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"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more

EMPLOYEE PARTICIPANTS: 821

TOTAL RATINGS: 7614

CEO: Stephen Squeri

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American Express Retention Score

American Express is in the Top 50% of similar sized companies in its ability to retain quality employees. 57% of employees would not leave American Express if they were offered a job for more money while 68% are excited to go to work each day. Overall, 56% of American Express' employees feel the company is doing what it should to retain them while 44% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated 2 months ago.

Where This Score Ranks American Express' Retention

TOP
50%
In the Top 50% of 1341 Similar Sized Companies on Comparably
TOP
50%
In the Top 50% of 702 Nearby Companies in New York
5th
5th place versus 5 competitors rated on Comparably

Mar

Apr

May

Jul

Aug

C+70 / 100

Nov

Who Ranks American Express' Retention the Highest?

Department - Business Development 86/100

Department - Design 80/100

Department - Customer Support 79/100

Who Ranks American Express' Retention the Lowest?

Gender - Non-Binary 26/100

Ethnicity - Other 47/100

Tenure - Less than 1 Year 55/100

American Express Retention At a Glance

American Express' Retention score is rated a "C+" by 805 employees. The category helps understand American Express' focus and commitment to retaining employees in their organization.

Over the past three months, American Express' Retention score has remained steady at 70/100. American Express ranks in 5th place versus 5 competitors which include Mastercard, PayPal, Visa, Discover, and Capital One. The Business Development and Design departments are likely to stay at the company the longest, while the IT and Finance departments are likely to have the highest turnaround.

American Express' Retention score is in the Top 50% of 1341 similar sized companies (10,000+ Employees) on Comparably. The Company ranks in the Top 50% compared to 702 nearby companies in New York.

American Express' Retention Trendline

American Express70
Other Companies in New York
Similar Size on Comparably

How American Express' Retention Score is Calculated

Answer	Percent
Yes	61%
No	39%

Do you believe you're paid fairly?

Answer	Percent
Yes	78%
No	22%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	68%
No	32%

Are you typically excited about going to work each day?

Answer	Percent
Every week	16%
Once a month	19%
Once a quarter	21%
Once a year	26%
Never	18%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	47%
No	53%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	56%
No	44%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	22%
Secure Enough	36%
Neutral	29%
Insecure	9%
Very Insecure	4%

How secure do you feel your job is at your company?

Answer	Percent
Yes	59%
No	41%

Do you have a close friend at work?

Answer	Percent
Yes	82%
No	18%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	12%
Once a week	5%
Once a month	37%
Once a quarter	21%
Never	25%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	37%
No	63%

Do you feel burnt out at work?

Answer	Percent
Yes	58%
No	42%

Are you challenged at work?

Answer	Percent
Yes	57%
No	43%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	80%
No	20%

Are you proud to be a part of your company?

American Express' Retention Rank Against Similar Sized Companies on Comparably

TOP

50%

American Express ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Retention Score.

American Express' Retention Rank Against Other Companies Nearby

TOP

50%

American Express ranks in the Top 50% of other companies in New York for Retention Score.

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