Chime Employee Reviews
Out of 236 Chime employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping Chime improve their work culture. The Engineering team, with 100% positive reviews, reports the best experience at Chime compared to all other departments at the company. The Operations team offered the most constructive feedback, with 50% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They’re as transparent with us as possib
They have shown a tremendous amount of flexibility and care to Chimers, particularly during the pandemic and at present. We have tripled our PTO programs to help people rest and find balance. They prioritize taking care of families, their employees, our community, and members.
They listen to our suggestions and really take it into heart how to enhance the culture of our team
Did not really get to interact with them much due to COVID-19
Very easy going and relaxed
What does the leadership team need to get better at?
Drained my account of my soc security disability deposit
Review from Operations Dept
Build actual structure and stability.
Actively listen to your direct reports. Stop leading from a place of fear and reactionary backlash.
Complete overhaul of the executive team. More diversity needed.
Need to mature as a group of leaders. Seems completely disconnected from the rest of the company and the needs of the customer
What is the best part about your compensation package?
Bonus, term life, and 401k match are awesome. Wish we had charitable contribution match.
Salary is very competitive compared to similar roles.
I would say flexibility, however, my direct manager makes that inaccurate. The Take Care of Yourself days are great but manager talks a lot of smack about them and complains bitterly about people being people and taking time off.
Chime offers RSUs, matches 401K and also offer benefits for people looking to start a family
Chime has a very comprehensive and competitive compensation package. I've worked on compensation benchmarking for years and Chime is really a leader on this front. Market-based salaries that are benchmarked twice yearly, pay equity checks, strong RSU offerings, 401k match, holistic benefits, bonuses
Why do you feel undervalued and what would make you feel better about your compensation?
They just don't give a shit
Review from Operations Dept
Right to Refund for California Residents You, the customer, are entitled to a refund of the money to be transmitted as the result of this agreement if Square, Inc. does not forward the money received from you within 10 days of the date of its receipt, or does not give instructions committing an equi
we need fair salaries, working hours and breaks
I feel used and discarded when it seems they don't need us anymore, it all began with no more over time turning into you can request under time finally they made you triple or double pay if you did request under time it just seems like they didn't have the need for some employees anymore..
Added responsibilities for the same low pay
What are some of the best things about your team?
weird bunch of nerdy folks coming together to find innovative ways of solving problems
Most members of my team are open, hard working, and want to bring their best to the company.
My team is extremely supportive and I feel like they truly care about my success in my role
Everyone is so genuine and kind. I feel like when we're doing interviews we're not only looking at those with the skillset but those with softskills
Some of the best things about our team was the motivation we provided we knew we could count on each other but after things with the company began going downhill many were forced to leave for better opportunities
What do your coworkers need to improve and how could you work together better?
Pay me my money back
Review from Operations Dept
Be open to new ideas and stop working hard on recycled ideas that do not work.
better communication with all sups
Removal of toxic masculinity and greater transparency from leadership
They need to improve there attitude and communication skills
Review from Operations Dept
What is most positive about the culture and environment at your company?
The most positive thing is that the work day ends.
Right now we’re all work from home but Chime keeps us connected through company events. Chime also has a good culture of providing feedback in a constructive way. Overall people are very kind and care about the mission and our member
The caring attitude people have towards their colleagues and families. Chime gives back, Chimers take care of each other, and we strive to do the right thing always.
People see me as a human being. They know that I can't do it all and they're willing to jump in and help
Everyone is willing to help eachother out with questions
What needs to change to make the company culture better?
Refund policy, customer service, English speaking American
Review from Operations Dept
People teams need to do their work of supporting employees
Accountability of managers, prioritizing ethnic diversity, listening to staff feedback
Management needs to change up. They do not honor Chime's ideals. My manager openly mocks Chime's values, especially "Chime In" - Mgr really hates that one.
The old boys club culture and extreme nepotism gots to go
What did you like most about the interview process?
The process went quickly, which I really appreciated.
I was able to freely ask questions myself and that interviewers were present and not multi-tasking.
I enjoyed the conversations with the interviewers. There we're a couple of odd moments with the leadership Zooms, which in hindsight, I wish I'd paid more attention to. Trust your gut. Don't trust someone who is disingenuous about something seemingly minor.
I felt like a diverse panel met with me while interviewing and so I wouldn’t have to fit a certain mold at Chim
Meeting everybody from all different cross functional teams
What would you improve about your company's interview process?
Take responsibility for work day refunds
Review from Operations Dept
Get over your interview process. Many people onboarded have not been good.
stop abusing and stealing our time
Due to nepotism friends of employees at the company get the interview questions before interviewing. Those of us without connections are at a disadvantage
It would help if it were more personal and less clinical.
What makes you most happy at work?
DEB & community work has kept me going, as has cross functional projects. Not much else has.
Chime is inclusive and I love that everything we do and create is focused on bettering the lives of our members
Collaborating with my team. They are amazing individuals
It made me happy having a job that I thought cared about us
Finishing my tasks in timely manner
What's going wrong and how can it be improved?
better training for us agents
The company leadership (White Cis Male) shares no real experience with its customers (disadvantaged communities) or most of the employees.
Faster resolution of customers issues.
We need new management. Especially leaders that can communicate with staff.
Review from Operations Dept
What do you like best about your company?
There aren't any Outlook reviews of Chime yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Chime yet.
Be the first to contribute a review.