Comparably Awards
It's a modern, exciting tech firm. It's an enjoyable experience, but horrible inefficiencies existing in several workflows, and there is little to no appetite for improving methods and procedures for monitoring service assurance and providing business analytics about the service.
What do you like best about the leadership team?
lots of updates, and sensitive to personnel issues.
What is most positive about the culture and environment at your company?
the welcoming attitude for updates and feedback alike
What's going wrong and how can it be improved?
our technical debt is staggering, we do a poor job of service assurance, quality control, and monitoring. monitoring, reporting, and telemetry are insufficient, and no standards and practices are defined. we have intelligent highly trained people with few, poorly maintained tools.
Other Employee Reviews for 8x8
×