CARQUEST Culture | Comparably
Carquest Auto Parts is an American automotive parts distribution network. read more
EMPLOYEE
PARTICIPANTS
77
TOTAL
RATINGS
570

CARQUEST Company Culture

CARQUEST Culture

This score is derived from employee ratings & reviews
2.5/5
CARQUEST's Overall Culture is rated D

Top Rated Culture Dimensions

CARQUEST CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
 CARQUEST's CEO
56 /100

Diversity at CARQUEST

Women at CARQUEST

CARQUEST eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 20%Bottom 20% of Similar Size Companies on Comparably

Recommend to a Friend?

-35

CARQUEST employees are -35% more likely to recommend CARQUEST as a great place to work

24%Promoters
17%Passives
59%Detractors

Working at CARQUEST

Working at CARQUEST is rated below average by 77 employees, across various culture dimensions. CARQUEST employees rate Environment highest among all categories, and think that Compensation and Retention have the most room for improvement, putting CARQUEST’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Roanoke, VA. See below in detail how working at CARQUEST was rated by employees.

Overall Company Culture at CARQUEST

D

Overall Company Culture at CARQUEST is rated D

Last updated months ago

Bottom
15%

CARQUEST ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 77 Employees

View Results
0
20
40
60
80
100
Sales
83
Sales83

CARQUEST Employee Reviews

Out of 35 CARQUEST employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping CARQUEST improve their work culture.

69%
31%
Positive Reviews69%
Constructive Feedback31%

Positive Reviews From CARQUEST Employees

  • What did you like most about the interview process?
    Quick and easy just quick rundown and that was it
  • What makes you most happy at work?
    Co workers are the best
  • What do you like best about the leadership team?
    They don't act bossy or rude, they work with and explain the steps to do things right.

Constructive Feedback From CARQUEST Employees

  • What does the leadership team need to get better at?
    Being fair to all employees
  • What does the leadership team need to get better at?
    Compassion and understanding when it comes to bereavement for employees, customer service and the way employers talk to employees.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Experience and expectations, great worker No advancement available

CARQUEST Company Information

CARQUEST Company Overview

Carquest Auto Parts is an American automotive parts distribution network.

CARQUEST Mission, Vision & Values

CARQUEST Mission Statement

As a leading automotive aftermarket parts provider in North America, Advance Auto Parts understands that our corporate responsibilities go far beyond providing great products and excellent customer service

CARQUEST Vision Statement

By way of the Advance Cares program, Advance Auto Parts is an active community partner. Guided by the Advance Values-Inspire, Serve and Grow-our charitable efforts focus on three key areas: Health, Disaster Relief, and Military and Civilians in Need

CARQUEST Values

  • Inspire
  • Serve
  • Grow
Headquarter5008 Airport Road
Roanoke, VA
United States of America
Websitewww.carquest.com/
Founding Date1974
Company StatusPrivate

CARQUEST Competitors

CARQUEST competitors include TrueCar, Edmunds.com, AutoZone, and WORLDPAC. CARQUEST ranks 5th in Overall Culture Score on Comparably vs its competitors. See below how CARQUEST compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    TrueCar's Logo
    TrueCar
    4.2/5
  2. #2
    Edmunds.com's Logo
    Edmunds.com
    2.8/5
  3. #3
    AutoZone's Logo
    AutoZone
    2.7/5
  4. #4
    WORLDPAC's Logo
    WORLDPAC
    2.6/5
  5. #5
    CARQUEST's Logo
    CARQUEST
    2.5/5

CARQUEST Employees

77 employees at CARQUEST have reviewed CARQUEST across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 77 CARQUEST employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CARQUEST are mostly dissatisfied with their total compensation at CARQUEST, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CARQUEST are not very pleased with their team. 77 Participants grade the quality of their coworkers a D. Less than half believe the meetings at CARQUEST are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CARQUEST believe the environment at CARQUEST is positive. Most Participants believe the pace of work at CARQUEST is comfortably fast. About 83% of the employees at CARQUEST work 8 hours or less.

Overall, the employees at CARQUEST are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CARQUEST - Employee Onboarding

The prevailing opinion from Comparably users in Roanoke, VA about their company is that it was very unprepared on their first day. Roanoke, VA employees concluded that their overall onboarding experience was positive. 46% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CARQUEST KPIs and OKRs

At this moment no CARQUEST employees have provided insight into whether or not they clearly understand CARQUEST's KPIs and OKRs.

AnswerPercent
Yes0%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CARQUEST CEO & Leadership

CARQUEST CEO

 CARQUEST's CEO
56 /100

is generally unpopular with CARQUEST employees, but ranks especially low with employees with 1 to 3 Years experience. However, employees in the Sales department have a slightly more favorable view of the CEO. When compared to CARQUEST’s competitors, ranks below both WORLDPAC CEO Robert Cushing and AutoZone CEO William Rhodes.

CARQUEST Leadership

The CARQUEST Executive Team is rated a “D”

  • Ken Bush Senior Vice President, Merchandising / Marketing

    Ken Bush serves as the Senior Vice President, Merchandising / Marketing of CARQUEST.

  • Mike Creed Vice President, Operations

    Mike Creed serves as the Vice President, Operations of CARQUEST.

  • Robert Gomez Division Vice Presideny

    Robert Gomez serves as the Division Vice Presideny of CARQUEST.

  • Bill Gruenthal Division Vice President Operations

    Bill Gruenthal serves as the Division Vice President Operations of CARQUEST.

  • William Gruenthal Division VP Store GROUP

    William Gruenthal serves as the Division VP Store GROUP of CARQUEST.

  • Tru Hall VP National Accounts

    Tru Hall serves as the VP National Accounts of CARQUEST.

  • Don Kohlbeck VP-Stores

    Don Kohlbeck serves as the VP-Stores of CARQUEST.

  • Scott Krinsky Vice President National Accounts

    Scott Krinsky serves as the Vice President National Accounts of CARQUEST.

  • Dale Lyon Division Vice President

    Dale Lyon serves as the Division Vice President of CARQUEST.

CARQUEST Salaries

How much does CARQUEST pay?

How much do people at CARQUEST get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CARQUEST is $129,746, or $62 per hour, while the estimated median salary is $128,412, or $61 per hour.

At CARQUEST, the highest paid job is a Director of Sales at $228,721 annually and the lowest is a CS Rep at $46,870 annually. Average CARQUEST salaries by department include: Business Development at $159,869, Design at $124,247, Marketing at $110,903, and Admin at $59,723. Half of CARQUEST salaries are above $128,412.

30 employees at CARQUEST rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 90 ratings) while 29 employees at CARQUEST rank their Perks And Benefits in the Bottom 20% of similar sized companies in the US (based on 29 ratings).

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$123k
$123k33rd Percentile
50th Percentile
$185k
$185k50th Percentile
67th Percentile
$239k
$239k67th Percentile
83rd Percentile
$271k
$271k83rd Percentile
100th Percentile
$303k
$303k100th Percentile
$129,746*
Average Compensation
$128,412*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CARQUEST Salaries by Department

Explore CARQUEST Salaries

Diversity & Inclusion at CARQUEST

The Diversity score provides insights into how diverse employees feel and rate their work experience at CARQUEST across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men 83/100
Department - Sales
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

CARQUEST Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan

CARQUEST PTO

CARQUEST PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CARQUEST Careers

CARQUEST Jobs

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Frequently Asked Questions regarding CARQUEST

What is CARQUEST address?

CARQUEST location is at 5008 Airport Road

What is CARQUEST eNPS?

The eNPS for CARQUEST is -35

What is the salary for Marketing Associate in CARQUEST?

Marketing Associate average salary in the US is 73k

What are the salaries in the HR in CARQUEST?

The average salaries for HR in CARQUEST is 124k

Who are CARQUEST competitors?

CARQUEST main competitors are TrueCar, Edmunds.com, AutoZone, WORLDPAC

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