Bank of China Competitors | Comparably
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EMPLOYEE
PARTICIPANTS
41
TOTAL
RATINGS
322

Bank of China Competitors

Bank of China competitors include Santander, Wells Fargo, HSBC and Industrial and Commercial Bank of China. Bank of China ranks 1st in Product Quality Score on Comparably vs its competitors. See below how Bank of China compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
N/A
Diversity Rank
4th
Product Quality
1st
NPS Rank
3rd
Pricing Rank
1st
Customer Service
1st

See Bank of China Culture vs Competitors:

Bank of China Competitors
RankCompanyScore
1Santander70
2Wells Fargo69
3HSBC68
4Bank of China45
Product Quality Score Comparison

Bank of China Ranks 1st in Product Quality Score

29 Customers rate Bank of China's Product Quality Score a 3.8/5, which ranks it 1st against its competitors.

  1. 1st
    Bank of China
    3.8 / 5
  2. 2nd
    HSBC
    3.6 / 5
  3. 3rd
    Wells Fargo
    3.4 / 5
  4. 4th
    Santander
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Bank of China76
2HSBC73
3Wells Fargo69
4Santander58
NPS Comparison

Bank of China Ranks 3rd in Net Promoter Score

40 Customers rate Bank of China's Net Promoter Score a 6, which ranks it 3rd against its competitors, below Wells Fargo. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Bank of China to a friend?”.

  1. 1st
    HSBC
    8
  2. 2nd
    Wells Fargo
    7
  3. 3rd
    Bank of China
    6
  4. 4th
    Santander
    -18
NPS Comparison
RankCompany Score
1HSBC8
2Wells Fargo7
3Bank of China6
4Santander-18
Pricing Score Comparison

Bank of China Ranks 1st in Pricing Score

25 Customers rate Bank of China's Pricing Score a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    Bank of China
    3.9 / 5
  2. 2nd
    HSBC
    3.5 / 5
  3. 3rd
    Wells Fargo
    3.4 / 5
  4. 4th
    Santander
    3.1 / 5
Pricing Score Comparison
RankCompany Score
1Bank of China79
2HSBC71
3Wells Fargo68
4Santander63
Customer Service Comparison

Bank of China Ranks 1st in Customer Service

19 Customers rate Bank of China's Customer Service a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    Bank of China
    3.9 / 5
  2. 2nd
    HSBC
    3.6 / 5
  3. 3rd
    Wells Fargo
    3.5 / 5
  4. 4th
    Santander
    3.2 / 5
Customer Service Comparison
RankCompany Score
1Bank of China79
2HSBC72
3Wells Fargo71
4Santander64
Overall Culture Score Comparison

Bank of China Ranks 4th in Overall Culture Score

41 Employees rate Bank of China's Overall Culture a 45/100, which ranks it 4th against its competitors, below HSBC. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Santander
    70 / 100
  2. 2nd
    Wells Fargo
    69 / 100
  3. 3rd
    HSBC
    68 / 100
  4. 4th
    Bank of China
    45 / 100
Overall Culture Score Comparison
RankCompany Score
1Santander70
2Wells Fargo69
3HSBC68
4Bank of China45
eNPS Comparison

Bank of China Ranks 4th in Employee Net Promoter Score

29 Employees rate Bank of China's Employee Net Promoter Score a -48, which ranks it 4th against its competitors, below Santander. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Bank of China to a friend?”.

  1. 1st
    HSBC
    6
  2. 2nd
    Wells Fargo
    5
  3. 3rd
    Santander
    -12
  4. 4th
    Bank of China
    -48
eNPS Comparison
RankCompany eNPS
1HSBC6
2Wells Fargo5
3Santander-12
4Bank of China-48
Gender Score Comparison
Not Enough Ratings To Rank Bank of China
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Diversity Score Comparison

Bank of China Ranks 4th in Diversity Score

7 Employees rate Bank of China's Diversity Score a 55/100, which ranks it 4th against its competitors, below Santander. The Diversity Score tracks how positively diverse employees rate their experience at Bank of China.

  1. 1st
    Wells Fargo
    66 / 100
  2. 2nd
    HSBC
    62 / 100
  3. 3rd
    Santander
    59 / 100
  4. 4th
    Bank of China
    55 / 100
Diversity Score Comparison
RankCompany Score
1Wells Fargo66
2HSBC62
3Santander59
4Bank of China55

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