Aetna Senior Customer Service Manager Salary | Comparably
Here at Aetna, we are building a healthier world by making health care easy, affordable and all about you. Aetna is one of the nation's leading diversified health care benefits companies, serving an estimated 46.7 million people with information and resources to help them make better decisions about their health care. At Aetna, we put people at the center of everything we do, making decisions based on integrity, caring, excellence and inspiration. “Our core values guide us to make a difference in your world and throughout the world we reach. I couldn’t be any more proud of the work our people do. Investing in our employees and their success is a cornerstone for building a healthier world.” -- Mark T. Bertolini, CEO and Chairman of Aetna. read more
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Aetna Senior Customer Service Manager Salary

The average Aetna Senior Customer Service Manager earns an estimated $90,530 annually, which includes an estimated base salary of $79,371 with a $11,159 bonus. Aetna's Senior Customer Service Manager compensation is $20,236 more than the US average for a Senior Customer Service Manager. Senior Customer Service Manager salaries at Aetna can range from $32,000 - $200,000.

The Customer Support Department at Aetna earns $4,288 more on average than the Admin Department.

Last updated 24 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$90,530
Average Compensation
$79,371
avg. base
$11,159
avg. bonus

Senior Customer Service Manager Salaries at Aetna

Senior Customer Service Managers earn $2,668 more than Customer Service Managers.

Customer Service Manager
$88k*
Technical Support
$66k*
$52k
* estimated salary

Compensation at Aetna by Department

The Customer Support Department averages $4,288 more than the Admin Department, and $6,008 less than the IT Department

IT
$78,893 Avg. total comp.
+$6k
Customer Support
$72,885 Avg. total comp.
Admin
$68,597 Avg. total comp.
-$4k

Senior Customer Service Manager Compensation by Gender (All Companies)

The average female Senior Customer Service Manager at companies similar size to Aetna reported making $64,747, while the average male Senior Customer Service Manager at similar sized companies reported making $93,274.

Senior Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Senior Customer Service Manager at companies similar size to Aetna reported making $91,726, while the average Native American Senior Customer Service Manager at similar sized companies reported making $59,013.

How Senior Customer Service Managers at Aetna Rate Their Compensation

The majority of Senior Customer Service Managers at Aetna believe they're not compensated fairly. 69% of Senior Customer Service Managers at Aetna say they receive annual bonuses, and the majority (50%) are satisfied with their benefits. See more compensation ratings at Aetna

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