eNPS at American Express | Comparably
American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
EMPLOYEE
PARTICIPANTS
818
TOTAL
RATINGS
7598
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eNPS at American Express

American Express' Employee Net Promoter Score (eNPS) is 14, as rated by 633 employees. Employee Net Promoter Score tracks American Express employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at American Express to a friend? Today, 46% of American Express employees would encourage their friends to become coworkers, whereas 22% are neutral and 32% would not recommend working at American Express to their friends.

Last updated 10 days ago.

Where This Score Ranks American Express' eNPS

  • TOP
    35%

    In the Top 35% of 1261 Similar Sized Companies on Comparably

  • TOP
    50%

    In the Top 50% of 604 Nearby Companies in New York

  • 5th

    5th place versus 5 competitors rated on Comparably

16
Feb
16
Mar
14
Apr
14
May
14
Jul
14
Aug
  • Promoters
  • Passives
  • Detractors
Who Ranks American Express' eNPS the Highest?
Department - Admin 67/100
Ethnicity - Hispanic or Latino 49/100
Experience - 3 to 6 Years 49/100
Who Ranks American Express' eNPS the Lowest?
Experience - Entry Level -28/100
Tenure - Over 10 Years -23/100
Ethnicity - Asian or Pacific Islander -16/100

American Express eNPS At a Glance

American Express employees are more likely to recommend American Express as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Admin department and Hispanic or Latino employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at American Express to a friend?” Based on 633 ratings, American Express ranks 5th place versus its 5 competitors and is right below Mastercard.

Compared to other companies in New York, American Express falls into the Top 50% of 604 companies. The last rating was provided 10 days ago.

American Express' eNPS Trendline

  • American Express14
  • Other Companies in New York
  • Similar Size on Comparably

American Express' eNPS Rank Against Similar Sized Companies on Comparably

TOP
35%

American Express ranks in the Top 35% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Ross-Com Limited
    15
  2. Mphasis
    14
  3. Expedia Group
    14
  4. American Express
    14
  5. Alorica
    14
  6. Sykes Enterprises
    14
  7. Quest Diagnostics
    14

American Express' eNPS Rank Against Other Companies Nearby

TOP
50%

American Express ranks in the Top 50% of other companies in New York for eNPS Score.

  1. Accenture
    15
  2. Reliance
    15
  3. Mphasis
    14
  4. American Express
    14
  5. Sprinklr
    14
  6. Quest Diagnostics
    14
  7. USI Insurance Services
    14
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