AppFolio Culture | Comparably
AppFolio is one of Fortune's Best Workplaces in Technology!
Best Company for Women
December 14, 2022 · See more
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AppFolio Claimed Company
AppFolio, Inc. (NASDAQ: APPF) is a cloud-based technology platform built for the real estate industry. Our solutions enable our customers to digitally transform their businesses, address critical business operations and deliver a better customer experience. For more information about AppFolio, visit appfolio.com. read more
EMPLOYEE
PARTICIPANTS
47
TOTAL
RATINGS
475

AppFolio Company Culture

AppFolio Culture

This score is derived from employee ratings & reviews
A+
4.6/5

Top Rated Culture Dimensions

AppFolio CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Shane Trigg AppFolio's CEO
Shane Trigg
83 /100

Diversity at AppFolio

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Diverse employees at AppFolio have rated Executive Team, Leadership, and Manager as the highest categories they have scored

Women at AppFolio

Top 10%Top 10% of Similar Size Companies on Comparably
A

Women at AppFolio have rated Meetings, Team, and Executive Team as the highest categories they have scored

AppFolio eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

58

AppFolio employees are 58% more likely to recommend AppFolio as a great place to work

73%Promoters
12%Passives
15%Detractors

Working at AppFolio

Working at AppFolio is rated highly by 47 employees, across various culture dimensions. AppFolio employees are most satisfied about CEO Rating, Executive Team, and Leadership categories, putting AppFolio’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 30% compared to other companies in Santa Barbara, CA. See below in detail how working at AppFolio was rated by employees.

Overall Company Culture at AppFolio

A+

Overall Company Culture at AppFolio is rated A+

Last updated today

Top
5%

AppFolio ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 47 Employees

View Results
0
20
40
60
80
100
HR
97
HR97
Marketing
87
Marketing87
Sales
84
Sales84
Engineering
83
Engineering83
Product
64
Product64

AppFolio Employee Reviews

Out of 47 AppFolio employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping AppFolio improve their work culture.

90%
10%
Positive Reviews90%
Constructive Feedback10%

Positive Reviews From AppFolio Employees

  • What did you like most about the interview process?
    I get nervous easily and they made me very comfortable like we were old friends. A lot of positive vibes.
  • What is most positive about the culture and environment at your company?
    They recognize everyones contribution to any project.
  • What do you like best about the leadership team?
    They're patient and full of knowledge. They answer every question I have and take time to thoroughly explain. I'm never afraid to ask them questions.

AppFolio Company Information

AppFolio Company Overview

AppFolio, Inc. (NASDAQ: APPF) is a cloud-based technology platform built for the real estate industry. Our solutions enable our customers to digitally transform their businesses, address critical business operations and deliver a better customer experience. For more information about AppFolio, visit appfolio.com.

AppFolio was founded in 2006 and its current CEO is Shane Trigg. Since its inception 20 years ago, AppFolio has grown to 1700 employees.

AppFolio Mission, Vision & Values

AppFolio Mission Statement

Our mission is to revolutionize vertical industry businesses by providing great software and services.

AppFolio Vision Statement

Our product vision is to create a world where choosing, living in, investing in, owning, and managing communities feels magical and effortless, freeing people to thrive.

AppFolio Values

  • Simpler is better.
  • Great, innovative products are key to a great business.
  • Great people make a great company.
  • Listening to customers is in our DNA.
  • Small, focused teams keep us agile.
  • We do the right thing; it’s good for business.
Headquarter70 Castilian Dr
Santa Barbara, CA 93117
United States of America
Websitewww.appfolioinc.com/
Founding Date2006
Company StatusPublic
StockAPPF
Jobswww.appfolioinc.com/careers
Social Sites

AppFolio Competitors

AppFolio competitors include Buildium, a RealPage Company, Procore Technologies, and Yardi Systems. AppFolio ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how AppFolio compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Buildium, a RealPage Company's Logo
    Buildium, a RealPage Company
    4.8/5
  2. #2
    Procore Technologies' Logo
    Procore Technologies
    4.6/5
  3. #3
    AppFolio's Logo
    AppFolio
    4.6/5
  4. #4
    Yardi Systems' Logo
    Yardi Systems
    4.6/5
  • Culture Video

AppFolio Employees

AppFolio has 1700 employees. 47 employees at AppFolio have reviewed AppFolio across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 47 AppFolio employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at AppFolio are pleased with their total compensation at AppFolio, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at AppFolio are extremely happy with their team. 47 Participants grade the quality of their coworkers an A+. The majority believe the meetings at AppFolio are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at AppFolio believe the environment at AppFolio is positive. Most Participants believe the pace of work at AppFolio is comfortably fast. About 68% of the employees at AppFolio work 8 hours or less.

Overall, the employees at AppFolio are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
AppFolio employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at AppFolio report the work pace is comfortably fast
Work Pace
A Day in the Life
91% of AppFolio employees look forward to interacting with their team every day
Coworkers
A Day in the Life
AppFolio employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
85% of AppFolio employees call their work environment positive
Environment

Joining AppFolio - Employee Onboarding

The prevailing opinion from employees about joining AppFolio is that the company was very prepared on their first day. AppFolio employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

AppFolio KPIs and OKRs

At AppFolio 50% of employees think their department KPIs and OKRs are clear. Employees’ understanding of AppFolio's KPIs and OKRs is essential for its success. Out of 2 AppFolio employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

AppFolio CEO & Leadership

Shane Trigg AppFolio's CEO
83 /100

AppFolio CEO Awards and Recognitions

Best CEOs for Women 2022 (Large Companies)

AppFolio’s CEO Shane Trigg started in this role in 2023. Shane’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 20% compared to the CEOs of all other companies in Santa Barbara, CA. With a high CEO score, Shane Trigg has won the Best CEOs for Women in 2022. AppFolio’s CEO is highly regarded especially by employees in the HR department, Caucasian employees, and employees with 3 to 6 Years experience. However, employees in the Sales department, employees with the company for Less than 1 Year, and employees with Over 10 Years experience have a less favorable view of the CEO and believe there is room for improvement. Compared to AppFolio’s competitors, Shane Trigg ranks right below Procore Technologies CEO Ajei Gopal. Under Trigg’s leadership, AppFolio employee respondents are most happy about their Executive Team and the company’s Leadership. Professional Development and Office Culture are two areas, according to respondents, where AppFolio could stand to see real improvement.

AppFolio Leadership

The AppFolio Executive Team is rated an “A+” and led by CEO Shane Trigg, President and Chief Executive Officer Shane Trigg, and Founder Jon Walker

  • Shane Trigg  CEO / President

    Shane Trigg CEO / President

    Shane Trigg is President and Chief Executive Officer of AppFolio. Prior to becoming CEO, Shane served as AppFolio’s... read more

  • Shane Trigg President and Chief Executive Officer

    Shane Trigg is President and Chief Executive Officer of AppFolio. Prior to becoming CEO, Shane served as AppFolio’s... read more

  • Jon Walker Founder

    Jon Walker is the co-founder of AppFolio. In 2006, Jon, along with Klaus Schauser, founded AppFolio with the mission to... read more

  • Fay Sien Goon Chief Financial Officer

    Fay Sien Goon is Chief Financial Officer, leading financial strategy and operations for AppFolio. Prior to joining... read more

  • Matt Mazza Chief Legal Officer and Corporate Secretary

    Matt Mazza is Chief Legal Officer and Corporate Secretary for AppFolio and leads its legal, compliance, and governance... read more

  • Elizabeth Barat Chief People Officer

    Elizabeth Barat is Chief People Officer for AppFolio, responsible for ensuring AppFolio is a destination where employees... read more

  • Matthew Baird Senior Vice President, Software Engineering

    Matt Baird is Senior Vice President of Software Engineering for AppFolio, responsible for empowering AppFolio’s... read more

  • McLure Foote Senior Vice President, Sales

    McLure Foote is AppFolio’s Senior Vice President of Sales, focused on delivering business transformation and success to... read more

  • Lisa Horner Senior Vice President, Marketing

    Lisa Horner is Senior Vice President of Marketing for AppFolio, with a mission to build brand awareness, credibility,... read more

AppFolio Salaries

How much does AppFolio pay?

How much do people at AppFolio get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at AppFolio is $115,252, or $55 per hour, while the estimated median salary is $117,102, or $56 per hour.

At AppFolio, the highest paid job is a Director of Sales at $209,902 annually and the lowest is a CS Rep at $46,710 annually. Average AppFolio salaries by department include: Operations at $93,851, IT at $95,819, Design at $115,920, and Marketing at $104,551. Half of AppFolio salaries are above $117,102.

27 employees at AppFolio rank their Compensation in the Top 20% of similar sized companies in the US (based on 76 ratings) while 24 employees at AppFolio rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 24 ratings).

Salaries contributed from AppFolio employees include job titles like Data Scientist, Senior Developer, Developer, and Director of Product. Comparably data has a total of 4 salary records from AppFolio employees.

Last updated months ago.

1st Percentile
$69k
$69k1st Percentile
17th Percentile
$90k
$90k17th Percentile
33rd Percentile
$115k
$115k33rd Percentile
50th Percentile
$166k
$166k50th Percentile
67th Percentile
$219k
$219k67th Percentile
83rd Percentile
$246k
$246k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$115,252*
Average Compensation
$117,102*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

AppFolio Salaries by City

AppFolio Salaries by Department

Explore AppFolio Salaries

Diversity & Inclusion at AppFolio

Diverse employees at AppFolio score the company 69/100 across various culture categories, placing AppFolio in the Top 50% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at AppFolio across various culture dimensions.

Inclusion sparks innovation,We are committed to creating a more diverse, inclusive, and equitable workplace for all AppFolians.,,We know that great people make a great company, and as we grow, we continue to build an even more diverse and inclusive AppFolio. We recognize this is an ongoing journey, and it’s one we are committed to every day.,,Inclusive recruiting,Our recruiting practices are focused to attract and hire employees with diverse backgrounds, experiences, and approaches – at all levels of the company. We have key partnerships with universities and professional organizations that are focused on closing the diversity gap and growing our team.,,Empowered employees,Our commitment to a culture of diversity, equity, and inclusion starts at the top and cascades to our talented employees who lead and foster various initiatives. AppFolio’s employee-led resource groups create an environment where everyone is valued for their uniqueness, while also feeling part of the larger whole. We work hard to make sure our employees’ voices are heard, from our practice of small, focused teams to setting annual company initiatives together as an organization.,,Learning and development,We are growing more inclusive, accountable leaders and employees at every level of our organization by offering a variety of learning experiences that foster belonging and model diversity and inclusion as a cultural competency. Through a robust, evolving selection of programs and continuous opportunities for employee feedback, we actively teach and transfer our values, know-how, and best practices to carry forward our unique culture and guide our future business success. We also nurture the next generation of leaders through programs where they work with peers and senior leaders to solve important business problems, and receive individualized support to strengthen key leadership competencies.,,Learn more: https://www.appfolioinc.com/diversity-culture

Ranked Culture the Highest

Women 97/100
Department - HR
Men 84/100
Department - Sales
Diverse Employees 60/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women N/A/100
Men 68/100
Tenure - 2 to 5 Years
Diverse Employees N/A/100

AppFolio Perks & Benefits

8 hours of volunteer time off

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Pet-Friendly
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

AppFolio PTO

AppFolio PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

AppFolio Careers

AppFolio Jobs

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Overview of Candidates Interested in AppFolio on Comparably

Candidates By Department

Customer Support
50%
Product
50%

Candidates By Location

Mansfield
50%
New York City
50%

Frequently Asked Questions regarding AppFolio

What is AppFolio address?

AppFolio location is at 70 Castilian Dr

Who is the CEO of AppFolio?

AppFolio CEO is Shane Trigg, their score by employees is 83

What is AppFolio eNPS?

The eNPS for AppFolio is 58

What is AppFolio revenue?

AppFolio revenue is $471M

What is the salary for Senior UI/UX Designer in AppFolio?

Senior UI/UX Designer average salary in the US is 121k

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