Chili's Culture | Comparably
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Chili's Claimed Company
Chili’s is a leading casual dining restaurant brand with a fun and energetic atmosphere where family and friends can gather over a delicious meal. read more
EMPLOYEE
PARTICIPANTS
2268
TOTAL
RATINGS
20608

Chili's Company Culture

Chili's Culture

This score is derived from employee ratings & reviews
2.6/5
Chili's' Overall Culture is rated D

Chili's CEO

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
Wyman Roberts Chili's' CEO
Wyman Roberts
55 /100

Diversity at Chili's

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
C-

Diverse employees at Chili's have rated Environment, Office Culture, and Retention as the highest categories they have scored

Women at Chili's

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at Chili's have rated Environment, Office Culture, and Work Culture as the highest categories they have scored

Chili's eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 15%Bottom 15% of Similar Size Companies on Comparably

Recommend to a Friend?

-40

Chili's employees are -40% more likely to recommend Chili's as a great place to work

23%Promoters
14%Passives
63%Detractors

Working at Chili's

Working at Chili's is rated below average by 2268 employees, across various culture dimensions. Chili's employees rate Office Culture highest among all categories, and think that Meetings and CEO Rating have the most room for improvement, putting Chili's’s culture in the Bottom 15% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Dallas. See below in detail how working at Chili's was rated by employees.

Overall Company Culture at Chili's

D

Overall Company Culture at Chili's is rated D

Last updated 2 days ago

Bottom
15%

Chili's ranks in the Bottom 15% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 2268 Employees

View Results
0
20
40
60
80
100
Finance
82
Finance82
Admin
74
Admin74
Operations
72
Operations72
Sales
65
Sales65
Customer Support
64
Customer Support64
Product
62
Product62
HR
60
HR60
Communications
58
Communications58
Customer Success
42
Customer Success42

Chili's Employee Reviews

Out of 1954 Chili's employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Chili's improve their work culture.

60%
40%
Positive Reviews60%
Constructive Feedback40%

Positive Reviews From Chili's Employees

  • What do you like best about the leadership team?
    Smiling faces and the politeness of team members
    Posted 16 days ago
  • What do you like best about the leadership team?
    My gm and managers treat everyone equally and they all work very hard in the restaurant.
  • What is most positive about the culture and environment at your company?
    Nothing,.you can't work at a place where the GM hides stuff and pretends nothing is going on..

Constructive Feedback From Chili's Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    All of your Hard work goes unnoticed
  • Why do you feel undervalued and what would make you feel better about your compensation?
    If I had more coworkers who took the job seriously
  • What does the leadership team need to get better at?
    communication and not treating me like im less of a human over little inconviences

Chili's Company Information

Chili's Company Overview

Chili’s is a leading casual dining restaurant brand with a fun and energetic atmosphere where family and friends can gather over a delicious meal.

Chili's was founded in 1975 and its current CEO is Wyman Roberts. Since its inception 51 years ago, Chili's has grown to 40000 employees.

Chili's Mission, Vision & Values

Chili's Mission & Values

Delivering Burgers, Ribs, Fajitas and 'Ritas Like No Place Else

Chili's Vision Statement

Chili s Love by 2020

Headquarter6820 LBJ Freeway
Dallas, TX 75240
United States of America
Websitewww.chilis.com
Founding Date1975
Tel972-980-9917
Company StatusPublic
StockEAT
Jobswww.chilisjobs.com
Social Sites

Chili's Competitors

Chili's competitors include Main Event, Outback Steakhouse, and Brinker International. Chili's ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Chili's compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Main Event's Logo
    Main Event
    3.9/5
  2. #2
    Outback Steakhouse's Logo
    Outback Steakhouse
    2.7/5
  3. #3
    Chili's' Logo
    Chili's
    2.6/5
  4. #4
    Brinker International's Logo
    Brinker International
    2.4/5
  • Culture Video

Chili's Employees

Chili's has 40000 employees. 2268 employees at Chili's have reviewed Chili's across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 days ago.

Overall, the 2268 Chili's employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Chili's are mostly dissatisfied with their total compensation at Chili's, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Chili's are not very pleased with their team. 2268 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Chili's are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Chili's believe the environment at Chili's is positive. Most Participants believe the pace of work at Chili's is comfortably fast. About 70% of the employees at Chili's work 8 hours or less, while 11% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Chili's are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Chili's employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Chili's report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Chili's have 0 meetings
Meetings
A Day in the Life
72% of Chili's employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Chili's employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
55% of Chili's employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Chili's employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
55% of Chili's employees call their work environment negative
Environment

Joining Chili's - Employee Onboarding

The prevailing opinion from employees about joining Chili's is that the company was very prepared on their first day. Chili's employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Chili's KPIs and OKRs

At Chili's 55% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Chili's' KPIs and OKRs is essential for its success. Out of 29 Chili's employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 16 have said yes.

AnswerPercent
Yes55%
No45%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes55%
No45%
Are the KPIs/OKRs for your department clear?

Chili's CEO & Leadership

Chili's CEO - Wyman Roberts

Wyman Roberts Chili's' CEO
55 /100

Chili's’s CEO Wyman Roberts started in this role in 2013. Wyman’s approval rate is lower compared to CEOs at similar sized companies, putting Wyman in the Bottom 10% of all CEOs of similar-sized companies on Comparably, and in the Bottom 15% compared to CEOs of all other companies in Dallas. Wyman Roberts’s employees rank Chili's in the Top 40% for Office Culture, in the Top 50% for Environment, and in the Bottom 35% for Professional Development. Roberts is generally unpopular with Chili's employees, but ranks especially low with employees in the Customer Success department, and by employees identified with Other ethnicities and Native American employees. However, employees in the Finance department have a slightly more favorable view of the CEO. When compared to Chili's’s competitors, Wyman Roberts ranks below both Brinker International CEO Wyman Roberts and Outback Steakhouse CEO Elizabeth Smith.

Chili's Leadership

The Chili's Executive Team is rated a “D” and led by CEO Wyman Roberts, COO Doug Comings, and Vice President Operations Ernest Perez

  • Wyman Roberts  CEO / President

    Wyman Roberts CEO / President

    Wyman Roberts is Chief Executive Officer and President of Brinker International, Inc., serving in this capacity since... read more

  • Doug Comings COO

    Doug Comings serves as the COO of Chili's. Doug started at Chili's in July of 2016. Doug currently resides in... read more

  • Ernest Perez Vice President Operations

    Ernest Perez serves as the Vice President Operations of Chili's. Ernest started at Chili's in January of 2017. Ernest... read more

  • Cory Dugan Vice President of Operations

    Cory Dugan serves as the Vice President of Operations of Chili's. Cory started at Chili's in April of 2018. Cory... read more

  • Rich Kissel Vice President of Operations

    Rich Kissel serves as the Vice President of Operations of Chili's. Rich started at Chili's in January of 1994. Rich... read more

  • Jeremy Linker Vice President Finance

    Jeremy Linker serves as the Vice President Finance of Chili's. Jeremy started at Chili's in October of 2017. Jeremy... read more

  • Chris Loudon Vice President Sales

    Chris Loudon serves as the Vice President Sales of Chili's.

  • Mike DeMaio Regional Director

    Mike DeMaio serves as the Regional Director of Chili's.

  • Kathy Dexter Senior Managing DIrector - HR/Operations/Strategy

    Kathy Dexter serves as the Senior Managing DIrector - HR/Operations/Strategy of Chili's. Kathy currently resides in the... read more

Chili's Salaries

How much does Chili's pay?

How much do people at Chili's get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chili's is $124,937, or $60 per hour, while the estimated median salary is $113,210, or $54 per hour.

At Chili's, the highest paid job is a Director of Sales at $249,216 annually and the lowest is a CS Rep at $35,686 annually. Average Chili's salaries by department include: Admin at $59,087, Marketing at $112,793, IT at $107,959, and Finance at $90,328. Half of Chili's salaries are above $113,210.

1087 employees at Chili's rank their Compensation in the Bottom 15% of similar sized companies in the US (based on 3241 ratings) while 1049 employees at Chili's rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 1067 ratings).

Salaries contributed from Chili's employees include job titles like Senior Designer. Comparably data has a total of 0 salary records from Chili's employees.

Last updated 15 days ago.

1st Percentile
$62k
$62k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$113k
$113k33rd Percentile
50th Percentile
$170k
$170k50th Percentile
67th Percentile
$234k
$234k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$295k
$295k100th Percentile
$124,937*
Average Compensation
$113,210*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Chili's Salaries by Department

Explore Chili's Salaries

Diversity & Inclusion at Chili's

Diverse employees at Chili's score the company 60/100 across various culture categories, placing Chili's in the Bottom 30% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Chili's across various culture dimensions.

Ranked Culture the Highest

Women 85/100
Department - Admin
Men 74/100
Department - Operations
Diverse Employees 85/100
Department - Admin

Ranked Culture the Lowest

Women 42/100
Department - Customer Success
Men 37/100
Department - Customer Success
Diverse Employees 37/100
Department - Customer Success

Chili's Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance

Chili's PTO

Chili's' PTO and Vacation policy typically gives 0-10 days off a year with 53% of employees expected to be work free while out of office. Paid Time Off is Chili's' 4th most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. Chili's' benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time17%
Vacation Policy17%
Office Meals17%
401k Contribution33%
Childcare16%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes47%
No53%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo12%
$1500 - $2500/mo12%
$1000 -$1500/mo12%
$500 -$1000/mo11%
Less than $500/mo53%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Chili's Careers

Chili's Jobs

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Let Chili's Know You Want To Work There

Overview of Candidates Interested in Chili's on Comparably

Candidates By Department

All Industries
58%
Finance
8%
Sales
8%
Communications
8%
Marketing
8%
Other
8%

Candidates By Location

Dallas
42%
Philadelphia
8%
Roanoke
8%
La Verne
8%
San Antonio
8%
Other
25%

Chili's Internship Program

We are known for our amazing culture and for taking the innovative path when it comes to our food and our operations. So, what do you get when you put all of that together? The perfect internship opportunity! We are always excited to give our interns a real experience and show ‘em what it means to be a ChiliHead. We take your career development seriously and will provide you with what it takes to have a thriving career in the restaurant industry.

Our internship is a 10-week restaurant management internship for college students pursuing hospitality degrees. Do you have what it takes? You must be a senior enrolled in a hospitality management program pursuing a bachelor’s degree. You also need some restaurant or hospitality experience and an obvious passion for our business.

We also offer full-time Manager in Development (MID) opportunities for graduates who want to join our team. For internship opportunities, check out the latest postings in our job search!

How difficult is it to get an internship at Chili's?

Product
Sales
Very Difficult33%
Somewhat Difficult34%
Not Difficult0%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Product Interns
Very Difficult0%
Somewhat Difficult0%
Not Difficult0%
Difficult0%
Does Not Offer Internships100%
Answered by 3 Sales Interns

Frequently Asked Questions regarding Chili's

What is Chili's address?

Chili's location is at 6820 LBJ Freeway

Who is the CEO of Chili's?

Chili's CEO is Wyman Roberts, their score by employees is 55

What is Chili's eNPS?

The eNPS for Chili's is -40

What is the salary for Business Analyst in Chili's?

Business Analyst average salary in the US is 86k

What are the salaries in the Customer Support in Chili's?

The average salaries for Customer Support in Chili's is 127k

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