Working At CarMax - Ask a Question | Comparably
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CarMax Claimed Company
We're fueled by a common goal: creating an iconic car-buying experience. We make car-buying fair, accessible, and joyful for all. We are committed to making progress in how we positively impact our society, now and in the future. Above all, we care about people. We are committed to putting people first, including our associates, customers, and communities. Spark positive change alongside us. Here’s your chance to leave a mark. Find the purpose, tools, and resources to go for greatness with teammates by your side. We offer benefits and resources to help you make your best life happen. Professional growth and limitless opportunities await. There's no better place to be. Our values guide everything we do: -Do the right thing -Put people first -Win together -Go for greatness CarMax revolutionized the auto industry by delivering the honest, transparent, and high-integrity car buying experience customers want and deserve. This disruptive thinking has helped us become the nation’s largest read more
EMPLOYEE
PARTICIPANTS
761
TOTAL
RATINGS
6083
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Q&A With CarMax Employees

We built our company around a set of values that clearly set us apart: respect, giving back to communities, and delivering on our promises. We emphasize integrity, a commitment to care for people first, and always do the right thing. Discover what else makes us a great place to work.

How employees describe working at CarMax

It has been very rocky. Upper management is questionable at times and they do not treat everyone fair.

Review from Sales Dept · Posted 8 days ago

post sales follow up communication

Good work environment some of the technology could use streamlining and some task need to be updated

I love CarMax it used to be a great company to work for they used to really care about their employees. But a lot of people took advantage of that and I wish they didn't, because now it seems to be a company to get you to your next company people are afraid for their careers!

They have legitimately created a true user friendly no haggle pricing culture, where all of the staff seems to enjoy helping each other make sure your car buying experience is as stress free and easy as possible

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What it's like to work at CarMax

  • CarMax employees generally work 8.9 hrs a day
  • Employees at CarMax report the work pace is comfortably fast
  • 85% of CarMax employees look forward to interacting with their team every day
  • CarMax employees most often take 0-10 paid vacation and sick days each year
  • 58% of CarMax employees report they are happy with their work life balance
  • CarMax employees typically get valuable feedback on how to improve at work Every Week
  • 71% of CarMax employees call their work environment positive

Q&A With CarMax Employees

How are the benefits at CarMax for employees in Sales?

Aggregated Employee Answer on Comparably

  • CarMax's Sales team rates their overall benefits a C+ and most of them think the perks are Neutral. 62% of CarMax employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 0-10 days of paid vacation, and most of them believe the cash value of their benefits is $1000 -$1500/mo.

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How's career growth and advancement at CarMax?

Aggregated Employee Answer on Comparably

  • 75% of the same employees also feel like CarMax is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at CarMax.

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How are the managers in the Sales department at CarMax?

Aggregated Employee Answer on Comparably

  • CarMax's Sales team rates their manager a C or 65/100 and the majority believe their manager truly cares about them as a person. The sales team (80%) also feels pretty comfortable providing negative feedback directly to their boss.

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What's the pay like for employees at CarMax?

Aggregated Employee Answer on Comparably

  • CarMax employees rates their pay and overall compensation a B or 68/100. 57% of employees believe they are paid fairly and 47% of employees get raises every year.

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Should I work at CarMax?

48% of CarMax employees would encourage their friends to become coworkers, whereas 16% are neutral and 36% would not recommend working at CarMax to their friends.

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eNPS Score
48%Promoters
16%Passive
36%Detractors

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