CarMax Customer Success Manager Salaries in Washington, DC | Comparably
CarMax Claimed Company
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
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CarMax Customer Success Manager Salaries in Washington, DC

The average CarMax Customer Success Manager in Washington, DC earns an estimated $60,737 annually, which includes an estimated base salary of $57,137 with a $3,600 bonus. CarMax's Customer Success Manager compensation is $8,933 more than the US average for a Customer Success Manager. Customer Success Manager salaries at CarMax in Washington, DC can range from $30,800 - $77,000.

In Washington, DC, The Customer Support Department at CarMax earns $6,609 more on average than the Marketing Department.

Last updated a month ago.

$13k
$23k
$32k
$41k
$12.04M
$60,737
Average Compensation
$57,137
avg. base
$3,600
avg. bonus

Customer Success Manager Salaries at CarMax

In Washington, DC, Customer Success Managers earn $1,774 more than CS Reps, and $62,510 less than Customer Service Managers.

Customer Service Manager
$123k*
CS Rep
$59k*
Technical Support
$59k*
* estimated salary

Compensation at CarMax by Department

In Washington, DC, The Customer Support Department averages $6,609 more than the Marketing Department, and $379 less than the Sales Department

Sales
$129,728 Avg. total comp.
+$379
Customer Support
$129,349 Avg. total comp.
Marketing
$122,740 Avg. total comp.
-$7k

Customer Success Manager Compensation by Gender (All Companies)

The average female Customer Success Manager at companies similar size to CarMax reported making $42,803, while the average male Customer Success Manager at similar sized companies reported making $51,559.

Customer Success Manager Compensation by Ethnicity (All Companies)

The average Native American Customer Success Manager at companies similar size to CarMax reported making $68,667, while the average African American/Black Customer Success Manager at similar sized companies reported making $38,012.

How Customer Success Managers at CarMax Rate Their Compensation

The majority of Customer Success Managers at CarMax believe they're compensated fairly. 50% of Customer Success Managers at CarMax say they receive annual bonuses, and the vast majority (74%) are satisfied with their benefits. See more compensation ratings at CarMax

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