Centrical Employee Reviews
Out of 465 Centrical employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping Centrical improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Centrical compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 4% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Too many people create too many 'Cliques', which don't always align
They are extremely transparent with everyone
They are open for feedback and you can influence the way
The appreciate input from employees and are customer engaged.
Open minded, communicative and employee centric!
What does the leadership team need to get better at?
How to lead would be the main thing!
The Leadership Team seems to be clueless at understanding the roles of Sales and Marketing within a business. Our Executive Team is very talented in product development and R&D, and that's about it. Our CRO is so conflict-averse that he will not say No, nor make any definitive decisions.
Review from Sales Dept
What is the best part about your compensation package?
Unlimited paid leaves that's great
Very competitive and always finding ways to improve
Review from Customer Success Dept
Seems to be competitive and in balanced with the market
Generous PTO/Sick/Other time off allotment.
Review from Sales Dept
Salary is competitive. Bonus opportunities would be a nice add.
Why do you feel undervalued and what would make you feel better about your compensation?
Fair and progressive pay based on tenure
I want to be appreciated and valued more for my high efforts and actions to push the company forward
my salary is very low comparing to the industry, also no bonuses
Review from Engineering Dept
What are some of the best things about your team?
Great people! always a pleasure to work with!
Sharing the same goal and helping one each other
The collaboration aspect, everybody is willing to help at all times.
Review from Customer Success Dept
Lots of experience and team work
being the true tip-of-the-spear for the company, we are credited with driving most of the business - especially as our CRO flounders on a quarterly basis.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
How to lead, and manage people. Performance management is incredibly poor
What is most positive about the culture and environment at your company?
Very flexible and open to changes and suggestions
You feel heard and you can make an impact
People are friendly and happy to assist you, very diverse as well
We use our own solution to keep everyone engaged
Those of us who have found the formula to success are very productive and are paid well. Unfortunately none of the Leadership Team takes in feedback and therefor does not listen to the success formula, nor do they disseminate that formula to others.
Review from Sales Dept
What needs to change to make the company culture better?
Remove the CEO and executive team
What did you like most about the interview process?
Honestly and transparency, and checking what I need
I could meet many people
talking with the executive team and peer employees
Appreciated the honesty and two-way conversation.
I really liked that I was able to directly speak with the CEO. I feel that a culture really starts from the top down and being able to get an honest and transparent view of the org from the top was super valuable to me.
Review from HR Dept
What would you improve about your company's interview process?
There seems to be an urgency to scale up, which is being misinterpreted as a new to make rushed decisions on hiring. We've hired too many individuals before a solid foundation has been molded, so new hires are not set up for success.
Review from Sales Dept
Need to be shorter and be responsible for the decision
Review from Customer Support Dept
What makes you most happy at work?
The great people who are striving to succsseed
The sense that I am contributing building something great
The learning and growing opportunities.
Review from Customer Success Dept
Great team environment, good collaboration and customer focus
Strong team and making valuable contributions daily.
What's going wrong and how can it be improved?
Poor leadership at the top
Need to remove Gal Rimon as CEO and huddle him in with Product and R&D. Need to install a Managing Director in the US who has a track record of successfully building start-ups to an exit-ready phase. Need to remove CRO and/or install a Managing Director that can teach the CRO how to improve.
Review from Sales Dept
What do you like best about your company?
It abounds in amazing positivity
Review from Marketing Dept
Amazing solution and opportunity in marketplace
Review from Customer Support Dept
The genuine spirit of collaboration
Review from Marketing Dept
What would you most like to see improved at your company?
Perhaps improvement of tech infrastructure to be more efficient
Review from Marketing Dept
Communication between different offices and product and operations
Review from Customer Support Dept