Best Buy Employee Reviews
Out of 1386 Best Buy employee reviews, 71% were positive. The remaining 29% were constructive reviews with the goal of helping Best Buy improve their work culture. The Design team, with 83% positive reviews, reports the best experience at Best Buy compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 52% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
communication. training. staffing. organization. leadership skills
Accountability, Understanding, Constructive feedback, rewarding employees
Learning customer service skills, people skills, morality, just basic things that make you a decent human.
Recognizing individual difference and different methods of selling
Review from Sales Dept
No stop work of work end don't west time
Why do you feel undervalued and what would make you feel better about your compensation?
Overall my expenses exceed my income.
Getting paid for my level of experience and my results. Having insurance plans that arent insanely expensive per paycheck with premiums too expensive to use. Not being hired for my technical knowledge and then forcing me to sell while im in someones home to setup things theyve already purchased.
Took away commissions now just base salary
Review from Sales Dept
Im part time so i dont really rhink i get many beneifrs yet
Sometimes, it would be nice if there was a bonus based on performance or maybe some commission
What do your coworkers need to improve and how could you work together better?
Having a leader with good structure and establishes effective communication.
Communication between departments and overall morale
Very few co workers in the store to interact with
We all work as a pretty fluid team and help each other out when needed. No complaints about coworkers.
Everything needs to be improved on
What needs to change to make the company culture better?
Different agendas. Being an actual service to customers instead of focusing on what can be taken from them or how they can be manipulated.
Stop focusing on being like amazon and focus on the edge of customer service and expertise
The leaders and managing time better.
The leadership needs to think about more then just the bottom line.
Distinct difference in uniform shirt color and style between highly capable Designers and Consultants as opposed to clerk level advisors.
Review from Design Dept
What would you improve about your company's interview process?
Include case studies, AI prototypes, etc.
Get rid of the nepotism and favoritism.
Review from Operations Dept
ask actual questions to determine if someone is worthy of a position
Review from HR Dept
better background checks with job history
Review from Sales Dept
Be more personal and not so im the manaager2 and im the boss and im da .. Who cares
Review from Operations Dept
What's going wrong and how can it be improved?
I hope we have consistency in driving the right growth initiatives for long enough to see them generate value. Short term wins cannot come at the expense of long term sustainability of the business.
Workers don’t have the knowledge or priority to help customers. The agenda is to meet quotas by any means and customers recognize tha
There isn’t a lot of products available, the workers are not polyvalent, meaning that besides the part of the store they specialize in, they can’t help costumers in other things so costumers are left waiting for a while until a specialist is ready to help them while other employees do nothi
Review from Sales Dept
There's no staff.. We're working bare-bones & customers hate waiting
Best Buy is having a hard time to attract and retain talent. Does not seem to be keeping up with the pay either.
Review from Marketing Dept
What would you most like to see improved at your company?
Less micromanaging and listening to the real issues.
Pay structure across the board needs adjusted.
Review from IT Dept
Organization and better coworkers/managers
Review from Sales Dept
People's seriousness about the work
Review from Customer Support Dept
More mature employees.
Review from IT Dept