4
eNPS Score
Q&A With CARS.COM Employees
Cars.com has been revolutionizing the automotive industry. Our work isn’t easy, but we love doing it – and we didn’t become a market leader by shying away from a challenge. We move fast, collaborate across functions and approach problems from every angle – all to make car shopping and ownership great experiences. And, we’ve built a culture that’s second to none: We love our work family as much as we love the work.
How employees describe working at CARS.COM
Less leadership! So much glut at the top.
Their sincerity and loyalty at all tome
Variable comp is good but the stock is volatile.
Service is great and I like it
An underwhelming, frustrating, and subpar experience.
What it's like to work at CARS.COM
- CARS.COM employees generally work 8.5 hrs a day
- Employees at CARS.COM report the work pace is comfortably fast
- On a typical day, employees at CARS.COM have 2 meetings
- 83% of CARS.COM employees look forward to interacting with their team every day
- CARS.COM employees most often take 15-20 paid vacation and sick days each year
- 75% of CARS.COM employees report they are happy with their work life balance
- CARS.COM employees typically get valuable feedback on how to improve at work Once a quarter
- 83% of CARS.COM employees call their work environment positive
Q&A With CARS.COM Employees
IDX: 0 TOT: 41
What are your coworkers at Cars like?
Personable, committed to quality, collaborative, appreciative and respectful of a healthy work-life balance. The people are the best part of working here.
Like any other large company, there's a wide variety of personalities, skill sets, nationalities, ages, etc. which combine to make it a very diverse, energetic, and appealing organization to work for. The people there are its greatest asset and what make it a great place to work.
Great people. The people are the #1 reason I enjoy working at Cars.com.
What does the leadership team at CARS.COM need to get better at?
Top Employee Response
actually answering questions without giving vague answers that go nowhere
Stop acting like sales people and actually do work
Strategy, Confidence, Tech Savvy and Trusting their employees
How's the vacation policy at Cars?
Ample and on-par or above industry averages. 3 weeks/yr to start, 4 weeks/yr after 3 yrs, 5 weeks/yr after 10 yrs.
Average at best vis a vis the tech industry as a whole.
What's the interview process like at CARS.COM?
2 phone screeners. 3-4 hour on-site interview
phone screen, followed by a 2-3 hour technical screening
What do people at CARS.COM think about the CEO? What do they do well and what can they improve?
Alex Vetter isn't fit for the job. Coming from sales background - he's good at talking... talking that leads to nowhere. He needs to know what he's talking about as a leader of the business. No better than Trump
I think people are unsure of his strength as a leader. Coming from a sales background there is concern of his knowledge of other ares of the business as well as the people he's put in place to lead those teams.
What part of CARS.COM's business is growing fastest? What part is having difficulties?
Business of making people leave the company. Business of keeping people in the company.
all departments are having difficulties.
If you could make changes, how would you improve the culture at CARS.COM?
Top Employee Response
not have people fill out surveys about culture. it happens organically. improve the relationship between the c level team and the employees, a lot of c level team members don't know everyones name in their own department, they need to be more accessible.
Culture isn't the issue. It's the executive team's clearness and basic compensation and benefits that need to be figured out. People are leaving in droves.
What benefits does CARS.COM provide?
Top Employee Response
Stability. Nice new office. Pretty standard benefits package.
401k
What are your coworkers at CARS.COM like?
easy-going. goal-oriented. frustrated at leadership
It's a mixed bag. Some people are competent and others that have been there a long time are unable to adapt to changes or accept them or don't understand new marketing tactics.
Why do you feel undervalued and what would make you feel better about your compensation at CARS.COM?
lower than industry compensation
Compensation is lower than other similar companies
What are the most important soft skills to be successful at Cars?
Collaborative, flexible (lots of changes in executive leadership, technology, organizational structure, etc), customer-focused, solutions-minded (contribute to solving problems rather causing or prolonging them), goal-oriented (lots of time and effort spent on setting, monitoring, and achieving goals and objectives), attention to detail, competitive (thin margins and lots of market competition require creativity, rapid execution, and constant optimization and improvement).
How helpful was your IT team when you were first hired at Cars?
Very; invaluable in fact. You're highly dependent upon IT resources to get set up in the network, to get access to resources on the network, to obtain needed equipment, etc.
What's the work from home policy like at Cars?
Available but primarily at the discretion of your manager and subject to approval by Director level or above.
Does Cars drug test or do a background check?
Drug screening, yes. As far as background check, there is one performed by a 3rd party but don't know if it's limited to employment background verification or if it extends to include things like financial/credit verification, public notices (e.g. bankruptcies, tax liens, etc), and/or police records (e.g. arrests, warrants, etc).
How much and how often do raises happen at CARS.COM?
rare - and why do raises matter, company underpays significantly to start with
What kind of people succeed at CARS.COM?
all talk no substance kind of people - like Vetter?
How secure do you feel at your job at CARS.COM?
secure...until company goes bankrupt
If you could make changes, how would you improve the culture at Cars?
Eliminate the select few from the organization whose personalities and work styles are cancerous to the overall culture. The negativity and discord resulting from a select few often wreaks havoc on the company's otherwise upbeat, energetic culture. The technical and professional contributions of these persons do not outweigh the discord and chaos their negative personalities create. Some addition through subtraction is in order.
What do people at Cars think about the CEO? What do they do well and what can they improve?
There's an overall sense of confidence in the CEO and the direction he is taking Cars. His background is in Sales so he's experienced and well-versed in selling optimism, opportunity, and all things "glass half full".
How's the work life balance at Cars?
Excellent. Flexible work hours, opportunities to work remotely when needed, ample PTO policy, commuter benefits, short- and long-term leave benefits.
How does Cars make decisions around promotions?
Combination of annual performance review and merit-based accomplishments.
Does Cars have any remote positions?
Yes, they currently have positions in Development, QA, Dev Ops, and SEM which are remotely staffed.
What interview questions does CARS.COM ask?
Knowledge of the industry, .com business and experiences at other companies.
How's the work life balance at CARS.COM?
Top Employee Response
It's pretty decent. There are certain times of the year when it can be hectic based on industry ebbs and flow, but overall there is not a ton of time pressure.
What makes you most happy at CARS.COM?
People
Curious about what work's like at CARS.COM?
Anonymously Ask CARS.COM Employees Any Question
Should I work at CARS.COM?
46% of CARS.COM employees would encourage their friends to become coworkers, whereas 12% are neutral and 42% would not recommend working at CARS.COM to their friends.
| 46% | Promoters |
|---|---|
| 12% | Passive |
| 42% | Detractors |
