Amplify Credit Union Named a Finalist for the 2026 Inspiring Workplaces Awards
Amplify Credit Union Claimed Company
Serving the financial needs of 47,000 members across the state of Texas. read more
communication between retail and remote workers can be improved. New trainees are optimistic, but I feel like some of them have to work on their professionalism, mostly in their vocabulary. The opportunity to grow in the company is said, but not often followed through
Briefly describe your overall experience at your company
there are opportunities to do fun activities through marketing, but the work / life balance isn't focused on retail workers. In fact, i feel that retail workers are the least helped. We aren't catered to, we aren't a priority, we just do the job. While we watch other departments be treated better
What is most positive about the culture and environment at your company?
Collaboration of all in branch team members!
What makes you most happy at work?
Solving problems and helping my coworkers with training
What are some of the best things about your team?
Cooperation, willingness to learn and grow, humor, positive attitude
What makes you most happy at work?
interacting with my coworkers, solving problems, making a members experience positive
What are some of the best things about your team?
They are excited to learn, open to constructive criticism, and have a great attitude.
What do you like best about the leadership team?
My personal leadership team supports me as an employee as well as a person. I am treated with respect and given the responsibilities that push me to be a better worker. I am trusted and relied on.
Why do you feel undervalued and what would make you feel better about your compensation?
Although PTO requirement is nice in theory. If we get sick, then it takes away from vacation time. I can be the difference between a well deserved break, and staying home with a contagious disease, i.e. flu, pneumonia, etc.
What is most positive about the culture and environment at your company?
environment makes me feel protected, if a member is upset, then I don't feel like it is my fault. Management is good to back the bankers. mistakes are mistakes, but some members exaggerate and lie, so it's nice to know that i won't be thrown under the bus
What do you like best about the leadership team?
Leadership in branch is a wonderful mix of professionalism and fun. The managers make it fun to come to work. Leadership beyond them is hard to describe since they don't make it a point to reach out. the town hall meetings are inconvenient since we have members and are working.
Why do you feel undervalued and what would make you feel better about your compensation?
I believe that tenured bankers deserve to be paid more than bankers who start off. PTO is nice but if I am sick then I am forced to use my vacation time to compensate for it. CCH is a wonderful idea, but there seems to be too many rules about when it can be paid. this can be hard to retail people
Other Employee Reviews for Amplify Credit Union
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