Chili's Employee Reviews
Out of 1954 Chili's employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Chili's improve their work culture. The Operations team, with 73% positive reviews, reports the best experience at Chili's compared to all other departments at the company. The Communications team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
communication and not treating me like im less of a human over little inconviences
communication, not treating employees like garbage over little inconviences, not hiring lazy people, listening, having compassion towards each other
To be nice and have an understanding instead of assuming and being confestational
Review from Communications Dept
Working as a team and all employees do their part and help out and for management to oversee that
general manager needs to retire seriously
Why do you feel undervalued and what would make you feel better about your compensation?
All of your Hard work goes unnoticed
If I had more coworkers who took the job seriously
The general manager in all the managers
Yes. I worked with respect but it back fired
If my check wouldnt be withheld from me for 4 weeks.
What do your coworkers need to improve and how could you work together better?
Working more as a team and creating a healthy work environment. Focus on working instead of putting others down.
Review from Customer Success Dept
Teamwork and had respect for one another and no drama
Be professional and assertive. Professional
They could actually listen to the things employees say instead of pretending that they do and actually execute them
Professional is what they all should be.
What needs to change to make the company culture better?
Better attitudes now disrespect team work
The management team needs to be reconstructed with experienced managers.
I dont get breaks even when i work 12 hours shifts. Im told "we dont have time for that today" i work doubles every day on the weekends, not only that the staff is terrible so is my kitchen manager
Review from Product Dept
Managers are too friendly with the employees rather than being managers. Leads to favoritism and brings moral down.
Managers need to pay attention more. Not all cooks care about working as a team. Not all cooks are there to be friendly. Not all General Managers do their job effectively. Pay attention.
Review from Sales Dept
What would you improve about your company's interview process?
To not hire any and everyone
Don't make people wait hours or until the next day when showed up for the interview.
When you says things at the interview hold uo them . Dont lie!!! Managment lied to me. They dont do nothings how brinker policies are. They do it there own way. Thats why i think management is lying cheating and breaking every rule. Come in quite and you will see
Review from Customer Success Dept
Ask him if they have any relevant work experience instead of going based off of looks
Better teaching of what we are doing
Review from Operations Dept
What's going wrong and how can it be improved?
They love to speak about your flaws over the headset
Managers need to be better managers
Your managment is the worse. They belittle people. Something is bad's gonna happen she depresses everyone
Review from Customer Success Dept
We need corporate to come in and see all the things that are going wrong. Our tablets to take orders are not being charged, so Night crew isn’t going to have one most of the time. We need less drama, stronger management that isn’t scared of confrontation. Managers need to take care of the gu
New GM and management training.
What would you most like to see improved at your company?
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