eNPS at American Express | Comparably
American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
EMPLOYEE
PARTICIPANTS
802
TOTAL
RATINGS
7481
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eNPS at American Express

American Express' Employee Net Promoter Score (eNPS) is 16, as rated by 620 employees. Employee Net Promoter Score tracks American Express employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at American Express to a friend? Today, 47% of American Express employees would encourage their friends to become coworkers, whereas 22% are neutral and 31% would not recommend working at American Express to their friends.

Last updated 18 days ago.

Where This Score Ranks American Express' eNPS

  • TOP
    30%

    In the Top 30% of 1261 Similar Sized Companies on Comparably

  • TOP
    40%

    In the Top 40% of 604 Nearby Companies in New York

  • 5th

    5th place versus 5 competitors rated on Comparably

14
Aug
14
Sep
16
Oct
16
Nov
16
Dec
16
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks American Express' eNPS the Highest?
Department - Admin 67/100
Ethnicity - Hispanic or Latino 49/100
Experience - 3 to 6 Years 49/100
Who Ranks American Express' eNPS the Lowest?
Experience - Entry Level -28/100
Tenure - Over 10 Years -23/100
Ethnicity - Asian or Pacific Islander -16/100

American Express eNPS At a Glance

American Express employees are more likely to recommend American Express as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Admin department and Hispanic or Latino employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at American Express to a friend?” Based on 620 ratings, American Express ranks 5th place versus its 5 competitors and is right below Mastercard.

Compared to other companies in New York, American Express falls into the Top 40% of 604 companies. The last rating was provided 18 days ago.

American Express' eNPS Trendline

  • American Express16
  • Other Companies in New York
  • Similar Size on Comparably

American Express' eNPS Rank Against Similar Sized Companies on Comparably

TOP
30%

American Express ranks in the Top 30% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Fifth Third Bank
    17
  2. Hard Rock
    17
  3. UnitedHealth Group
    16
  4. American Express
    16
  5. Kelly
    16
  6. MAC Cosmetics
    16
  7. DHL
    16

American Express' eNPS Rank Against Other Companies Nearby

TOP
40%

American Express ranks in the Top 40% of other companies in New York for eNPS Score.

  1. Rocketrip
    17
  2. SHI International
    17
  3. Chartbeat
    17
  4. American Express
    16
  5. MAC Cosmetics
    16
  6. 1stDibs
    16
  7. Madison Logic
    16
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