Carvana Employee Reviews
Out of 1107 Carvana employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Carvana improve their work culture. The HR team, with 85% positive reviews, reports the best experience at Carvana compared to all other departments at the company. The Sales team offered the most constructive feedback, with 34% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
More help from the bosses
Communication, situational awareness, fairness and reality
They all stick to company procedures which i can stand by that.
Communication between departments, and relaying correct information to employees the first time
Owning their mistakes and not retaliate on people to quit ir be fired
Why do you feel undervalued and what would make you feel better about your compensation?
I wasnt imformed about alot of situations going on with my application.
Review from Sales Dept · Posted 18 days ago
They prioritize compliance over competency. The most productive people get used, the sycophants get recognized.
I believe workers need to get a certain percentage of equity if they work for the company more than 10 years
I feel like I perform more duties than asked so I should receive more money
Would like to have made more money
What do your coworkers need to improve and how could you work together better?
Showing up to work everyday
Everybody feels that they can do their own thing when y'all set up a standard for us to operate and clean the cars and detail the cars you have individuals think that they can make a shortcut and make i that would cause confusing within the lines
We work good together I think it's management
Most meetings could have been an email.
We need more to help out in the ones that we're helping out would look at you and walk away sometimes which were the Porter's only three Porter's would help then they took those away everybody else just out for themselves if they can get rid of you they can and they will
What needs to change to make the company culture better?
More diversity at higher levels and more investment in facilities outside of Arizona.
Better management cure the negative environment
Management and the fact we work every weekend
Have a human resources department on site
Hold people responsible for their actions. Better pay would increase employee morale too.
What would you improve about your company's interview process?
The people conducting the interviews are incompetent, and only hire candidates they perceive as no threat to their position.
It was a pretty good interview process but the work did not match what I was told
Get someone that knows how to interview
Review from Operations Dept
Hire enough recruiters with people experience.
Review from Engineering Dept
Be willing to hire someone that thinks differently.
Review from Operations Dept
What's going wrong and how can it be improved?
My W-2 for 2024 was incorrectly filed they never show the federal deductions I've been trying to communicate with somebody within carvana for almost a year now to resolve this issue with my W-2 form it doesn't show my federal deductions is nobody to contact so I'm using this method I'm no longer a p
Customer focus without employee focus is a big problem customers can feel.
Get rid of all management
Review from Operations Dept
They sell cars they don't have titles to.
The pay and hours is not equal to the amount if work. Simple
What would you most like to see improved at your company?
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