Barnes & Noble Employee Reviews | Comparably
Barnes & Noble Claimed Company
Barnes & Noble, a multi-channel distribution platform providing access to trade books, textbooks, magazines, newspapers, and other content. read more
EMPLOYEE
PARTICIPANTS
297
TOTAL
RATINGS
3291
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Barnes & Noble Employee Reviews

Out of 390 Barnes & Noble employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping Barnes & Noble improve their work culture. The Sales team, with 72% positive reviews, reports the best experience at Barnes & Noble compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 35% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

My managers treat us like people

Knowledgeable, fun, concerned about people.

Most seem to actually care

flexibility from two of my managers but not the third

Open and honest. He is willing to call you out on mistakes, but never puts you down.

Review from Sales Dept

What is the best part about your compensation package?

Compensation Reviews

The employee discount is killer.

Review from Sales Dept

Discounts on all the books.

Review from Customer Support Dept

Everything, paid vacation good benefits

Insurance package is decent but could be cheaper

Review from Customer Support Dept

employee discount of books and technology.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

They work hard and they enjoy the product and enjoy engaging with the customers around the product.

We all respect each other

Great communication and great managers

We are a team but that is just my similar ranking team members, we do not have a good relationship with out manager

They are valuable in that they come to work looking forward to seeing their customers. We have a great community and we love our crowd.

Review from Sales Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The company has a negative culture. The stores tend to have a somewhat positive culture. Managers tend to insulate their subordinates from upper management and the overwhelming feedback and communication that comes at them. They are like the filter between the top and bottom.

everyone can joke and laugh

Customer interactions and diversity makes it a great place to be.

developing relationships with customers with similar interests

We foster a learning environment and are constantly on the lookout for our customers, whether it’s recommending a book or talking to a new parent. Their translates into our personal lives in management where we know and can trust the managers to be there

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

The relatability with the manager

It was relaxed and more of a conversation. It also set up the relationship for myself and my current assistant manager.

Review from Sales Dept

Simple hiring process. Easy to apply, and quick follow up.

I liked that they asked questions about experience, and had me try to “sell” my favorite book, and defend it to make sure I really

Review from Sales Dept

My manager was kind and made me feel at ease.

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Being around books and like minded people

leaving my job after my shift is over. i also like the discount.

Little kids who need help finding something great to read

Working with books and coffee

Books, meeting interesting people, the discount

What do you like best about your company?

Outlook Reviews

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