Allstate Employee Reviews
Out of 817 Allstate employee reviews, 68% were positive. The remaining 32% were constructive reviews with the goal of helping Allstate improve their work culture. The IT team, with 79% positive reviews, reports the best experience at Allstate compared to all other departments at the company. The Product team offered the most constructive feedback, with 40% of that department's reviews constructive in nature.
What do you like best about the leadership team?
They encouraged collaboration and team building via teams along with a points system for praise from others.
There is no mico managing. Allstate will train you and prepare you for your position.
A good mix of internally promoted and externally hired
They so positive in terms of work managment.
No barriers, everyone's ideas are considered.
Review from Customer Support Dept
What is the best part about your compensation package?
The Paid Time Off was plentiful
Raises are given for staying
Salary and Pension are the best parts.
Review from Customer Support Dept
Salary, hmo, incentives, paid leaves
Our Health insurance at our agency is paid for by our Agency owner!
What are some of the best things about your team?
The way we collaborated via service now and teams created a seamless remote environment and everyone helps each other achieve their goals.
Collaborate together nicely with each other
dynamic and reliable at work
They are supportive and great team
Review from Customer Support Dept
Nice folks, very helpful so far. I work remotely though
What is most positive about the culture and environment at your company?
The biggest thing is empathy
The celebration of milestones and the praise points that we get to use in a company store.
The coaching when you start
Peer to peer partnership and connections
Everything, mostly, thus far. Again, im brand new though
What did you like most about the interview process?
The management and team member s you meet with are generally receptive and curious to hear more about you
Felt like they cared about me
When i interviewed with Allstate or American Heritage, the company was being run by executives in Jacksonville and all customer service was out of Jacsonville. As a senior sales condultant, i was able to interact with any of these people as needed which created a wonderful working atmosphere for all
Review from Sales Dept
It was a long time ago I don't remember
Review from Customer Support Dept
Easy questions its like initial interview
What makes you most happy at work?
Helping others after an accident and the few relationships
Helping the customers and agents
Flexible work day if you can get it
When providing customer satisfaction. When customer are happy
Being able to help people in their times of need. Insurance claims are made when disaster strikes and knowing I am part of the solution to get people back on their feet is a great feeling.
What do you like best about your company?
The commitment to genuinely making a difference in people's lives
I like that my job is pretty secure. Not many people want it.
Room to advance and flexibility
Review from Operations Dept