Arby's Restaurant – Lots of new upper management. Worked here for years. Seeing lots of disinterest on quality customer service. Speed of service is the only thing that matters. When telling a drive-thru customer to "drive carefully" is "excessive interaction", or "pull them up" "get them off the timer" is the norm.
Lots of new upper management. Worked here for years. Seeing lots of disinterest on quality customer service. Speed of service is the only thing that matters. When telling a drive-thru customer to "drive carefully" is "excessive interaction", or "pull them up" "get them off the timer" is the norm.
What is most positive about the culture and environment at your company?
Making our customers smile. Happy customers.
What are some of the best things about your team?
Dependability, trustworthy, friendships. Taking care of our customers is priority.
What makes you most happy at work?
Interacting with my customers. Knowing that they will be returning.