C
68/100
Allstate Claimed Company
We are the Good Hands: We help people realize their hopes and dreams through products and services designed to protect them from life’s uncertainties and to prepare them for the future.
The Allstate Corporation is the largest publicly held personal lines property and casualty insurer in America. Allstate was founded in 1931 and became a publicly traded company in 1993.
Allstate offers car insurance, home, property, condo and renters insurance, plus insurance for recreational vehicles like motorcycles, boats and more.
The Allstate family of companies offers financial products including college savings programs, retirement planning and a range of life insurance products including term life and whole life. read more
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Allstate Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Helping others after an accident and the few relationships
Helping the customers and agents
Flexible work day if you can get it
When providing customer satisfaction. When customer are happy
Being able to help people in their times of need. Insurance claims are made when disaster strikes and knowing I am part of the solution to get people back on their feet is a great feeling.
The ability to work remotely while remaining part of a purposeful and impactful team
Work life balance , compensation and using latest technology.
I feel satisfied and confident with my performance.
Closing files and getting positive results for our customers
The flexibility in hours and the amount of PTO immediately available
The flexibility to work from home
Review from Sales Dept
Honestly, interacting with great people and getting a decent paycheck.
Employees, compensation, managers, goals ,money
Remote work, flexibility, clarity, collaboration, the people
The company constantly advocates and urges overall well-being and many of us appreciate that. I also enjoy helping customers/clients
Positive working environment and the respect that was shown to each person.
Having control over situations when clients are angry. If they're angry at me for something claims or Allstate corporate did and can't understand there's nothing I can do, I become very frustrated.
Work and interacting with different people
Review from IT Dept
Co workers and culture and balance of work
Ability to work from home and move at my own pace.
What's going wrong and how can it be improved?
Comoany always reducing service fir clients
Improve customer service by Increasing one on one human interaction with customers (phone calls). This would most definitely have to be done by moving the main Allstate Call crnter back to the United States from India. This is only hurting Allstate's business, entire brand, and definitely reputation
Review from Sales Dept
Low pay for hard work , recognition has gone down since covid ,cutbacks .
They should look into the racial injustice they have going on with allstate. Being singled out because you werent trained like the next person or because you dont understand something. They for sure have a injustice bias system in the entire organization
We need to start paying our claims
There is nothing good with this company since some leaders left and others were fired
Loyal customers are rewarded with continually increased premiums in order to offer new customers artificially low rates.
Transformative growth programs are destroying morale, competence of new employees and customer satisfaction.
Overworked employees do not provide quality customer service. If we can hire good talent quickly enough we will continue to lose quality talent to other companies.
above my pay grade. but a competitive product with working technology.
Mico management. Too many managers
Review from Customer Support Dept
Change the management right away.
Review from Sales Dept
Poor managers who micromanage you in an effort to cover real problems
Review from Operations Dept
Long hours, no access to truly help the customer. Just canned responses.
Review from Sales Dept
There have been recent lay offs, the workload has been increased, which causes stress.
Review from Customer Support Dept
I make less money than I ever have and there are no benefits
Review from Customer Support Dept
Nothing can be done except more money
Review from Admin Dept
Lack of phone support for new employees. It’s just not there and I’m really surprised about this s
Review from Customer Support Dept
Start hiring people based upon their ability and not whether they agree with liberal politics.
Review from Customer Support Dept
the culture and the quality of people hired
Review from Customer Support Dept
What do you like best about your company?
The commitment to genuinely making a difference in people's lives
I like that my job is pretty secure. Not many people want it.
Room to advance and flexibility
Review from Operations Dept
What would you most like to see improved at your company?
Fostering an environment of communication.
reduce the amount of management.
Review from Product Dept
I would like to see more genuine effort to help people.
Easier processes for customers
Review from Operations Dept
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