Elsevier Employee Reviews
Out of 22452 Elsevier employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Elsevier improve their work culture. The IT team, with 95% positive reviews, reports the best experience at Elsevier compared to all other departments at the company. The Design team offered the most constructive feedback, with 12% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Very much proud, excited and happy to be a part of this great organization.
Review from Operations Dept · Posted a day ago
Review from Marketing Dept · Posted 11 days ago
Review from Customer Success Dept · Posted 20 days ago
I love Elsevier and was someone who left the company and returned
Review from Engineering Dept · Posted a month ago
Review from Customer Success Dept
What do you like best about the leadership team?
Everyone is open to ideas, conversations, and reflections. The opportunity for two-way feedback is always present, which gives me the confidence that I understand and am understood.
Review from Customer Success Dept · Posted 20 days ago
They are authentic and care about our staff
Review from Engineering Dept · Posted a month ago
They are supportive, approachable, and open to feedback. They also encourage us to learn, improve, and grow in our roles.
Review from Customer Success Dept
The leadership team cares about customers, mission, and employees.
Review from Engineering Dept
Motivation, Driving to self development
Review from Operations Dept
What does the leadership team need to get better at?
There are occasional layoffs in Europe and North America territories. In India, inflation is not taken into account to salary benchmarking. Employees have made it loud and clear that they are unhappy with salary and rewards, sharepoint sites are created to explain rewards no meaningful results seen.
Review from Operations Dept
Transparency and honest communication about long-term strategy at a product level
Review from Product Dept
Understand what's going on and what is needed below them instead of flying around thinking everything can be handled the same way - hint, it can't...
Review from Engineering Dept
Invest time and in the entire health market portfolio.
Review from Customer Support Dept
more growth opportunities should be available
Review from Operations Dept
What is the best part about your compensation package?
For now, there isn't any.
Review from Customer Success Dept · Posted 20 days ago
the bonus structure is the best
Review from Engineering Dept · Posted a month ago
It's okay but could be improved.
Review from Customer Success Dept
Bonus and night shift allowance
Review from Customer Support Dept
All the extra benefits offered. Eductional and training opportunities. They help employees stay ahead of the curve. They prioritze mental health and wellbeing.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because my pay hasn't kept pace with how the role has evolved. Responsibilities have grown significantly, but my title and compensation hasn't been adjusted to reflect that. I'm also paid below industry average for a role with this scope.
Review from Marketing Dept · Posted 11 days ago
Yearly pay increases are below inflation. Senior management team have said in-place promotions are going to be the exception, and that in order to get a promotion you would likely need to change roles in the company.
Review from Engineering Dept
should be more connected to performance, and the benefits have much room for improvement
Review from Operations Dept
Pay at market rate for my skills
Review from Product Dept
I feel the workload is disproportionately high compared to the compensation.
Review from Operations Dept
What are some of the best things about your team?
Companionship, proactivity, team spirit and empathy.
Review from Customer Success Dept · Posted 20 days ago
We are collaborative and care about each other
Review from Engineering Dept · Posted a month ago
My team is supportive, cooperative, and always ready to help each other. We work well together and maintain a positive work environment.
Review from Customer Success Dept
Very respectful, and genuinely nice people to work with. Never have to worry about people going behind your back etc
Review from Engineering Dept
coordination and we work as a team
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Work doesnt leave much time to socialize.
Review from Operations Dept
More structured / focussed communication, and structured training / onboarding for junior team members.
Review from Product Dept
They are often overwhelmed with work so I do not want to bother them.
Review from Legal Dept
turn cameras on so there is human interaction
Review from Product Dept
Working by video across time zones is hard.
Review from IT Dept
What is most positive about the culture and environment at your company?
Knowledge sharing, diversity, human and social interests
Review from Customer Success Dept · Posted 20 days ago
Family comes first and everyone agrees on this
Review from Engineering Dept · Posted a month ago
The positive and supportive work environment, teamwork, and opportunities to learn and grow.
Review from Customer Success Dept
Everyone is treated equally in the office
Review from Customer Support Dept
Everyone is positive, welcoming, and respectful.
Review from Operations Dept
What needs to change to make the company culture better?
less beurocratic processes and fewer cooks involved in every decision. right now we are not dynamic enough for the current market
Review from Sales Dept
Employ more humans with higher academic achievements.
Review from IT Dept
The current situation is very acceptable
Review from Product Dept
Better, more open communication with leadership. Streamline the work
Review from Customer Support Dept
Job uncertainty, lack of growth opportunities for selected individuals
Review from Operations Dept
What did you like most about the interview process?
HR behaves oddly. Some people continuously apply for 5-6 years to get selected. Is this done on purpose to maintain the premiumness - not sure. Rejection reasons are not communicated. All HR work is outsourced, the third party needs more training and fixing
Review from Product Dept
The interviewers were very friendly and open and I did nit need to wait for their decision long
Review from Sales Dept
To be honest, it was many years ago, so I'm not sure how relevant it would be now.
Review from Communications Dept
HR is good about scheduling and logistics
Review from Marketing Dept
10 years ago, simplicity, sincerity of exchanges
Review from Product Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Elsevier yet.
Be the first to contribute a review.
What makes you most happy at work?
Friendly environment, Caring management etc...
Review from Operations Dept · Posted a day ago
The wealth of knowledge, the products offered, and the contact with different cultures and people.
Review from Customer Success Dept · Posted 20 days ago
the people i work with
Review from Engineering Dept · Posted a month ago
The supportive team, learning new things, and having a good work-life balance make me happy at work.
Review from Customer Success Dept
Solving problems and aligning on them as a group
Review from Engineering Dept
What's going wrong and how can it be improved?
Constant restructuring without transparent communication, poor salaries making women dependt on their partners/husbands.
Review from Marketing Dept · Posted 11 days ago
Wrong: constant curveballs being thrown at the team with little to no warning. Improvement: transparency on mid to longterm plans . Less redundancies and reshuffeling of key team members. More thought-through and less hectic approach on AI adoption.
Review from Product Dept
Nothing from Elseviers position out grown what I do
Review from Product Dept
Feel like im treading water, no real career progression oportunities
Review from Sales Dept
Things are always great and perfect on leadership level. But further down below things go wrong which is naturally. The leadership level feels detached from the rest. They appear to me as gods who never fail which is inhuman.
Review from IT Dept
What do you like best about your company?
There aren't any Outlook reviews of Elsevier yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Elsevier yet.
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