetooth key will stop pulsing and fade to off. Once begun, if the Nomad Book doesn’t complete pairing after 60 seconds, it will abort the process. If this happens, repeat steps 2 and 3.

Pair earbuds by toggling your mobile Bluetooth settings to the “on” position. Tap “FLYE SPORT FIT” to connect.

1. If your Apple iPad does not respond to your Folio there may be a simple explanation such as a dead battery or an unsuccessful pairing. Please use the following to help troubleshoot your situation.

2. Restart your iPad by holding down the Home and Power button until the Apple logo appears on the screen.

3. Turn your Folio off and back on. You should see the LED illuminate briefly, if not, charge your Folio.

4. After charging, turn your Folio on. If the LED does not illuminate, and your keyboard doesn’t operate correctly, please contact ZAGG’s customer service.

5. If your Folio cannot establish or maintain a Bluetooth connection, reset the Bluetooth module by charging your keyboard.

6. Forget and re-pair your Folio. On your iPad, select: SETTINGS > BLUETOOTH > ON. If you see “ZAGG Folio” listed as an available device, touch the arrow to the right of it and choose to have your iPad forget the device.

7. Push the Bluetooth button on your Folio and watch for the LED to flash blue.

8. Your iPad should display “ZAGG Folio” as an available device. Select it. If your iPad gives you an error message, repeat the pairing process.

ZAGG KEYBOARD PAIRING INSTRUCTIONS

1. On your device, select SETTINGS > BLUETOOTH

2. On the ZAGG keyboard, slide the POWER button “ON” and press the Bluetooth button

3. The “Status” light will flash on ZAGG keyboard and your device will display “ZAGG keyboard” as an ‘available device'

4. Select “ZAGG keyboard” on your device

5. The ZAGG keyboard will now be paired to your device and show “Connected” on the iPad

ZAGG KEYBOARD TROUBLESHOOTING

A few things can cause devices not to pair with the ZAGG keyboard:

Dead battery

Need to Re-Pair the ZAGG keyboard to your device

Old device Software

Problem with ZAGG keyboard

1. Perform a hard reset on your device. Your device manufacture will have these instructions on their website

2. Turn off ZAGG keyboard

3. Turn the ZAGG keyboard on. You should see the status light turn on for about 4 seconds and then turn off. If not, charge your ZAGG keyboard.’

4. Turn on device and Go to SETTINGS > BLUETOOTH

5. Do you see ZAGG keyboard listed as an “Available Device” on your device? If yes, click on the arrow to the right and then chose to have your device “Forget this Device.”

Click on Bluetooth button on ZAGG keyboard and see status light flash.

You should see ZAGG keyboard listed as an “Available Device.”

Select ZAGG keyboard by touching it on your device.

Your ZAGG keyboard should now be paired.

If your device gives you an error message, try again. If you still can’t get your ZAGG keyboard to pair, it is possible your device needs to have its software updated.

*The Bluetooth wordmark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Zagg Inc is under license

Your Truly Wireless Earbuds come with three listening settings.

1. Base Boost

2. Signature Sound

3. Podcast

To switch your settings, press the button on the earbud for 3-5 seconds. A voice will indicate the new setting. The earbuds must be in music mode to change EQ.

1. Press and hold the Power button until the LED flashes red and blue.

2. Ensure your device’s Bluetooth connection is on and select “IFROGZ Plugz”. Complete any additional pairing steps based on your device. The LED will flash blue every five seconds while your earbuds are on and paired.

3. To turn your earbuds off, press and hold the Power button for six seconds. The LED will flash red until they are powered off.

4. The next time you turn on the earbuds they will automatically connect to your device.

NOTE: If you are pairing with a new device, with your earbuds off, press and hold the Power button for five seconds until the light flashes red and blue, indicating pairing mode.

Button Functions:

Raised bump button (Up button)

- Quick press Volume up

- Long press Track next song

Middle button (Center button)

- Quick press Play/Pause/Answer call/End call

- Medium press Voice control (Siri and Android)

- Long press Power on/Power off/Deny call

Recessed groove button (Down button)

- Quick press Volume down

- Long press Track previous song

To charge your earbuds, connect the micro USB end of the included charging cable to the port at the end of the wireless hub and the USB end to your preferred USB outlet. The LED will light red while they are charging and will turn off when they are fully charged.

IMPORTANT NOTE:You must first set up your warranty return prior to sending you product back to ZAGG.

ZAGG, Inc.

Order # __________

6244 Technology Ave

Kalamazoo, MI 49009

United States

Europe, Africa, Middle East

ZAGG International

Order # __________

103 Shannon Industrial Estate

Shannon, County Clare, V14 PH21, Ireland

Please click on the video below to see how to install your InvisibleShield GlassFusion Camera Lens Protection.

Pairing your Folio with your Apple iPad is easy. It should only need to be paired once, using the following directions. If the connection between your iPad and Folio is ever lost, repeat these steps.

1. On your iPad select: SETTINGS > BLUETOOTH > ON.

2. Press and hold the Bluetooth button for three seconds. A blue LED under the Power key will flash until your Folio and iPad are paired.

3. Your iPad will display “ZAGG Folio” as an available device. Select this option to complete pairing.

Your Slim Book Go keyboard has been designed with the following special function keys to give you more control of your device:

Your Slim Book Go can pair with up to two devices at once. Pairing your Slim Book Go is easy; just follow these instructions.

1. Ensure your device’s Bluetooth is on.

2. Press your Slim Book Go’s 1 or 2 keys for three seconds. A blue LED light on the power button will begin pulsing, indicating your Slim Book Go is in pairing mode.

3. Your device will display “ZAGG Slim Book Go” as an available pairing option. Select it and complete any other pairing steps based on your device.

4. To pair your Slim Book Go to another device, repeat steps 2 and 3. To toggle between devices, simply press 1 or 2.

5. Once paired, the Bluetooth key will stop pulsing and fade to off. Once begun, if the Slim Book Go doesn’t complete pairing after 60 seconds, it will abort the process. If this happens, repeat steps 2 and 3.

Please click on the video below to see how to install your InvisibleShield Glass Curve Elite.

To check your zagg.com online order status, please log into your zagg.com account.

Please click on the video below to see how to install your InvisibleShield Sapphire Defense Curve.

Please click on the video below to see how to install your InvisibleShield Sapphire Defense.

Please read the instructions all the way through before you start. You got this! We have also created a helpful installation video.

Clean Your Screen

Clean your screen thoroughly using the cleaning wipe, microfiber cloth, and dust removal sticker, even if you have just taken the phone out of the box. The cleaning process prepares the screen to adhere to InvisibleShield Sapphire Defense Curve.

Cleaning Wipe

Microfiber Cloth

Dust Removal Sticker

Attaching the Top of the InvisibleShield

Remove the InvisibleShield from the bag and tray.

Turn your device on to a light-colored screen.

Remove the liner marked with a 1 icon.

Hold the InvisibleShield with the EZ Apply tabs and align the two perforated holes with the speaker on your device. Press ONLY the clear area at the TOP of the InvisibleShield around the speaker and camera.

STOP: DO NOT lay the entire InvisibleShield down on your device yet.

Attaching the Middle and Bottom of the InvisibleShield

1. While holding down the clear area at the top of the InvisibleShield and holding the rest of the InvisibleShield up off the device, align the yellow edges of the shield with the edges of your device. You can use the top yellow edge as a guide to help you see if your lines are straight.

2. Still holding the yellow area up OFF of the phone at an angle with one hand, use the other hand to make one fluid swipe down the center to the bottom of the screen. DO NOT press down on the edges yet. You can swipe up and down the center again with the squeegee if necessary.

3. Peel away the yellow protective layer.

Attaching the Edges of the InvisibleShield

Tip: At this point in the installation process, turn off your phone by pressing the button on the side of the phone. It’s easier to apply the InvisibleShield to the edges of your phone if the screen is dark.

Start by looking for any areas along the edges that may have already begun to cling or adhere. Start there and press the InvisibleShield into place along the edges of your device with your thumb.

Avoid pressing air towards a portion of the InvisibleShield that has already adhered to the screen. DO NOT use the squeegee around the edges of the device.

Use your thumb to firmly press out any remaining bubbles.

1. Before using your BRAVEN for the first time, charge the unit until the battery indicator light turns off.

2. To charge your BRAVEN, plug the included Micro-USB cable into a wall power adapter (not included) or into a powered USB port. Plug the Micro-USB connector end of the cable into the BRAVEN charging port.

Please visit our owners manual downloads page.