Centene Corporation Employee Reviews
Out of 541 Centene Corporation employee reviews, 74% were positive. The remaining 26% were constructive reviews with the goal of helping Centene Corporation improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Centene Corporation compared to all other departments at the company.
What does the leadership team need to get better at?
Autonomy. They should permit employees to do their own job vs other departments duties. There is a reason for job titles. One is not synonymous with another in most cases; yet you are forced to perform them with no training.
Centene is committed to improving our employee experience and we appreciate you taking the time to provide feedback.
Interact and listen to the employees actually doing the job. Respond the their concerns.
Review from Operations Dept
Maybe be qualified for their position and treat lower level staff doing the work with respect and common courtesy.
My VP of Quality was hired by our plan CMO with no input solicited from the team. The VP has no idea what she's doing and has destroyed the culture. She's a micromanager and is only worried about herself. Culture? DON'T work here.
Review from Executive Dept
Understanding how difficult it is to get any questions answered and not updating any functions that would speed up the claims process. Being low on the ladder with no say.
Why do you feel undervalued and what would make you feel better about your compensation?
Taking away bonuses for lower staff was a low blow
The amount of work that is needed on a daily basis does not match the pay the pay should be higher and I don't mean just a little bit probably about six or seven more dollars an hour it requires a lot of multitasking and detail and a good memory
Too expensive and did not cover enough!
To be paid market value and for experience. To also be paid for working overtime!
Took away bonuses but kept for execs
What do your coworkers need to improve and how could you work together better?
Management needs to be honest with employees from the beginning, not just parrot corporate policy.
Review from Operations Dept
Morale is low. Too much micromanaging.
Need to be held accountable for their shoddy work
The coworkers should have the same mind-set unified together as a team.
They may need exposure to industry, competitors, and level of sophistication on corporate, organization, industry and global norms, trends, roles, behavior, sense of urgency, true agility, andd much much more.
What needs to change to make the company culture better?
Unsure at this point, the list is so long i wouldn't know where to start.
FIRE the CMO and VP of Quality. Only hire QUALIFIED people WITH significant experience in leadership roles.
Review from Executive Dept
Openness to new ideas outside your comfort zone and operating area; realization that there is a world out there; leave pettiness and selfishness behind; strive for holistic corporate goals you were "acquired" and no longer a singular company, you are part of an organization with global reach.
Honesty. Stop throwing your team members under the bus. There is no "I" in team.
The Supervisors, and Team Leads
Review from Customer Support Dept
What would you improve about your company's interview process?
Make it face-to-face. Tell the prospective employee how they would fit in and make a difference.
Review from Operations Dept
You have to have EXACT dates you started and left previous jobs or they wont hire you. You have to have the covid shot or they wont hire you.
More Accurate Job Descriptions on the job board.
They hiring process is a bit fast
Offer enough money. When they post positions, they should actually let people apply and not appoint people they want in the position.
What's going wrong and how can it be improved?
Lack of openness and honesty. Improvement would come from and shift in corporate culture, which I cannot see happening.
Review from Operations Dept
Centene is committed to improving our employee experience and we appreciate you taking the time to provide feedback.
When you choose profit over people - you've already lost.
Review from Executive Dept
Realistic ideas on a global scale, acknowledgement that your competition is not internal it's outside the "whole" organization across industries and markets. There are amazing SWOTs if they got together, thought and acted as a unified entity.
Change management, Supervisors and Team Leads
Review from Customer Support Dept
the resource constraints on existing staff flows through to our customers causing customer abrasion
Review from Executive Dept
What would you most like to see improved at your company?
System problems
Review from Product Dept
Technology, Agile used appropriately, better communication among departments