Care.com is an online web portal for finding suitable caregiver services for child care, senior care, housekeeping, pet care, and more. read more
Care.com Company Culture
Care.com Culture
This score is derived from employee ratings & reviews3.9/5
Care.com's Overall Culture is rated B
Top Rated Culture Dimensions
Outlook
BTeam
BDiversity
BMeetings
BRetention
BCare.com CEO
Top 35%Top 35% of Similar Size Companies on Comparably
Tim Allen
70 /100
See More
Diversity at Care.com
Top 30%Top 30% of Similar Size Companies on Comparably
B
Diverse employees at Care.com have rated Team, Retention, and Outlook as the highest categories they have scored
Women at Care.com
Top 50%Top 50% of Similar Size Companies on Comparably
C+
Women at Care.com have rated Outlook, Team, and Work Culture as the highest categories they have scored
Care.com eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
6
Care.com employees are 6% more likely to recommend Care.com as a great place to work
| 43% | Promoters |
|---|---|
| 20% | Passives |
| 37% | Detractors |
Working at Care.com
Working at Care.com is rated average by 244 employees, across various culture dimensions. Care.com employees are most satisfied about Outlook, Team, and Meetings categories, putting Care.com’s culture in the Top 35% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Boston. See below in detail how working at Care.com was rated by employees.
Overall Company Culture at Care.com
B
Overall Company Culture at Care.com is rated B
Last updated months ago
Top
35%
Care.com ranks in the Top 35% of other companies on Comparably with 501-1,000 Employees for Overall Company Culture Score
Care.com Employee Reviews
Out of 178 Care.com employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Care.com improve their work culture.
| Positive Reviews | 75% |
|---|---|
| Constructive Feedback | 25% |
Positive Reviews From Care.com Employees
- What makes you most happy at work?Helping people with a genuine empathetic approach
- What makes you most happy at work?Inspiring teams to exceed expectations
- What are some of the best things about your team?They end, unfortunately with too much confusion as to next steps.
Constructive Feedback From Care.com Employees
- What would you improve about your company's interview process?Allow for best practices and feedback
- What would you improve about your company's interview process?Training and consistency in process
- What does the leadership team need to get better at?Listening and including lower level employees
Care.com Company Information
Care.com Company Overview
Care.com is an online web portal for finding suitable caregiver services for child care, senior care, housekeeping, pet care, and more.
Care.com Mission, Vision & Values
Care.com Mission Statement
At Care.com, There for YouSM isn't just our mission, it's our passion. As a one-stop-shop for families to meet all their care needs, we understand that one size doesn't fit all. Our goal is to provide families with as many options as possible so everyone can find the care that best fits their unique needs.
Care.com Vision Statement
We strive to help our members - families and caregivers - pursue their passions and fulfill the basic human need of caring for each other.
Care.com Values
Our Core Values Commitment is the foundation of all that we do, CARE USA upholds the following core values: Transformation. Integrity. Diversity. Excellence. Equality.
| Headquarter | 201 Jones Road, Suite 500 Waltham, MA 02451 United States of America |
|---|---|
| Website | care.com |
| Founding Date | 2006 |
| Tel | <<not-applicable>> |
| Company Status | Public |
| Stock | CRCM |
Care.com Competitors
Care.com competitors include UrbanSitter, WyzAnt.com, and AMN Healthcare. Care.com ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Care.com compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Care.com Employees
244 employees at Care.com have reviewed Care.com across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 244 Care.com employees give their leadership a grade of B-, or Top 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Care.com are generally satisfied with their total compensation at Care.com, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Care.com are pleased with their team. 244 Participants grade the quality of their coworkers a B. The majority believe the meetings at Care.com are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Care.com believe the environment at Care.com is positive. Most Participants believe the pace of work at Care.com is comfortably fast. About 68% of the employees at Care.com work 8 hours or less, while 8% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Care.com are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Care.com employees generally work 8.8 hrs a day
Work Hours
A Day in the Life
Employees at Care.com report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Care.com have 0 meetings
Meetings
A Day in the Life
88% of Care.com employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Care.com employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
64% of Care.com employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Care.com employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
76% of Care.com employees call their work environment positive
Environment
Joining Care.com - Employee Onboarding
The prevailing opinion from employees about joining Care.com is that the company was very prepared on their first day. Care.com employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Care.com KPIs and OKRs
At Care.com 33% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Care.com's KPIs and OKRs is essential for its success. Out of 15 Care.com employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 10 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Care.com CEO & Leadership
Care.com CEO - Tim Allen
70 /100
Care.com’s CEO Tim Allen started in this role in 2020. Tim’s approval rate is just above average, putting Tim in the Top 35% of all CEOs of similar-sized companies on Comparably, and in the Top 50% compared to the CEOs of all other companies in Boston. Tim Allen is well regarded by employees for the Outlook Care.com offers, and ranks among the Top 25% of CEOs by employees in that category. Tim is most liked by employees in the HR department and employees in the Design department. However, African American/Black employees have a slightly unfavorable view of the CEO. When compared to Care.com’s competitors, Tim Allen ranks just below AMN Healthcare’s CEO Susan Salka. With Tim’s leadership, Care.com employee respondents are most happy about their Outlook and Team. Tim was rated slightly below average for Office Culture.
Care.com Leadership
The Care.com Executive Team is rated a “B” and led by CEO Tim Allen, General Counsel & Corporate Secretary Diane Musi, and Co-Founder, Senior VP and GM of US & International Consumer Marketplace Zenobia Moochhala
Tim Allen CEO / President
Tim Allen serves as the CEO / President of Care.com.
Diane Musi General Counsel & Corporate Secretary
Ms. Diane M. Musi has been General Counsel and Corporate Secretary of Care.com, Inc. since June 2011. Ms. Musi served as... read more
Zenobia Moochhala Co-Founder, Senior VP and GM of US & International Consumer Marketplace
Ms. Zenobia Moochhala has been Senior Vice President at Care.com, Inc. since November 2006 and has been its General... read more
Scott Healy Executive VP and GM OF Global B2B & Homepay
Mr. Scott Healy serves as Executive Vice President and General Manager of Global B2B & Homepay at Care.com, Inc. Mr.... read more
David Krupinski Co-Founder & CTO
Mr. David Krupinski, also known as Dave, co-founded Care.com, Inc. in 2006 and has been its Chief Technology Officer... read more
Danielle B Director; Sales (Northeast)
Danielle B serves as the Director; Sales (Northeast) of Care.com. Danielle started at Care.com in February of 2019.... read more
Javid Muhammedali SVP, Integrated Solutions and Partnerships
Javid Muhammedali serves as the SVP, Integrated Solutions and Partnerships of Care.com. Javid started at Care.com in... read more
Erica Scheik Chief Brand Officer
Erica Scheik serves as the Chief Brand Officer of Care.com. Erica started at Care.com in February of 2011. Erica... read more
Care.com Salaries
How much does Care.com pay?
How much do people at Care.com get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Care.com is $88,745, or $42 per hour, while the estimated median salary is $87,922, or $42 per hour.
At Care.com, the highest paid job is a General Counsel at $222,786 annually and the lowest is an Admin Assistant at $35,000 annually. Average Care.com salaries by department include: Operations at $72,954, Product at $170,552, Admin at $65,780, and IT at $61,311. Half of Care.com salaries are above $87,922.
95 employees at Care.com rank their Compensation in the Top 50% of similar sized companies in the US (based on 308 ratings) while 92 employees at Care.com rank their Perks And Benefits in the Top 40% of similar sized companies in the US (based on 101 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $46k | $46k | 1st Percentile |
17th Percentile $70k | $70k | 17th Percentile |
33rd Percentile $87k | $87k | 33rd Percentile |
50th Percentile $147k | $147k | 50th Percentile |
67th Percentile $207k | $207k | 67th Percentile |
83rd Percentile $260k | $260k | 83rd Percentile |
100th Percentile $270k | $270k | 100th Percentile |
$88,745*
Average Compensation
$87,922*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Care.com Salaries by Department
Diversity & Inclusion at Care.com
Diverse employees at Care.com score the company 74/100 across various culture categories, placing Care.com in the Top 30% of companies on Comparably with 501-1,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Care.com across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Care.com Perks & Benefits
Health & Wellness
- Health Insurance
Paid Time Off
- PTO / Vacation Policy
Care.com PTO
Care.com's PTO and Vacation policy typically gives 0-10 days off a year with 33% of employees expected to be work free while out of office. Paid Time Off is Care.com's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. Care.com's benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Care.com Careers
Care.com Jobs
No Recent Jobs found for Care.com on Comparably
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H1B Visa
In 2019, Care.com applied for 24 H1B visas. Of the work permits applied for, 75% were approved, 17% certified-withdrawn, 4% withdrawn, and 4% denied.
An in-depth look at ‘Certified-withdrawn’ H1B applications at Care.com unveil that one approved work permit application was withdrawn before the employee’s start date, and 4 were withdrawn by Care.com after the employee’s start date.
Work Permit Application Outcome
24
Total Applied
H1B Applications Outcome
- 75% Granted (18 out of 24)
- 4% Denied (1 out of 24)
- 4% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 24)
- 17% Certified-Withdrawn Application was approved but later withdrawn by employer (4 out of 24)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Care.com Know You Want To Work There
Overview of Candidates Interested in Care.com on Comparably
Candidates By Department
All Industries | 36% | |
|---|---|---|
Admin | 36% | |
Customer Support | 14% | |
Business Development | 5% | |
Finance | 5% | |
Other | 5% |
Candidates By Location
Denver | 9% | |
|---|---|---|
Los Angeles | 5% | |
Atlanta | 5% | |
Cambridge | 5% | |
Brooklyn | 5% | |
Other | 73% |
Frequently Asked Questions regarding Care.com
What is Care.com address?
Care.com location is at 201 Jones Road, Suite 500
Who is the CEO of Care.com?
Care.com CEO is Tim Allen, their score by employees is 70
What is Care.com eNPS?
The eNPS for Care.com is 6
What is Care.com revenue?
Care.com revenue is $174M
What is the salary for Recruiter in Care.com?
Recruiter average salary in the US is 103k
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