Chime Culture | Comparably
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Chime Claimed Company
Chime is a financial technology company founded on the premise that basic banking services should be helpful, easy and free. As one of the largest and fast-growing players in our industry, we empower millions of Americans to take control of their finances and gain financial peace of mind. We don’t rely on overdraft fees, monthly service fees, service fees, or minimum balance requirements—instead, we partner with regional banks to design member-first financial products. After all, we want to profit with our members, not from them. read more
EMPLOYEE
PARTICIPANTS
124
TOTAL
RATINGS
1209

Chime Company Culture

Chime Culture

This score is derived from employee ratings & reviews
2.8/5
Chime's Overall Culture is rated D+

Top Rated Culture Dimensions

Chime CEO

Bottom 30%Bottom 30% of Similar Size Companies on Comparably
Chris Britt Chime's CEO
Chris Britt
62 /100

Diversity at Chime

Bottom 10%Bottom 10% of Similar Size Companies on Comparably
D-

Diverse employees at Chime have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored

Women at Chime

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
D

Women at Chime have rated Perks And Benefits, Compensation, and Happiness as the highest categories they have scored

Chime eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 45%Bottom 45% of Similar Size Companies on Comparably

Recommend to a Friend?

-17

Chime employees are -17% more likely to recommend Chime as a great place to work

34%Promoters
15%Passives
51%Detractors

Working at Chime

Working at Chime is rated below average by 124 employees, across various culture dimensions. Chime employees rate Perks And Benefits highest among all categories, and think that Environment and Meetings have the most room for improvement, putting Chime’s culture in the Bottom 25% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in San Francisco. See below in detail how working at Chime was rated by employees.

Overall Company Culture at Chime

D+

Overall Company Culture at Chime is rated D+

Last updated 2 months ago

Bottom
25%

Chime ranks in the Bottom 25% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 124 Employees

View Results
0
20
40
60
80
100
Engineering
81
Engineering81
Legal
51
Legal51
Operations
50
Operations50

Chime Employee Reviews

Out of 236 Chime employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping Chime improve their work culture.

38%
62%
Positive Reviews38%
Constructive Feedback62%

Positive Reviews From Chime Employees

  • What are some of the best things about your team?
    weird bunch of nerdy folks coming together to find innovative ways of solving problems
  • What did you like most about the interview process?
    The process went quickly, which I really appreciated.
  • What did you like most about the interview process?
    I was able to freely ask questions myself and that interviewers were present and not multi-tasking.

Constructive Feedback From Chime Employees

  • What would you improve about your company's interview process?
    Take responsibility for work day refunds
  • What needs to change to make the company culture better?
    Refund policy, customer service, English speaking American
  • What do your coworkers need to improve and how could you work together better?
    Pay me my money back

Chime Company Information

Chime Company Overview

Chime is a financial technology company founded on the premise that basic banking services should be helpful, easy and free. As one of the largest and fast-growing players in our industry, we empower millions of Americans to take control of their finances and gain financial peace of mind. We don’t rely on overdraft fees, monthly service fees, service fees, or minimum balance requirements—instead, we partner with regional banks to design member-first financial products. After all, we want to profit with our members, not from them.

Chime was founded in 2013 and its current CEO is Chris Britt. Since its inception 13 years ago, Chime has grown to 1300 employees.

Chime Mission, Vision & Values

Chime Mission & Values

We created Chime because we believe everyone deserves financial peace of mind. We’re building a new kind of online bank account that helps members get ahead by making managing money easy. It’s your money. It’s your life. Chime in.

HeadquarterPO Box 417
San Francisco, CA 94104
United States of America
Websitewww.chime.com/
Founding Date2013
TelXXX-XXX-XXXX
Company StatusPrivate
Jobscareers.chime.com/
Social Sites

Chime Competitors

Chime competitors include CURRENT, Wells Fargo, and N26. Chime ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how Chime compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    CURRENT's Logo
    CURRENT
    4.2/5
  2. #2
    Wells Fargo's Logo
    Wells Fargo
    3.9/5
  3. #3
    Chime's Logo
    Chime
    2.8/5
  4. #4
    N26 Logo
    N26
    2.5/5

Chime Employees

Chime has 1300 employees. 124 employees at Chime have reviewed Chime across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 124 Chime employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Chime are not very pleased with their total compensation at Chime, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Chime are not very pleased with their team. 124 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at Chime are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Chime believe the environment at Chime is split between positive and negative. Most Participants believe the pace of work at Chime is comfortably fast. About 51% of the employees at Chime work 8 hours or less, while 20% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Chime are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Chime - Employee Onboarding

The prevailing opinion from employees about joining Chime is that the company was very prepared on their first day. Chime employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Chime KPIs and OKRs

Employees’ understanding of Chime's KPIs and OKRs is essential for its success. Out of 1 Chime employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Chime CEO & Leadership

Chime CEO - Chris Britt

Chris Britt Chime's CEO
62 /100

Chime’s CEO Chris Britt started in this role in 2012. Chris’s approval rate is lower compared to CEOs at similar sized companies, putting Chris in the Bottom 30% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in San Francisco. Chris Britt’s employees rank Chime in the Bottom 45% for Perks And Benefits, in the Bottom 40% for Office Culture, and in the Bottom 35% for Compensation. Britt is generally unpopular with Chime employees, but ranks especially low with employees in the Operations department, and by employees identified with Other ethnicities and African American/Black employees. However, employees in the Engineering department have a slightly more favorable view of the CEO. When compared to Chime’s competitors, Chris Britt ranks below Wells Fargo CEO Charles Scharf.

Chime Leadership

The Chime Executive Team is rated a “D” and led by CEO Chris Britt, Co-Founder & CTO Ryan King, and VP of Engineering Brandon Golm

  • Chris Britt  CEO / President

    Chris Britt CEO / President

    Chris Britt serves as the CEO / President of Chime.

  • Ryan King Co-Founder & CTO

    Ryan King serves as the Co-Founder & CTO of Chime - Mobile Banking. Ryan started at Chime - Mobile Banking in November... read more

  • Brandon Golm VP of Engineering

    Brandon Golm serves as the VP of Engineering of Chime - Mobile Banking. Brandon started at Chime - Mobile Banking in... read more

  • Jay Parekh VP, Business Development

    Jay Parekh serves as the VP, Business Development of Chime.

  • Zachary Smith VP Product

    Zachary Smith serves as the VP Product of Chime - Mobile Banking. Zachary started at Chime - Mobile Banking in April of... read more

  • Melissa Alvarado VP, Growth & Analytics

    Melissa Alvarado serves as the VP, Growth & Analytics of Chime - Mobile Banking. Melissa currently resides in the San... read more

  • Brian Mullins VP, Risk

    Brian Mullins serves as the VP, Risk of Chime - Mobile Banking. Brian currently resides in the San Francisco Bay Area.

  • Matthew Newcomb VP, Strategy & Finance

    Matthew Newcomb serves as the VP, Strategy & Finance of Chime - Mobile Banking. Matthew currently resides in the San... read more

  • Amine Asmerom VP, Controller

    Amine Asmerom serves as the VP, Controller of Chime.

Chime Salaries

How much does Chime pay?

How much do people at Chime get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chime is $142,682, or $68 per hour, while the estimated median salary is $146,071, or $70 per hour.

At Chime, the highest paid job is a Director of Engineering at $242,631 annually and the lowest is a CS Rep at $54,746 annually. Average Chime salaries by department include: Customer Support at $102,827, Engineering at $158,453, Finance at $102,836, and Sales at $161,643. Half of Chime salaries are above $146,071.

65 employees at Chime rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 193 ratings) while 63 employees at Chime rank their Perks And Benefits in the Bottom 45% of similar sized companies in the US (based on 64 ratings).

Salaries contributed from Chime employees include job titles like Lead Engineer. Comparably data has a total of 1 salary records from Chime employees.

Last updated months ago.

1st Percentile
$85k
$85k1st Percentile
17th Percentile
$113k
$113k17th Percentile
33rd Percentile
$146k
$146k33rd Percentile
50th Percentile
$188k
$188k50th Percentile
67th Percentile
$225k
$225k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$276k
$276k100th Percentile
$142,682*
Average Compensation
$146,071*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Chime Salaries by City

Chime Salaries by Department

Explore Chime Salaries

Diversity & Inclusion at Chime

Diverse employees at Chime score the company 49/100 across various culture categories, placing Chime in the Bottom 10% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Chime across various culture dimensions.

Our Statement on Diversity,Chime is committed to making our financial system more just and driving economic opportunity for millions of everyday Americans. That means not only supporting the fight for equity in the community of our members, but also reflecting and representing its diversity on our team. We recognize diversity as a source of strength and dynamism that will allow us to better serve members and be more successful as a company.,,At Chime, ERGs are CRGs,We’ve created Chimer Resource Groups (CRGs): they’re groups of Chimers who have shared experiences or would like to be allies to each other. They include: AfroChime, ChimeHers, Chimigos, Chimmigrants, DiversiChime, OutChime, and PacifiChime. Our CRGs are at the core of our DEI efforts, since they provide community, support, education, and help every Chimer know that we’re all in this together. CRGs meet regularly, host events, and help educate fellow Chimers on topics that matter to them.,,

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees 50/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Chime Perks & Benefits

Our benefits philosophy is guided by supporting Chimers’ wellbeing in four key areas - physical, emotional, financial, and social. This encompasses everything from physical and mental health services for you and your family to a matching 401k plan with access to financial advisors and legal advice. We team up to offer inclusive events where Chimers can connect and grow, thoughtfully choose food vendors and office accommodations (including a flexible work model), and schedule company-wide Take Care of Yourself Days that give all Chimers at least one extra paid day off each month. We offer 16 weeks of paid parental leave, family planning support, mental health services - and we continuously add and enhance these benefits year-round.

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Employee Stock Purchase Plan

Office Perks

  • Free Food
  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Chime PTO

Chime's PTO and Vacation policy typically gives 15-20 days off a year. Chime's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Chime Careers

Chime Jobs

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Overview of Candidates Interested in Chime on Comparably

Candidates By Department

HR
100%

Candidates By Location

San Francisco
100%

Frequently Asked Questions regarding Chime

What is Chime address?

Chime location is at PO Box 417

Who is the CEO of Chime?

Chime CEO is Chris Britt, their score by employees is 62

What is Chime eNPS?

The eNPS for Chime is -17

What is the salary for DevOps in Chime?

DevOps average salary in the US is 139k

What are the salaries in the Legal in Chime?

The average salaries for Legal in Chime is 144k

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