The leadership sense of involvement.
They do try to do their best to support their workers.
They are there to support
Take ownership, accountability and communicate what you want and need instead of being incompetent, insecure and scheming, throwing the blame to junior staff. Look at the world outside on how people manage and run a bank. Management changes every 6 months during my tenor there.
Transparency, communication, consistency, doing things that actually make sense instead of assigning meaningless work to surface-level fulfill audit requests
Communication, leadership and their vision