Chili's Outlook Employee Reviews | Comparably
Chili's Claimed Company
Chili’s is a leading casual dining restaurant brand with a fun and energetic atmosphere where family and friends can gather over a delicious meal. read more
EMPLOYEE
PARTICIPANTS
2268
TOTAL
RATINGS
20608
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Chili's Outlook Employee Reviews

What makes you most happy at work?

Interacting with bar guests all

Connecting with great customers !

Right now I'm not in the best mood to answer that question

knowing that i helped prepare food for the many customers

When im appreciated by my customers, co workers and noticed by manangement.

Customer interactions and good customer service

At chilis nothing after a while working there

Making money is consisent here

Review from Customer Success Dept

Knowing i dont feel alone when we know we have to solve the own problem instead of asking our managers

The rralatable coworkers, young staff

Customer coming in and tipping well

When I see I'm working with other employees that have the same goal as me for the shift.

Having a clean reatraunt and the interacting with the guest

When everyone pitches in to help each other

Everything is grest right now

When i have other partime cooks come in and i habe the help for my stations

When its busy and theres no time to do anything except work.

Review from Customer Success Dept

Making my money meeting new people interacting with the customers

My coworkers are really fun.

Knowing each day that i clock out that i have made our guests happy and that theyll return to enjoy our food and visit with me.

What's going wrong and how can it be improved?

They love to speak about your flaws over the headset

Managers need to be better managers

Your managment is the worse. They belittle people. Something is bad's gonna happen she depresses everyone

Review from Customer Success Dept

We need corporate to come in and see all the things that are going wrong. Our tablets to take orders are not being charged, so Night crew isn’t going to have one most of the time. We need less drama, stronger management that isn’t scared of confrontation. Managers need to take care of the gu

New GM and management training.

Better management, more involved in helping employees.

My store has a toxic work environment. My boss picks lazy people as favorites, talks at people passivr aggressively, anf is not consistent in expectations

My restaurant will go under in 2 years if they do not get the employees under control.

Everyone is afraid of the DM. Makes the environment become very posioness.

Managers and corporate can be compassionate and care about us as people and not constantly treat us as numbers and replacable

Get a new GM to have positive leadership

Nothing can fix our shit show unless a whole new team of managers comes in

My store is down right unbearable as if i have a target on my back, my gm rather downplay my situations, to save his own behind!

Managers doing their job, paying us for out work, and holding people accountable

Review from HR Dept

Terrible service. Needs better training, teamwork, and attitudes all around.

I was hired as a experienced Chile's line cook and promised fulltime. Best I got was 25 hours a week while the other cooks got overtime

Review from Operations Dept

Inexperience and confusion ocurrinf everywhere

My managers did not listen to me when I wanted to talk to them about leaving my other job, and payed no attention to the notice I gave them when I quit

None of the staff gets any breaks. Managers and workers slack continously.

Review from Customer Success Dept

The managers need to do more

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Review Sentiment at Chili's

60
60%
40
40%

About Chili's' Outlook

D
54/100

Where This Score Ranks Chili's' Outlook

BOTTOM
15%

In the Bottom 15% of 1226 similar size companies on Comparably

BOTTOM
20%

In the Bottom 20% of 108 companies in Dallas

3rd

3rd place versus 4 competitors rated on Comparably

Chili's' Outlook is scored a D by 3909 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Chili's' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Customer Success department’s negative scores cause Outlook to be one of Chili's' weaker culture attributes amongst employees. Use the filters below to understand Chili's employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 2 days ago.

Rate Outlook the Highest

  • Tenure - Less than 1 Year
    +33%
  • Department - Finance
    +27%
  • Department - Admin
    +22%

Rate Outlook the Lowest

  • Department - Customer Success
    -16%
  • Gender - Non-Binary
    -10%
  • Ethnicity - Other
    -4%

How Chili's' Outlook Score is Calculated

FILTER RATINGS BY

Results from 2218 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

52
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic20%
Good29%
Neutral34%
Bad11%
Terrible6%
How do your customers perceive your company?
AnswerPercent
Yes45%
No55%
Are you typically excited about going to work each day?
×
Rate your company