CarMax Customer Success Manager Salaries in Chicago | Comparably
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We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
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CarMax Customer Success Manager Salaries in Chicago

The average CarMax Customer Success Manager in Chicago earns an estimated $45,322 annually, which includes an estimated base salary of $43,755 with a $1,567 bonus. CarMax's Customer Success Manager compensation is $6,482 less than the US average for a Customer Success Manager. Customer Success Manager salaries at CarMax in Chicago can range from $31,000 - $67,200.

In Chicago, The Customer Support Department at CarMax earns $9,905 more on average than the Sales Department.

Last updated a month ago.

$13k
$23k
$32k
$41k
$12.04M
$45,322
Average Compensation
$43,755
avg. base
$1,567
avg. bonus

Customer Success Manager Salaries at CarMax

In Chicago, Customer Success Managers earn $970 more than CS Reps, and $33,238 less than Customer Service Managers.

Technical Support
$81k*
Customer Service Manager
$79k*
CS Rep
$44k*
* estimated salary

Compensation at CarMax by Department

In Chicago, The Customer Support Department averages $9,905 more than the Sales Department, and $13,635 less than the Product Department

Product
$138,261 Avg. total comp.
+$14k
Customer Support
$124,626 Avg. total comp.
Sales
$114,721 Avg. total comp.
-$10k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to CarMax reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to CarMax reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at CarMax Rate Their Compensation

The majority of Customer Success Managers at CarMax believe they're compensated fairly. 50% of Customer Success Managers at CarMax say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at CarMax

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