CarMax Customer Success Manager Salaries in Richmond, VA | Comparably
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We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
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CarMax Customer Success Manager Salaries in Richmond, VA

The average CarMax Customer Success Manager in Richmond, VA earns an estimated $48,235 annually, which includes an estimated base salary of $44,065 with a $4,170 bonus. CarMax's Customer Success Manager compensation is $3,568 less than the US average for a Customer Success Manager. Customer Success Manager salaries at CarMax in Richmond, VA can range from $25,000 - $105,000.

In Richmond, VA, The Customer Support Department at CarMax earns null less on average than the null Department.

Last updated 25 days ago.

$13k
$23k
$32k
$41k
$12.04M
$48,235
Average Compensation
$44,065
avg. base
$4,170
avg. bonus

Customer Success Manager Salaries at CarMax

In Richmond, VA, Customer Success Managers earn $2,043 more than CS Reps, and $18,630 less than Technical Supports.

Customer Service Manager
$88k*
Technical Support
$67k*
CS Rep
$46k*
* estimated salary

Compensation at CarMax by Department

In Richmond, VA, The Customer Support Department averages $4,416 less than the Admin Department.

Finance
$80,929 Avg. total comp.
+$16k
Admin
$69,371 Avg. total comp.
+$4k
Customer Support
$64,955 Avg. total comp.

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to CarMax reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to CarMax reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at CarMax Rate Their Compensation

The majority of Customer Success Managers at CarMax believe they're compensated fairly. 50% of Customer Success Managers at CarMax say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at CarMax

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