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Carvana Company Culture
Carvana Culture
This score is derived from employee ratings & reviews3.3/5
Carvana's Overall Culture is rated C
Top Rated Culture Dimensions
Gender
A-Perks & Benefits
A-Office Culture
B+Compensation
B-Professional Development
B-Carvana CEO
Bottom 40%Bottom 40% of Similar Size Companies on Comparably
Ernie Garcia
65 /100
See More
Diversity at Carvana
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C
Diverse employees at Carvana have rated Perks And Benefits, Office Culture, and CEO Rating as the highest categories they have scored
Women at Carvana
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Women at Carvana have rated Office Culture, Perks And Benefits, and CEO Rating as the highest categories they have scored
Carvana eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Recommend to a Friend?
-7
Carvana employees are -7% more likely to recommend Carvana as a great place to work
| 39% | Promoters |
|---|---|
| 15% | Passives |
| 46% | Detractors |
Working at Carvana
Working at Carvana is rated below average by 1437 employees, across various culture dimensions. Carvana employees rate Perks And Benefits highest among all categories, and think that Work Culture and Meetings have the most room for improvement, putting Carvana’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Phoenix. See below in detail how working at Carvana was rated by employees.
Overall Company Culture at Carvana
C
Overall Company Culture at Carvana is rated C
Last updated today
Bottom
45%
Carvana ranks in the Bottom 45% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Carvana Employee Reviews
Out of 1082 Carvana employee reviews, 70% were positive. The remaining 30% were constructive reviews with the goal of helping Carvana improve their work culture.
| Positive Reviews | 70% |
|---|---|
| Constructive Feedback | 30% |
Positive Reviews From Carvana Employees
- What did you like most about the interview process?Everybody was kind and caring and into consideration of all my information that was provided and answered all my questions
- What is most positive about the culture and environment at your company?Everyone stepped in and helps the next person to become the best version of themselves
- What are some of the best things about your team?I feel like I'm part of a family at Carvana
Constructive Feedback From Carvana Employees
- What's going wrong and how can it be improved?Customer focus without employee focus is a big problem customers can feel.
- What needs to change to make the company culture better?More diversity at higher levels and more investment in facilities outside of Arizona.
- What does the leadership team need to get better at?They all stick to company procedures which i can stand by that.
Carvana Company Information
Carvana Company Overview
We provide a seamless online car buying experience for customers from coast-to-coast.
Carvana was founded in 2012 and its current CEO is Ernie Garcia. Since its inception 14 years ago, Carvana has grown to 10001 employees.
Carvana Mission, Vision & Values
Carvana Mission Statement
Carvana is on a mission to change the way people buy cars: to simplify and remove the stress that has been long associated with the car buying process. By removing the traditional dealership experience and replacing it with cutting-edge technology and exceptional customer service, we offer customers an intuitive and convenient online car buying and financing platform that enables them to complete vehicle purchases in a fraction of the time and at a fraction of the cost compared to the old way to buy a car.
Carvana Values
- Your next customer may be your mom
- We're all in this together
- Be brave
- There are no sidelines
- Zag forward
- Don't be a Richard
| Headquarter | 1930 W. Rio Salado Pkwy Tempe, AZ 85281 United States of America |
|---|---|
| Website | www.carvana.com/ |
| Founding Date | 2012 |
| Tel | 1-800-333-4554 |
| Company Status | Public |
| Stock | CVNA |
| Jobs | www.carvana.com/careers/positions |
| Social Sites |
Carvana Competitors
Carvana competitors include CarGurus, Vertu Motors, and CarMax. Carvana ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Carvana compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Carvana Employees
Carvana has 10001 employees. 1437 employees at Carvana have reviewed Carvana across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.
Overall, the 1437 Carvana employees give their leadership a grade of C, or Bottom 40% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Carvana are generally satisfied with their total compensation at Carvana, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Carvana are generally satisfied with their team. 1437 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Carvana are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Carvana believe the environment at Carvana is positive. Most Participants believe the pace of work at Carvana is comfortably fast. About 53% of the employees at Carvana work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Carvana are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Carvana employees generally work 9.2 hrs a day
Work Hours
A Day in the Life
Employees at Carvana report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Carvana have 1 meeting
Meetings
A Day in the Life
79% of Carvana employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Carvana employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
65% of Carvana employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Carvana employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
60% of Carvana employees call their work environment positive
Environment
Joining Carvana - Employee Onboarding
The prevailing opinion from employees about joining Carvana is that the company was prepared on their first day. Carvana employees concluded that their overall onboarding experience was positive. 65% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Carvana KPIs and OKRs
At Carvana 62% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Carvana's KPIs and OKRs is essential for its success. Out of 17 Carvana employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 12 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Carvana CEO & Leadership
Carvana CEO - Ernie Garcia
65 /100
Ernie’s approval rate is lower compared to CEOs at similar sized companies, putting Ernie in the Bottom 40% of all CEOs of similar-sized companies on Comparably, and in the Bottom 40% compared to CEOs of all other companies in Phoenix. Ernie Garcia’s employees rank Carvana in the Top 15% for Perks And Benefits, in the Top 20% for Office Culture, and in the Top 40% for Compensation. Garcia is generally unpopular with Carvana employees, but ranks especially low with employees identified with Other ethnicities, and by employees in the Customer Success department and Non-Binary employees. However, employees in the Marketing department have a slightly more favorable view of the CEO. When compared to Carvana’s competitors, Ernie Garcia ranks below both CarMax CEO William Nash and CarGurus CEO Jason Trevisan.
Carvana Leadership
The Carvana Executive Team is rated a “C” and led by CEO Ernie Garcia, VP, General Counsel & Secretary Paul Breaux, and Chief Operating Officer Benjamin Huston
Ernie Garcia CEO / President
Ernie Garcia serves as the CEO / President of Carvana.
Paul Breaux VP, General Counsel & Secretary
Mr. Paul Breaux serves as Vice President and Secretary of Carvana Co. and Carvana Group, LLC. Mr. Breaux has been... read more
Benjamin Huston Chief Operating Officer
Mr. Benjamin Huston, also known as Ben, has been Chief Operating Officer of Carvana Group, LLC and Carvana Co. since... read more
Mark Jenkins Chief Financial Officer
Mr. Mark Jenkins has been Chief Financial Officer of Carvana Group, LLC and Carvana Co. since July 2014. Prior to... read more
Daniel Gill Chief Product Officer
Mr. Daniel Gill, also known as Dan, has been Chief Product Officer at Carvana Group, LLC and Carvana Co. since March... read more
Ryan S. Keeton Chief Brand Officer
Mr. Ryan S. Keeton has been Chief Brand Officer at Carvana Co. and Carvana Group, LLC since 2012. Mr. Keeton is the... read more
Ram Akella VP Engineering
Ram Akella serves as the VP Engineering of Carvana. Ram started at Carvana in June of 2018. Ram currently resides in San... read more
Mike Levin Vice President, Investor Relations
Mike Levin serves as the Vice President, Investor Relations of Carvana. Mike started at Carvana in November of 2017.... read more
paul keister Chief Creative Officer
paul keister serves as the Chief Creative Officer of Carvana. paul started at Carvana in September of 2015. paul... read more
Carvana Salaries
How much does Carvana pay?
How much do people at Carvana get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Carvana is $135,975, or $65 per hour, while the estimated median salary is $131,331, or $63 per hour.
At Carvana, the highest paid job is a Director of Sales at $229,380 annually and the lowest is a Receptionist at $39,075 annually. Average Carvana salaries by department include: Product at $197,067, Legal at $191,298, Design at $113,435, and Operations at $70,028. Half of Carvana salaries are above $131,331.
574 employees at Carvana rank their Compensation in the Top 40% of similar sized companies in the US (based on 1723 ratings) while 555 employees at Carvana rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 576 ratings).
Salaries contributed from Carvana employees include job titles like Director of Engineering, Data Scientist, Senior Developer, and Developer. Comparably data has a total of 7 salary records from Carvana employees.
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $69k | $69k | 1st Percentile |
17th Percentile $99k | $99k | 17th Percentile |
33rd Percentile $122k | $122k | 33rd Percentile |
50th Percentile $188k | $188k | 50th Percentile |
67th Percentile $244k | $244k | 67th Percentile |
83rd Percentile $300k | $300k | 83rd Percentile |
100th Percentile $304k | $304k | 100th Percentile |
$135,975*
Average Compensation
$131,331*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Carvana Salaries by City
Carvana Salaries by Department
Diversity & Inclusion at Carvana
Diverse employees at Carvana score the company 65/100 across various culture categories, placing Carvana in the Bottom 45% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Carvana across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Carvana Perks & Benefits
Carvana offers a comprehensive benefits package including 100% employer-paid medical premiums for Employee Only, dental and vision offerings, free Life Insurance, Flexible Spending and Health Savings Accounts (with employer contribution), and a 401(k) Plan with a Company Match. Carvana also has a robust perks and wellness program helping to make the company a best place to work.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Tuition Reimbursement
Office Perks
- Free Food
- Company Social Outings
- Unique Office Space
Carvana PTO
Carvana's PTO and Vacation policy typically gives 20-30 days off a year with 80% of employees expected to be work free while out of office. Paid Time Off is Carvana's most important benefit besides Healthcare when ranked by employees, with 78% of employees saying it is the most important benefit. Carvana's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Carvana Careers
Carvana Jobs
No Recent Jobs found for Carvana on Comparably
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H1B Visa
In 2019, Carvana applied for 3 H1B visas. Of the work permits applied for, 100% were approved.
Work Permit Application Outcome
Carvana has a total of 10001 employees
3
Total Applied
H1B Applications Outcome
- 100% Granted (3 out of 3)
- 0% Denied ( out of 3)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 3)
- 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 3)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Carvana Know You Want To Work There
Overview of Candidates Interested in Carvana on Comparably
Candidates By Department
All Industries | 50% | |
|---|---|---|
Sales | 17% | |
IT | 8% | |
Marketing | 8% | |
Business Development | 8% | |
Other | 8% |
Candidates By Location
Phoenix | 58% | |
|---|---|---|
Wittmann | 8% | |
Hightstown | 8% | |
Tempe | 8% | |
San Francisco | 8% | |
Other | 8% |
Carvana Internship Program
Acquiring a position in Carvana's Internship Program is generally does not offer internships. Why intern at Carvana? Employees are happy at Carvana and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Carvana employees say they’re never bored at work. Additionally, 75% have developed close friendships with their co-workers.
How difficult is it to get an internship at Carvana?
Operations
Very Difficult0%
Somewhat Difficult0%
Not Difficult20%
Difficult0%
Does Not Offer Internships80%
Answered by 5 Operations Interns
Frequently Asked Questions regarding Carvana
What is Carvana address?
Carvana location is at 1930 W. Rio Salado Pkwy
Who is the CEO of Carvana?
Carvana CEO is Ernie Garcia, their score by employees is 65
What is Carvana eNPS?
The eNPS for Carvana is -7
What is the salary for Director of HR in Carvana?
Director of HR average salary in the US is 145k
What are the salaries in the Marketing in Carvana?
The average salaries for Marketing in Carvana is 138k
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