Barnes & Noble Claimed Company
Barnes & Noble, a multi-channel distribution platform providing access to trade books, textbooks, magazines, newspapers, and other content. read more
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It's pretty monotonous and customers can be hostile regarding textbooks but if compensated fairly I would enjoy it.
What's going wrong and how can it be improved?
Management does not appreciate or respect their employees.
What did you like most about the interview process?
I got to talk one on one with someone.
What needs to change to make the company culture better?
Take better care of employees. Regular and legitimate raises, options for healthcare after long term employment.
Why do you feel undervalued and what would make you feel better about your compensation?
After 4 years of work I have received four raises totaling $0.85. I once received a raise of 5 cents after getting a glowing customer service review and employee review.
What do your coworkers need to improve and how could you work together better?
They also feel unappreciated and underpaid so it really comes down to management and the overall planning of the company. Upper management not taking the work of lower level employees seriously.
What does the leadership team need to get better at?
Placing value on the efforts of lower level team members. Employees who feel respect and appreciation exhibit a stronger will and desire to succeed and provide a productive and positive service for their employer.
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