Ashley Furniture Claimed Company
To deliver crazy good experience to all. bring your best to every guest. Improve Operations. Turn our shoulds into musts.challenges tradition reatail rules. Grow our buisness. There is only one way to coast...downhill. Be a great place to work. people quit people-not jobs. Become a better you. invest in your own self-development, Do you! The wellsville group read more
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I learned a lot and I adored my coworkers. We looked out for one another and made things happen. We tried to do best by our customers. The staff on the floor is phenomenal. The politics, middle management, and upper management delegation of responsibilities needs serious work.
What are some of the best things about your team?
The people on my team are highly qualified and highly intelligent. Most could and should pursue better paying jobs the second they could get one. If you want your talent and kindness to be used and abused, by all means, work for FDE
What would you improve about your company's interview process?
Hold interviews in an office, not the main showroom floor. Have interviewers actually arrive ON TIME to interview potential employees. Let people know it will be individual or group. Some had to wait so long, they had to leave to get their kids from school.
What does the leadership team need to get better at?
Needs to improve upon identifying talent & promoting /increasing pay according to work ethic, load and ability. Sales - male dominant/ran despite quality female staff is paid grossly more than Operations, which is understaffed, underpaid, & mostly female minority. All Female dom roles seem the same
What is most positive about the culture and environment at your company?
We keep each other positive and upbeat. Middle Management is typically terrible. When coupled with Human Capital (not HR, but they work to protect the company not employees), it gets even worse. The sales team is berated. The Ops teams are overworked and underpaid. You can't breathe without critique
What's going wrong and how can it be improved?
Culture: F. Pay: F. Treatment of Employees: F. Quality of Service the customers receive after purchase is terrible; the Sales/Ops team work together to remedy problems corporate management should have a team in place to resolve. Evrythng put on Cust Service Mgr for Escalations- too much for 1 person
Why do you feel undervalued and what would make you feel better about your compensation?
FDE will try to have you do three jobs on 2/3 the fair pay of ONE of those jobs. For their "extreme ownership" push, they actually tried to say people were bad workers for not doing things for free. Multiple sit downs had by many employees w/HC for trivial nonsense to prevent raises/promotions. Sad
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