American Airlines Customer Service Manager Salary | Comparably
American Airlines Claimed Company
Embark on an adventure with a commitment to service, excellence and humanity. Our team is what powers our airline. We are proudly dedicated to our purpose of caring for people on life’s journey, including connecting our customers to the people and places they love or providing our team members development and leadership opportunities to acquire new skills and explore their potential. With more than 1,300 aircraft in our mainline and regional fleets combined and an extensive route network that touches six continents, we’ve got a place for you to start — or continue — your career. Whether you’re stationed at one of our hundreds of airports, working out of our state-of-the-art headquarters in Fort Worth, Texas, or serving customers over the phone from your home office, there are endless opportunities for you to grow and lead at American. read more
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American Airlines Customer Service Manager Salary

The average American Airlines Customer Service Manager earns $97,000 annually, which includes a base salary of $92,000 with a $5,000 bonus. This total compensation is $26,705 more than the US average for a Customer Service Manager.

The Customer Support Department at American Airlines earns $7,466 more on average than the Marketing Department. Comparably data has a total of 1 salary record from American Airlines Customer Service Managers.

Last updated 2 months ago.

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$97,000
Average Compensation
$92,000
avg. base
$5,000
avg. bonus

Customer Service Manager Salaries at American Airlines

Customer Service Manager
$97k
* estimated salary

Compensation at American Airlines by Department

The Customer Support Department averages $7,466 more than the Marketing Department, and $6,533 less than the Engineering Department

Engineering
$98,533 Avg. total comp.
+$7k
Customer Support
$92,000 Avg. total comp.
Marketing
$84,534 Avg. total comp.
-$7k

Average Equity for Customer Service Manager at American Airlines

Recent Customer Service Manager Salaries at American Airlines

Customer Service Manager
Posted more than 30 days ago
$97,000 Salary + Bonus

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to American Airlines reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to American Airlines reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at American Airlines Rate Their Compensation

The majority of Customer Service Managers at American Airlines believe they're not compensated fairly. 50% of Customer Service Managers at American Airlines say they receive annual bonuses, and the majority (63%) are satisfied with their benefits. See more compensation ratings at American Airlines

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