Care.com Culture | Comparably
Care.com is an online web portal for finding suitable caregiver services for child care, senior care, housekeeping, pet care, and more. read more
EMPLOYEE
PARTICIPANTS
244
TOTAL
RATINGS
2097

Care.com Company Culture

Care.com Culture

This score is derived from employee ratings & reviews
3.9/5
Care.com's Overall Culture is rated B

Top Rated Culture Dimensions

Care.com CEO

Top 35%Top 35% of Similar Size Companies on Comparably
Tim Allen Care.com's CEO
Tim Allen
70 /100

Diversity at Care.com

Top 30%Top 30% of Similar Size Companies on Comparably
B

Diverse employees at Care.com have rated Team, Retention, and Outlook as the highest categories they have scored

Women at Care.com

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Care.com have rated Outlook, Team, and Work Culture as the highest categories they have scored

Care.com eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

6

Care.com employees are 6% more likely to recommend Care.com as a great place to work

43%Promoters
20%Passives
37%Detractors

Working at Care.com

Working at Care.com is rated average by 244 employees, across various culture dimensions. Care.com employees are most satisfied about Outlook, Team, and Meetings categories, putting Care.com’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Boston. See below in detail how working at Care.com was rated by employees.

Overall Company Culture at Care.com

B

Overall Company Culture at Care.com is rated B

Last updated months ago

Top
35%

Care.com ranks in the Top 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 244 Employees

View Results
0
20
40
60
80
100
Operations
90
Operations90
HR
89
HR89
Design
83
Design83
Marketing
83
Marketing83
Engineering
79
Engineering79
Admin
72
Admin72
Communications
70
Communications70
Customer Support
69
Customer Support69
Product
46
Product46

Care.com Employee Reviews

Out of 178 Care.com employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Care.com improve their work culture.

75%
25%
Positive Reviews75%
Constructive Feedback25%

Positive Reviews From Care.com Employees

  • What makes you most happy at work?
    Helping people with a genuine empathetic approach
  • What makes you most happy at work?
    Inspiring teams to exceed expectations
  • What are some of the best things about your team?
    They end, unfortunately with too much confusion as to next steps.

Constructive Feedback From Care.com Employees

  • What would you improve about your company's interview process?
    Allow for best practices and feedback
  • What would you improve about your company's interview process?
    Training and consistency in process
  • What does the leadership team need to get better at?
    Listening and including lower level employees

Care.com Company Information

Care.com Company Overview

Care.com is an online web portal for finding suitable caregiver services for child care, senior care, housekeeping, pet care, and more.

Care.com Mission, Vision & Values

Care.com Mission Statement

At Care.com, There for YouSM isn't just our mission, it's our passion. As a one-stop-shop for families to meet all their care needs, we understand that one size doesn't fit all. Our goal is to provide families with as many options as possible so everyone can find the care that best fits their unique needs.

Care.com Vision Statement

We strive to help our members - families and caregivers - pursue their passions and fulfill the basic human need of caring for each other.

Care.com Values

Our Core Values Commitment is the foundation of all that we do, CARE USA upholds the following core values: Transformation. Integrity. Diversity. Excellence. Equality.

Headquarter201 Jones Road, Suite 500
Waltham, MA 02451
United States of America
Websitecare.com
Founding Date2006
Tel<<not-applicable>>
Company StatusPublic
StockCRCM

Care.com Competitors

Care.com competitors include UrbanSitter, WyzAnt.com, and AMN Healthcare. Care.com ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Care.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    UrbanSitter's Logo
    UrbanSitter
    4.3/5
  2. #2
    WyzAnt.com's Logo
    WyzAnt.com
    3.8/5
  3. #3
    AMN Healthcare's Logo
    AMN Healthcare
    4.1/5
  4. #4
    Care.com's Logo
    Care.com
    3.9/5
  • Culture Video

Care.com Employees

244 employees at Care.com have reviewed Care.com across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 244 Care.com employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Care.com are generally satisfied with their total compensation at Care.com, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Care.com are pleased with their team. 244 Participants grade the quality of their coworkers a B. The majority believe the meetings at Care.com are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Care.com believe the environment at Care.com is positive. Most Participants believe the pace of work at Care.com is comfortably fast. About 68% of the employees at Care.com work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Care.com are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Care.com employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Care.com report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Care.com have 0 meetings
Meetings
A Day in the Life
88% of Care.com employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Care.com employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
64% of Care.com employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Care.com employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
76% of Care.com employees call their work environment positive
Environment

Joining Care.com - Employee Onboarding

The prevailing opinion from employees about joining Care.com is that the company was very prepared on their first day. Care.com employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Care.com KPIs and OKRs

At Care.com 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Care.com's KPIs and OKRs is essential for its success. Out of 15 Care.com employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes33%
No67%
Are the KPIs/OKRs for your department clear?

Care.com CEO & Leadership

Care.com CEO - Tim Allen

Tim Allen Care.com's CEO
70 /100

Care.com’s CEO Tim Allen started in this role in 2020. Tim’s approval rate is just above average, putting Tim in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Boston. Tim Allen is well regarded by employees for the Outlook Care.com offers, and ranks among the Top 25% of CEOs by employees in that category. Tim is most liked by employees in the HR department and employees in the Design department. However, African American/Black employees have a slightly unfavorable view of the CEO. When compared to Care.com’s competitors, Tim Allen ranks just below AMN Healthcare’s CEO Susan Salka. With Tim’s leadership, Care.com employee respondents are most happy about their Outlook and Team. Tim was rated slightly below average for Office Culture.

Care.com Leadership

The Care.com Executive Team is rated a “B” and led by CEO Tim Allen, General Counsel & Corporate Secretary Diane Musi, and Co-Founder, Senior VP and GM of US & International Consumer Marketplace Zenobia Moochhala

  • Tim Allen  CEO / President

    Tim Allen CEO / President

    Tim Allen serves as the CEO / President of Care.com.

  • Diane Musi General Counsel & Corporate Secretary

    Ms. Diane M. Musi has been General Counsel and Corporate Secretary of Care.com, Inc. since June 2011. Ms. Musi served as... read more

  • Zenobia Moochhala Co-Founder, Senior VP and GM of US & International Consumer Marketplace

    Ms. Zenobia Moochhala has been Senior Vice President at Care.com, Inc. since November 2006 and has been its General... read more

  • Scott Healy Executive VP and GM OF Global B2B & Homepay

    Mr. Scott Healy serves as Executive Vice President and General Manager of Global B2B & Homepay at Care.com, Inc. Mr.... read more

  • Henry Hsu Senior Vice President of Product

    Mr. Henry Hsu joined Care.com in August 2017 as SVP, Product, overseeing the product management and design teams behind... read more

  • David Krupinski Co-Founder & CTO

    Mr. David Krupinski, also known as Dave, co-founded Care.com, Inc. in 2006 and has been its Chief Technology Officer... read more

  • Danielle B Director; Sales (Northeast)

    Danielle B serves as the Director; Sales (Northeast) of Care.com. Danielle started at Care.com in February of 2019.... read more

  • Javid Muhammedali SVP, Integrated Solutions and Partnerships

    Javid Muhammedali serves as the SVP, Integrated Solutions and Partnerships of Care.com. Javid started at Care.com in... read more

  • Erica Scheik Chief Brand Officer

    Erica Scheik serves as the Chief Brand Officer of Care.com. Erica started at Care.com in February of 2011. Erica... read more

Care.com Salaries

How much does Care.com pay?

How much do people at Care.com get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Care.com is $88,745, or $42 per hour, while the estimated median salary is $87,922, or $42 per hour.

At Care.com, the highest paid job is a General Counsel at $222,786 annually and the lowest is an Admin Assistant at $35,000 annually. Average Care.com salaries by department include: Sales at $134,218, HR at $121,948, Admin at $65,780, and IT at $61,311. Half of Care.com salaries are above $87,922.

95 employees at Care.com rank their Compensation in the Top 50% of similar sized companies in the US (based on 308 ratings) while 92 employees at Care.com rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 101 ratings).

Last updated months ago.

1st Percentile
$46k
$46k1st Percentile
17th Percentile
$70k
$70k17th Percentile
33rd Percentile
$87k
$87k33rd Percentile
50th Percentile
$147k
$147k50th Percentile
67th Percentile
$207k
$207k67th Percentile
83rd Percentile
$260k
$260k83rd Percentile
100th Percentile
$270k
$270k100th Percentile
$88,745*
Average Compensation
$87,922*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Care.com Salaries by Department

Explore Care.com Salaries

Diversity & Inclusion at Care.com

Diverse employees at Care.com score the company 74/100 across various culture categories, placing Care.com in the Top 30% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Care.com across various culture dimensions.

Ranked Culture the Highest

Women 94/100
Department - Design
Men 87/100
Department - HR
Diverse Employees 96/100
Department - Design

Ranked Culture the Lowest

Women 62/100
Tenure - 2 to 5 Years
Men 66/100
Tenure - 1 to 2 Years
Diverse Employees 71/100
Department - Engineering

Care.com Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Care.com PTO

Care.com's PTO and Vacation policy typically gives 0-10 days off a year with 33% of employees expected to be work free while out of office. Paid Time Off is Care.com's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Care.com's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time17%
Vacation Policy50%
Office Meals16%
401k Contribution0%
Childcare17%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes67%
No33%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo20%
$1500 - $2500/mo0%
$1000 -$1500/mo20%
$500 -$1000/mo10%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Care.com Careers

Care.com Jobs

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H1B Visa

In 2019, Care.com applied for 24 H1B visas. Of the work permits applied for, 75% were approved, 17% certified-withdrawn, 4% withdrawn, and 4% denied.

An in-depth look at ‘Certified-withdrawn’ H1B applications at Care.com unveil that one approved work permit application was withdrawn before the employee’s start date, and 4 were withdrawn by Care.com after the employee’s start date.

Work Permit Application Outcome

24
Total Applied
  • 75% Granted (18 out of 24)
  • 4% Denied (1 out of 24)
  • 4% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 24)
  • 17% Certified-Withdrawn Application was approved but later withdrawn by employer (4 out of 24)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Care.com Know You Want To Work There

Overview of Candidates Interested in Care.com on Comparably

Candidates By Department

All Industries
36%
Admin
36%
Customer Support
14%
Business Development
5%
Finance
5%
Other
5%

Candidates By Location

Denver
9%
Los Angeles
5%
Atlanta
5%
Cambridge
5%
Brooklyn
5%
Other
73%

Frequently Asked Questions regarding Care.com

What is Care.com address?

Care.com location is at 201 Jones Road, Suite 500

Who is the CEO of Care.com?

Care.com CEO is Tim Allen, their score by employees is 70

What is Care.com eNPS?

The eNPS for Care.com is 6

What is Care.com revenue?

Care.com revenue is $174M

What is the salary for Principal Engineer in Care.com?

Principal Engineer average salary in the US is 147k

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