CentralSquare Culture | Comparably
CentralSquare Claimed Company
CentralSquare provides technology solutions that help over 7,500 public sector agencies deliver vital safety and administrative services to 3 out of every 4 residents of the U.S. and Canada. CentralSquare’s mission is to innovate on behalf of the public sector to create the broadest and most agile software platform to help solve some of the most pressing issues facing local governments today. More information is available at www.CentralSqr.com read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
161
TOTAL
RATINGS
4564

CentralSquare Company Culture

CentralSquare Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.6/5

Top Rated Culture Dimensions

CentralSquare CEO

Top 10%Top 10% of Similar Size Companies on Comparably
Manolis Kotzabasakis CentralSquare's CEO
Manolis Kotzabasakis
80 /100

Diversity at CentralSquare

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at CentralSquare have rated Manager, Team, and Work Culture as the highest categories they have scored

Women at CentralSquare

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Women at CentralSquare have rated Team, Manager, and Happiness as the highest categories they have scored

CentralSquare eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 20%Top 20% of Similar Size Companies on Comparably

Recommend to a Friend?

32

CentralSquare employees are 32% more likely to recommend CentralSquare as a great place to work

53%Promoters
26%Passives
21%Detractors

Working at CentralSquare

Working at CentralSquare is rated highly by 161 employees, across various culture dimensions. CentralSquare employees are most satisfied about Executive Team, Happiness, and Leadership categories, putting CentralSquare’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Orlando, FL. See below in detail how working at CentralSquare was rated by employees.

Overall Company Culture at CentralSquare

A+

Overall Company Culture at CentralSquare is rated A+

Last updated months ago

Top
5%

CentralSquare ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 161 Employees

View Results
0
20
40
60
80
100
Marketing
90
Marketing90
Sales
87
Sales87
Customer Success
86
Customer Success86
Operations
85
Operations85
HR
84
HR84
Finance
83
Finance83
IT
81
IT81
Product
81
Product81
Customer Support
78
Customer Support78
Engineering
74
Engineering74

CentralSquare Employee Reviews

Out of 688 CentralSquare employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping CentralSquare improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From CentralSquare Employees

  • What is most positive about the culture and environment at your company?
    Everyone I work with seems to really "get" the mission we serve. Many are prior users of the software, so we understand the mission, the clients, and each other.
  • What do you like best about the leadership team?
    I think the executive team does an above average job overall. The CEO I do believe is well natured and open to new ideas. The best leadership we have I think are my direct managers. Some of the best I have ever worked for!
  • What makes you most happy at work?
    I enjoy working remotely. It's a huge factor in my happiness. I also enjoy being trusted to do my job, without micromanagement. Those two things make me happy at work.

Constructive Feedback From CentralSquare Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I have trained new people who make (much) more than I do, eve. I believe that's unfair. Other companies also have a much higher pay range for what I do here (When I say much, I mean 20k a year more). While I am content here at the moment, compensation will be a huge factor in retaining me long term.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    We are below market value for salary in most areas for first and second line employees and first line managers. It's a problem that if we don't resolve, we will continue to have a revolving door with top talent leaving the company for competitors or other employment.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    I have been told that I have reached the ceiling for my position and cannot get a change in pay unless accepting a higher position, but the responsibilities have increased with no increase in pay.

CentralSquare Company Information

CentralSquare Company Overview

CentralSquare provides technology solutions that help over 7,500 public sector agencies deliver vital safety and administrative services to 3 out of every 4 residents of the U.S. and Canada. CentralSquare’s mission is to innovate on behalf of the public sector to create the broadest and most agile software platform to help solve some of the most pressing issues facing local governments today. More information is available at www.CentralSqr.com

CentralSquare Mission, Vision & Values

CentralSquare Mission & Values

Creating Smarter, Safer, Connected Communities.

CentralSquare Vision Statement

We provide the broadest, smartest and most unified public sector software suite that powers all aspects of managing local government, and constantly innovate new solutions in partnership with the communities that we serve. 

Websitewww.centralsquare.com/
Company StatusPrivate
Social Sites
Headquarters
Lake Mary HQ1000 Business Center Dr
Lake Mary, FL 32746
United States of America
Castle Hayne HQ5601 Barbados Blvd.
Castle Hayne, NC 28429
United States of America
Greensboro HQ4161 Piedmont Pkwy
Greensboro, NC 27410
United States of America
Sioux Falls HQ4509 W 58th St
Sioux Falls, SD 57108
United States of America
Kelowna HQ1632 Dickson Ave
Kelowna V1Y 7T2
Canada
A Day in the Life
A Day in the Life
CentralSquare employees generally work 8.7 hrs a day
Work Hours
A Day in the Life
Employees at CentralSquare report the work pace is comfortably fast
Work Pace
A Day in the Life
96% of CentralSquare employees look forward to interacting with their team every day
Coworkers
A Day in the Life
CentralSquare employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
92% of CentralSquare employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
CentralSquare employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
95% of CentralSquare employees call their work environment positive
Environment

CentralSquare Employees

CentralSquare has 1600 employees in 5 locations. 161 employees at CentralSquare have reviewed CentralSquare across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 161 CentralSquare employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CentralSquare are pleased with their total compensation at CentralSquare, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CentralSquare are extremely happy with their team. 161 Participants grade the quality of their coworkers an A+. The majority believe the meetings at CentralSquare are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CentralSquare believe the environment at CentralSquare is positive. Most Participants believe the pace of work at CentralSquare is comfortably fast. About 67% of the employees at CentralSquare work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.

Overall, the employees at CentralSquare are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CentralSquare - Employee Onboarding

The prevailing opinion from Comparably users in Orlando, FL about their company is that it was very prepared on their first day. Orlando, FL employees concluded that their overall onboarding experience was positive. 75% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CentralSquare KPIs and OKRs

Employees’ understanding of CentralSquare's KPIs and OKRs is essential for its success. Out of 153 CentralSquare employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 129 have said yes.

AnswerPercent
Yes84%
No16%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CentralSquare Salaries

How much does CentralSquare pay?

How much do people at CentralSquare get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CentralSquare is $122,194, or $58 per hour, while the estimated median salary is $121,855, or $58 per hour.

At CentralSquare, the highest paid job is a Director of Sales at $206,092 annually and the lowest is a Project Manager at $43,167 annually. Average CentralSquare salaries by department include: Engineering at $135,061, Sales at $146,904, Marketing at $122,293, and Business Development at $115,268. Half of CentralSquare salaries are above $121,855.

160 employees at CentralSquare rank their Compensation in the Top 10% of similar sized companies in the US (based on 328 ratings) while 160 employees at CentralSquare rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 313 ratings).

Last updated months ago.

1st Percentile
$67k
$67k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$121k
$121k33rd Percentile
50th Percentile
$169k
$169k50th Percentile
67th Percentile
$223k
$223k67th Percentile
83rd Percentile
$267k
$267k83rd Percentile
100th Percentile
$283k
$283k100th Percentile
$122,194*
Average Compensation
$121,855*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CentralSquare Salaries by Department

Explore CentralSquare Salaries

Diversity & Inclusion at CentralSquare

Diverse employees at CentralSquare score the company 81/100 across various culture categories, placing CentralSquare in the Top 15% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CentralSquare across various culture dimensions.

Ranked Culture the Highest

Women 90/100
Department - Marketing
Men 87/100
Department - Operations
Diverse Employees 87/100
Department - Sales

Ranked Culture the Lowest

Women 79/100
Department - Customer Support
Men 71/100
Department - Engineering
Diverse Employees 72/100
Department - Engineering

CentralSquare Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Legal Assistance
  • Work From Home Policy

CentralSquare PTO

CentralSquare's PTO and Vacation policy typically gives unlimited days off a year.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Frequently Asked Questions regarding CentralSquare

What is CentralSquare address?

CentralSquare location is at 1000 Business Center Dr

Who is the CEO of CentralSquare?

CentralSquare CEO is Manolis Kotzabasakis, their score by employees is 80

What is CentralSquare eNPS?

The eNPS for CentralSquare is 32

What is the salary for Jr Developer in CentralSquare?

Jr Developer average salary in the US is 80k

What are the salaries in the Customer Support in CentralSquare?

The average salaries for Customer Support in CentralSquare is 67k

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